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2 dimensions of leadership behavior
- directive dimension, - supportive dimension
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Directive behaviors (task)
help group members accomplish goals by giving directions, - one way commmunication what is to be done and who is responsible for doing it
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Supportive behaviors (relationship)
help group members feel comfortable about themselves coworkers and the situation. - two way communication and responses that show social and emotional support to others. ex: asking for input, sharing info, solving problems and are mostly job related
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2 variables that contribute to subordinate development
- low, - high
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Low development
have little skill for the task at hand but believe that they ahve the motivation or confidence to get the job done
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High development
interested and confident in their work and know how to do the task
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4 (S1-S4) leadership styles
- figure 5.1 - four categories of directive and supportive behaviors
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S1
- directing style, - high directive - low supportive style, - leader focuses on goal achievement, - less time spent on supportive behaviors; - leader give sinstructions about how goals are to be achieved by subordinates and then supervises them
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S2
- coaching style, - high directive - high supportive, leader focuses on both achieving goals and meeting subordinates socioeconomical needs, - leader involves himself with subordinates and give encouragement for subordinate input, - extension of S1 and requires leader make the final decision of what and how goal accomplishment
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S3
- supporting style, - high supportive - low directive, - leader does not focus exclusively on goals but uses esupportive behaviors to bring out employees skill around the task to be accomplished, - includes listening, praising, giving input, - leader controls a day to day decisions and remains available for problem solving, - quick to recognition and social support to subordinates
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S4
- delegating style, - low supportive - low directive, - leader offers less task input and social support to facilitate empployee confidence and motivation to the task, - leader lessens involve metn in planning and goal clarification, - leder gives control to subordinates and refrains from intervening with unnecessary social support
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4 (D1-D4) subordinate developmental levels
developmental levels
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D1
- low competence & high commitment, - new to the task and do now know exactly how to do it but are excited about the challenge of it
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D2
- some competence & low commitment, - they have started learn a job but also have lose some of their initial motivation about the job
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D3
- mod to high competence & low commitment, - they have essentially developed the skills for the job but are uncertain to whether they can accomplish the task by themselves
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D4
high competence & high commitment, - they have the skills to do the job and the motivation to get it done
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Which leader style goes with each developmental level
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D3
S3, - supporting style
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D4
S4, - delegating style
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2 tasks of a leader using situational leadership approach
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1st task
- diagnose/determine the nature of the situation, identify the developmental level of employee
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2nd task
leader needs to adapt his or her style to the prescribed leadership style represented in the SLII model
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Evaluation of situation/leaderhship style
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Strengths
- marketplace approval, - pracicality, - prescriptive value, - leader flexibility, - differential treatment
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Marketplace approval
- has stood the test of time, - used to train leaders, - more than 400 fortune 500 companies use it
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Practicality
- easy to understand, - intuitively appealing, - easily applied to a variety of settings
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Prescriptive value
- tells you what you should and should not do in various context
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Leader flexibility
- leaders need to find out about subordinates and adapt their style, - cannot lead using a single style, - recognizes employees act differently performing same tasks
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Differential treatment
- reminds us to treat each subordinate differently based on task at hand and seek to improve opportunities
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Criticisms
- lack of an empirical foundation, - unclear developmental/need levels, - conceptualization of commitment, - demographics, - one to one vs group
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Lack of an empirical foundation
- only a few ersearch studies have been conducted to justify the assumptions
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Unclear developmental/need levels
- does not make clear how commitment is combined with competence to form the developmental levels
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Conceptualization of commitment
- does not explain how competence and commitment are weighted across different development levels
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Demographics
- fails to account for certain demographic characteristics
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One to one vs Group
- does not address the issue of one to one vs group leadership
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Elite case study, what leadership style should the main character adopt and why?
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2 dimensions of leadership behavior
- task motivated, - relationship motivated
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Task-motivated
leaders are concerned primarily with reaching a goal
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Relationship motivated
leaders are concerned with developing close interpersonal relationships
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How leader behavior is measured
- low LPC's, - high LPC's
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High LPC
relationship motivated
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3 variables that contribute to the situation
- leader member relations, - task structure, - position power
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Leader member relations
referes to the group atmosphere and the degree of confidence, loyalty and attraction of followers for leader; - good = high degree of subordinate trust, liking, positive relationship, - poor = little or no subordinate trust, friction exists, unfriendly
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Task structure
concerns the degree to which requirements of a task are clear and spelled out. - low structure, - high structure
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Position power
designates the amount of authority a leader has to reward or punish followers; - strong power = authority to hire or fire, gives raises in rank or pay, - weak power = no authority to hire or fire, gives reaises in rank or no pay
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How does each variable determine the favorableness of the situation
- most favorable, - least favorable, - moderatelyl favorable
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Most favorable
- good leader follower relations, high power, - defined tasks (high structure), - strong leader position power
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Least favorable
- poor leader follower relations, - unstructured tasks (low structure), - weak leader position power
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Moderately favorable
- fall in between these extremes
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Which leader style matches each combination fo the 3 variables
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Low LPC score
- very favorable = situations going smoothly, - very unfavorable = situations out of control
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High LPC score
- moderately favorable = situations with some degree of certainty; not completely in or out of leaders control
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Low LPC (task oriented)
categories 1, 2, 3, 8
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High LPC (relationship oriented)
categories 4, 5, 6, 7
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Middle LPC
categories 1, 2, 3
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Evaluate situation and suggest leadership style
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Strengths
- empirical support, - broadened understanding, - predictive, - not an all or nothing approach, - leadership profiles
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Empirical support
- many researchers have tested it and found it to be valid and reliable
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Broadened understanding
- forces us to consider the impact of situations on leaders
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Predictive
- provides useful info about the type of leadership that is most likely to be effective in certain contexts
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Not an all or nothing approach
- does not require that peopel be effective in all situations
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Leadership profiles
- provides data leader styles to develop profiles
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Criticisms
- fails to fully explain why, - scale validity, - cumbersome, - issues with a mismatch
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Fails to fully explain why
- people with certain leadership styles are more effective in some situations than in others "black box problem"
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Scale validity
- LPC scale does not seem valid on the suface nor does it correlate well with other leadership measures, - due to the reason that it asks to measure evaluations of another person gets confusing of whether least preferred or least liked
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Cumbersome
- difficult because it entails assessing the leaders style and three complex situational variables each using a different instrument
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Issues with a mismatch
- does not teach leaders who mismatch how to adapt their styles to improve leadership
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Apply contingency leadership approach to UTAH SYMPHONY & OPERA
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What was learn about this theory from applying it
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what additional psychological concept this theory brings to understanding leadership
- motivational prcinciples, - expectancy theory, motivation: the desire within a person causing that person to act to reach a goal
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Prescriptive
situational approach, path goal theory
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Predictive
contingency approach
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Fieldler
contingency theory
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Hill
need for affiliation
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Hershey
situational approach
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Blanchard
situational approach
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Subordinate development
situational approach
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Leader Member relations
contingency theory
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Task structure
contingency theory
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Position Power
contingecy theory
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Need for affiliation
path goal theory
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Preferences for structure
path goal theory
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Desires for control
path goal theory
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Self-perceived level of task ability
path goal theory
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Design of subordinates task
path goal theory
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Organization's formal authority system
path goal theory
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Primary work group of subordinates
path goal theory
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Leader adapts behavior to situation
situational approach
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Leader interact with a situation that matches behavioral style
contingency theory,
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Low task structure
- requirements/rules = not clearly stated/known, - path to accomplish = has many alternatives, - task completion = cannot be clearly demonstrated, - unlimited number = correct solutions exist
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High task structure
- requirements/rules = are clearly stated/known, - path to accomplish = has few alternatives, - task completion = can be clearly demonstrated, - limited number = correct solutions exist
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Subordinates will be motivated if they believe:
- they are capable of performing their work, - that their efforts will result in a certain outcome, - that the payoffs for doing their work are worthwhile
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Basic idea behind path goal theory
- centers on how leaders motivate subordinates to accomplish designated goals - goal is to enhance employee performance and satisfaction by focusin on employee motivation
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4 dimensions of leadership behavior
- directive leadership, - supportive leadership, - participative leadership, - achiement oriented leadership
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DIrective leadership (similar to initiating structure & telling)
leaders who gives subordinates task instruction including: - what is expected of them, - how task is to be done, - timeline for task completion
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Supportive leadership (consideration)
refers to being friendly and approachable as a leader and includes: - attending to well being & human needs of subordinates, - using supportive behavior to make work environment pleasant, - treating subordinates as equals & give them respect for their status
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Participative leadership (like D4/S4 delegating)
- leader who invites subordinates to share in the decision making, - a participative leader: - consults with subordinates, - seeks their ideas/opinions, - integrates their input into group/organizational decisions
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Achievement oriented leadership
- leader who challenges subordinates to perform work at the highest level, - an achievement oriented leader: - establishes a high standard of excellence for subordinates, - seeks continuous improvement, - demonstrates a high degree of confidence in subordinates ability to establish and achieve challenging goals
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4 characteristics of subordinates that contribute to the situation
- strong need for affiliation, - preference for structure, - desire for control - perception of their own ability specfic task
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Strong need for affiliation
- friendly and concerned leadership is a source of satisfaction, - supportive leadership
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Preferene for structure
- dogmatic and authoritarian, - leadership provides psychological structure, task clarity and greater sense of certainty in work setting, - directive leadership
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Desire for control
- internal locus of control, - external locus of control
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Internal locus of control
- leadership that allows subordinates to feel in charge of their work and makes them an integral part of the decision making process, - participative leadership
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External locus of contrl
- leadership that parallels subordinates feelings that outside forces control their circumstances, - directive leadership
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Perceptions of their own abiilty specific task
- as perception of ability and competence goes up need for highly directive leadership goes down, - directive leadership may become redundant, possibly exessively controlling
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3 characteristics of work setting that contribute ott he istuation
- design of subordinates task, - organization's formal authoirty system, - primary work group of subordinates
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Task characteristics
- unclear and ambiguous, - highly repretitive, - weak formal authority, - nonsupportive/weak group norms
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Unclear and ambiguous
leader needs to provide structure
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Highly repetitive
leader needs to provide support to maintain subordinate motivation
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Weak formal authority
if formal authority system is weak, the leader needs to assist subordinates by making rules and work requirements clear
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Nonsupportive/weak group norms
leader needs to help build cohesiveness and role responsibility
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Obstacles
- anything in the work setting that gest in the way of subordinates, - they create excessive uncertainties, frustrations or therats for subordinates
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Leaders responsibility is to help subordinates by
- removing the obstacles, - helping subordinates around them
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Directive leadership
- dogmatic, - authoritarian group members
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Supportive leadership
- unsatisfied, - need affiliation, - need human touch group members
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Participative
- autonomous, - need for control, - need for clarity group members
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Achievement oriented
- high expectations, - need to excel group members
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Strengths
- useful theoretical framework, - integrates motivation, - practical model
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Useful theoretical framework
- understands how various leadership behaviors affect subordinates satisfaction and work performance
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Integrates motivation
- no other theory integrates motivation
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Practical model
- provides an overarching purpose of leadership is to guide and coach subordinates as they move along the path to achieve a goal
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Criticisms
- interpreting is confusing, - empirical partial support, - fails to explain the relationship, - one way event
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Interpreting is confusing
- too many different aspects together makes it confusing
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Empirical partial support
- only valid with partial support
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Fails to explain the relationship
- fails to explain relationship between leadership behavior and owkrer motivation
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One way event
- subordinates may become easily dependent on leader
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Leader matches style to subordinates and work setting
path goal theory derived from expectancy theory (motivation)
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