-
what standard precautions should we consider and why?
- we should wash our hands and wear gloves when dealing and preventing the transmission of blood and body fluids
- - by not taking this precautions we run the risk of spreading nosicomial infections to patients
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health assessment is what?
is a systematic way of collecting data about a client/patient for the purpose of determining client's health status
-
the nursing process consist of what
- - assessment
- - diagnosis
- - goal setting
- - plan
- - implement
- - evaluate
-
the nursing process serves for what?
it serves in the clinical process that we use
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assessment of a patients involves what three main components?
- - patients interview
- - physical exam
- - lab/diagnostic
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patient interview is about collecting what type of data?
its about collecting subjective data
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if the patient is unable to speak for themselves during the interview, who would we talk to next to gather information?
we would go to the parent or spouse
-
physical exams is about collecting what type of information?
- its about collecting subjective and objective information
-
lab/diagnostic testing is about collecting what type of information?
it is about taking objective information
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what is subjective information
what the person says about himself or herself
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what is objective information
what you observe through measurement, inspection, palpation, percussion, and auscultation
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what are the basic concepts of communication ?
- there is a
- - sender
- - receiver
- - message
- - feedback
- - context
-
situational context
can be where it is actually happening. it is a wellness visit at a nurse practitioner's office or is it a crisis situation in the emergency room
-
historical context
is this a new occurrence or is this a reoccurring issues for the patient?
-
what is communication
- - it is not just the use of words, it is a dynamic process that includes
- - behaviors
- - verbal and nonverbal
- - intended or perceived
-
communication: what should we look for in behavior?
watch for the congruence of what their saying and how they are behaving
-
what is more accurate, the words the patient is saying or their behavior?
the behavior of the patient is more important
-
what are some personal variables that may affect communication?
- - age
- - gender
- - language
- - preferences
- - experiences
- - personality
- - self concept
- - values, attitude
- - cultural background
- - religious/spiritual beliefs
-
how can age affect communication?
- the pateints may be older so asking personal questions may make them feel uncomfortable.
- - the patients may perceive you a certain way because of your age
- - be aware of generation differences
-
how can gender affect communication?
sometimes the opposite sex may not want to give intimate information b/c of the difference in gender
-
how can language affect communication
a language barrier can prevent you from assessing the patient to the best of your ability
-
when is comes to communication nurses must have a high what in order to communicate effectively with the patient.
the nurse must have a high EQ (emotional intelligence) b/c sometimes we have to stake a step back and try to understand that the patient may not be lashing out on you b/c of personal reasons but instead b/c that is how they respond to a crisis
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communication can be impacted by what?
- - visual (whether they are able to see you)
- - hearing (can they hear you or are having difficulty hearing you?)
- - tactile (extremities missing)
-
what are some aspects to consider in a message?
- - what is in the mind of the sender?
- - what did the sender chose to send
- - how is the message sent?
- - what is received by the receiver?
- - what does the message bring to mind in the receiver
-
what are the goals of effective communication?
- - to send CLEAR, HEALPFUL messages to our patients
- - INTERPRET ACCURATELY what our patients are communicating
-
verbal communication
are the words you speak, vocalizations, the tone of voice
-
verbal communication includes what two categories?
- - denotation
- - connotation
-
what is denotation?
it is the concrete definition of a word
-
what is connotation?
it is the personal interpretation on what means to the person
-
how should we use vocabulary when communicating to a patient. what words should we avoid using when speaking to them?
- using medical jargon can confuse and lose the patient
- - auscultation
- - CAT scan
- - Stool
- - Void
- - Colon
-
how can we PACE our communication with the pateints
- speed or rate at which the message is delivered
- - which includes the pauses between important ideas or concepts
- - clarity
- - timing and relevance
- - para-language
-
therapeutic communication is what?
- - goal focused
- - deliberate
- - has different perspectives
-
how should social communication be?
- - spontaneous
- - needs both
- - mutual sharing
- - both parties express naturally
- - reciprocal approval
- - terminates spontaneously
-
how should therapeutic communication be
- - planning
- - needs of the pateints
- - focus on problem solving
- - encourage patient to express feelings, concerns
- - nurse not seeking personal approval
- - nurses terminates
-
critical elements of communication
- - genuineness
- - respect
- - empathy
-
during communication, we respect the patient by?
- addressing them by name. dont make the assumption that you can call the patient by their first name unless they say so
- - also by your tone of voice
-
during communication, we show empathy by?
recognizing what the patient is going through and allowing yourself to acknowledge what the patient is going through
-
what elements should be involved in a patients interview ?
- - it should be based on a trusting relationship
- - privacy
- - confidentiality
- - nonjudgmental
- - document
-
how should we be in position to the patient during an interview?
- - there is eye contact
- - are at the same level
- - there is a closeness that doesn't invade personal space
-
what are the three stages of on interview?
- - stage I: introduction
- - stage II: working
- - stage III: closing
-
stage I - introduction
identify name , role, and purpose/ intentions
-
stage II - working
collection of patient data
-
stage III - closing
thanking and acknowledging the person. also summarizing and what the information will be used for
-
what are some effective verbal interviewing techniques
- - open-ended questions
- - closed questions
- - facilitation
- - silence
- - reflection
- - empathy
- - clarification
- - confrontation
- - interpretation
- - explanation
- - summary
-
verbal techniques: open-ended questions
- gives patient permission to give you their story in their own word
- - how can I help you?
- - what brings you here today?
-
verbal techniques: closed questions
- very often yes, no questions
- - are you having pain?
-
verbal techniques: facilitation
done through para-language - your body position or through the nodding of your head allows the patients to tell you more
-
verbal techniques: silence
allows patient to process the question and formulate an anwer
-
verbal techniques: reflection
picking up on a word that he patient said regarding the information and reflect on it allowing the patient to share more information
-
verbal techniques: interpretation
telling the patient what we understand allows the patients to clarify any misunderstanding
-
what are some effective nonverbal techniques
- - professional appearance
- - posture
- - gestures and facial expression
- - eye contact
- - voice
- - touch
-
what are some non-therapeutic techniques
- - requesting an explanation - why?
- - probing
- - offering false reassurance
- - giving false reassurance
- - giving approval/disapproval
- - defending
- - advising
-
how would you document an unanswered question?
never leave the question blank, write that the patient refused to offer this type of information
-
in which ways can questions a patient become problematic?
- - posing leading questions
- - interrupting the patient
- - engaging in talkativeness
- - using multiple questions
- - using medical jargon
- - being authorative
-
what are some tips for using an interpreter
- - use trained medical interpreter - not family or significant other
- - allow time for the patient and interpreter to converse prior to interview
- - request sentence by sentence translation
- - allow extra time
- - use brief questions
- - maintain eye contact with the patient
- - observe patient's nonverbal response
- - use preprinted questions if available
-
health history serves as what?
as a basis for planning care
-
health history is what ?
- subjective information of health status including
- - social
- - emotional
- - physical
- - cultural
- - well-being
-
what are the types of health history's ?
- - complete
- - episodic
- - interval or follow-up
- - emergency
-
episodic health history
- focuses on the problem the patient has been experiencing
- - focused on the problem on hand
-
interval or follow-up history
checking if the treatment worked or failed stood the same
-
emergency history
- - essential information only
- - are they on any medications? have any allergies?
-
name the components of a health history
- - biographical information
- - informant
- - reason for seeking health care - "chief complaint"
-
characteristics of chief complaints include what?
- - location
- - radiation
- - quality
- - quantity
- - associated symptoms
- - aggravating factors
- - alleviating factors
- - setting
- - timing
- - meaning/impact
-
chief complaint: location
- where is the pain located?
-
chief complaint: radiation
does the pain move from the main site to other parts of the body?
-
chief complaint: quality
- whats does the pain feel like?
- - dull
- - burning
- - sharp
- - itchy
-
chief complaint: quantity (severity)
on a scale of 0-10, jow much pain are you feeling right now?
-
chief complaint: associated symptoms
are you experiencing any other symptoms?
-
chief complaint: aggravating and alleviating factors
what makes the pain worse? what makes the pain better?
-
chief complaint: setting
- Where was the person or what was the person doing when the symptom started?
- - for example: were they shoveling snow?
-
chief complaint: timing
- onset, duration, frequency
- - when did the symptom first appear?
- - how long did the symptom last?
- - was it steady(constant)? or did it come and go(intermittent)?
-
chief complaint: meaning/impact
- how it affect daily activities
- - how has this affect you?
- - is there anything you can't do now that you could before?
-
PQRSTU
- P: provokes/palliative
- Q: quality/quantity
- R: region and radiation
- S: severity
- T: timing
- U: understanding patient's perception
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COLDSPAM
- C: character - how does it look, feel, sound, smell
- O: onset
- L: location - where, ? radiation
- D: duration
- S: severity
- P: pattern - what makes it worse/better
- A: associated manifestations
- M:what meaning does this have to you
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components of a past history
- - medical history
- - surgical history
- - psych/mental health history
- - medications: prescribed, over the counter
- - communicable diseases
- - allergies
- - injuries/accidents
- - childhood diseases
- - immunization history
-
components of a family health history
- - identify genetic patterns
- - immediate blood relative
- - genogram
-
components of social history
- - alcohol use: type, amount, frequency, CAGE
- - drug use: type, amount, frequency
- - tobacco use: pack yr history
- - sexual practices
- - travel history: military history
- - education
- - roles and responsibilities (any support at home?)
- - domestic violence
-
CAGE
- C: Have you ever thought you should Cut down your drinking?
- A: Have you ever been Annoyed by criticism of your drinking?
- G: Have you ever felt Guilty about your drinking?
- E: Do you drink in the morning? (i.e., an Eye opener?)
-
violence (domestic) leads to what
chronic health problems
-
should domestic violence screening be done with every patient?
yes, every patient
-
components of health maintenance
- - sleep
- - diet
- - exercise (FIT)
- - stress management
- - safety devices
- - health check-ups: traditional and alternative
-
FIT
- F: frequency of exercise
- I: intensity of exercise
- T: how many time a week
-
what is Review of Systems
- subjective responses to series of body system questions
- - this is not the physical assessment
- - ask questions such as: do you have these symptoms? (helps guide physical exam)
-
what is the purpose of a physical assessment?
- - screening of general well-being
- - validation of complaints that caused the patient to seek health care
- - monitoring of current health problems
- - formulation of diagnosis and treatments
-
types of assessment techniques
- - inspection (I)
- - palpation (P)
- - percussion (P)
- - auscultation (A)
- you usually follow the order IPPA, expect for the abdomen which is IAPP
-
inspection
- inspecting the
- - sense of smell
- - sense of sight
-
palpation
- is the ac of touching the patient in a therapeutic manner. it includes
- - light palpation
- - moderate palpation
- - deep palpation
-
light palpation
- - superficial, delicate, gentle
- - uses finger pads or the back of your hand
provides information on skin texture, moisture, temperature, superficial pulsations and tenderness
-
moderate palpation
- - superficial, delicate, gentle
- - uses finger pads
- - depress 1 cm below surface
provides information on skin texture, moisture, masses, fluid, muscle guarding pulsations, and tenderness
-
deep palpation
provides information about the position of organs, masses, their size, shape, mobility and consistency
- - uses hands
- - depress 4 to 5 cm below skin surface
- - most commonly used for assessing abdominal and reproductive structures
-
palpation tips
- - wash hands before and after the exam
- - waer gloves if indicated
- - warm hands
- - fingernails short and clean
- - inform the patient when, where, and how the touch will occur
-
percussion
- - striking one object against another to cause vibrations that produce sound
- - analyze sounds by intensity, duration, pitch
- - any part of the body can be percussed
- - most commonly used for abdomen and thorax
-
percussion: quality of sounds include?
- - flatness
- - dullness
- - resonance
- - hyperresonance
- - tympany
-
percussion: flatness
When no air is present, over thigh muscles, bone, or over tumor
-
percussion: dullness
fluid filled areas, Relatively dense organ, as liver or spleen
-
percussion: resonance
over norma/healthyl lung tissue
-
percussion: hyperresonance
- - Normal over child's lung
- - Abnormal in the adult, over lungs with increased amount of air (over inflated lungs), as in emphysema
-
percussion: tympany
Over air-filled viscus (e.g., the stomach, the intestine)
-
percussion techniques
- - immediate or direct
- - mediate or indirect
- - direct fist
- - indirect fist
-
auscultation
- - clean earpieces
- - point earpieces towards the nose
- - quiet room
- - diaphragm - with pressure
- - bell - without pressure
-
the diaphragm picks up what type of sounds?
high pitched sound
-
the bell picks up what type of sounds?
- picks up low pitched sounds
- - you don't want to press on the skin, only lightly place it
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