Level 4: Department manager or chief of department (administrative)
Fire Officer Levels 1 & 2 provide first line supervision for what 6 functions?
Search and rescue
Public fire and life-safety education
Fire cause determination and arson investigation
What 6 staff functions do officers supervise?
"Provde services directly to external customers based on the organization's mission statement and goals"
"Provide services to the line units (external customers) based on the objectives established to attain the organization's goals"
What's the difference between knowledge and skills and abilities
Knowledge and skills can be learned
NFPA 1021 divides duties of officers into what 6 catagories?
Numan resource management
Community and government relations
Inspection and investigation
Emergency service delivery
Health and safety
What is supervising?
Act of directing, overseeing, or controlling the activites and behavior of employees who are assigned to a particular supervisor.
What is managing?
Act of controling, monitoring, or directing a project, program, situation, or organization through the use of autority, discipline, or persuasion.
What is leading?
Act of controlling, directing, conducting, guiding, and administering through the use of personal behavioral traits or personality characteristics that motivate employees to the successful compeltion of an organization's goals.
Basic leadership style
Includes autocratic, democratic, and laissez-faire categories
Two-dimensional leadership styles
Includes job centered and employee centered models
Contingency leadership theory
Believes that no single best style exists
Contemporary leadership styles
Includes charismatic, transformational, transactional, and symbolic theories
Bases theory on the average worker disliking work
Bases theory on the average worker believing work is natural
Bases theory on involved workers performing without supervision
Directive leadership style
Leader gives specific guidance to subordinates
Supportive leadership style
Leader shows concern for subordinates
Participative leadership style
Leader asks for suggestions from subordinates
Achievement-oriented leadership style
Leader establishes high goals and expects high performance from subordinates
Principle centered leadership
Based on use of basic values or principles to lead an organization
Level 1 leader
Highly capable individual who makes productive contributions through talent, knowledge, skills, and good work habits
Level 2 leader
Contributing team member who contributes individiual capabilities to the achievement of group objectives and works effectively with others in a group setting
Level 3 leader
Competent manager who organizes people and resources toward the effective and efficient pursuit of predetermined objectives
Level 4 leader
Effective leader who catalyzes commitemtn to and vigorous pursuit of a clear and compelling vision, stimulating highter performance standards
Level 5 leader
Executive who builds enduring greatness through a paradoxical blend of personal humility and professional willpower
Basic leadership model
Based on theory that divides leaders into three catagories: autocratic, democratic, and laissez-faire.
Determines which leadership (ranging from autocratic to democratic) should be used
What 3 theories make up the situational leadership theories?
What are the 4 leadership styles under the path-goal theory?
Results-based leadership theory
States that effective leadership is the result of personal attributes multiplied by the results
Situational leadership model
Based on two-dimensional and situational leadership theories it depends on matching the leader's style to the maturity of the members
What 2 things determine maturity (or follower readiness)?
Ability (knowledge, skills, and experience)
Willingness (commitment and motivation)
Situation leadership that uses autocratic approach
Situation leadership that uses autocratic approach that involves convincing members that the task is appropriate and justified
Situation leadership that relies on input from members in determining how the task should be accomplished
Situation leadership that uses limits set by lead and allows members to determine how the taks will be accomplished
Social-change leadership model
Value-based model of leadership that places service at the core for social change
Alpha leadership model involves what 4 elements
What is Pareto's Principle?
Commit 80% effort to 20% of the most important tasks
What is a 360-Degree Feedback Evaluation
Anonymous open ended questioning of people who are associated with the person being evaluated.
Name 4 ways to improve leadership skills
What are the 5 most basic leadership traits
Plans for success
What are (my words) the 6 steps to leading
Challenge the system
Inspire a shared vision
Enable others to act
Model the way
Encourage the heart (share glory, keep pain)
What are the 5 types of power?
What is comman presence
The ability to instill in others the valid belief that everything will be okay simply by their presence
What are the 6 attributes necessaryto have command presence?
What are the 8 steps to create command presence?
Know the situation
Know what resources are available to apply to the situation
Know the strategy and tactics required to resolve the situation
Listen to all points of view
Make the decision
Take responsibility for the decision
Implement the decision
Evaluate the decision
Name 8 attributes of a successful leader
What are the 6 functions of management?
Act of directing, overseeing, or controlling the activities and behavior of employees who are assigned to a particular supervisor
Act of controlling, monitoring, or directing a project, program, situation, or organization through the use of authority, discipline, or persuasion
Act of controlling, directing, conducting, guiding, and administering through the use of personal behavioral traits or personality characteristics that motivate employees to the successful completion of an organization's goals
Act of being a team player while working toward a common goal
What are the 3 levels of priorities?
Mental preparation for emergency response
Direct preparation for emergency response
Application of efficient organizational skills
What 3 ways can supervisors involve employees in the process of establishing goals and objectives?
Require the employee accomplish a specific task
Use democratic leadership principles
Groupings of people with the common purpose of completing specific objectives within the organization
Define team building
Process of overcoming inherent individual differences within the unit and empowering members to make decisions for the benefit of the group
What are the 5 stages of team development?
Norming (filling rolls)
Performing (shared movement)
What 3 tools can create job interest
Informal process of giving mtivational direction, positive reinforcement, and constructive feedback to employees in order to maintain and improve their performance and ensure successful performances. Should be positive, immediate, direct, and frequent
Formal process that involves activities that assist participants in identifying and resolving personal, behavioral, or career problems that are adversely affecting performance. Should be done in private with a record kept
Process used to prepare capable individuals for advancement within the organization through the direction of a positive role model
Name the 4 steps to counseling
Describe the current performance
Describe the desired performance
Gain commitment for change
Follow up the commitment
What are the 4 steps to completing a task
Ability to reason and present a strong argument in favor of or against a position
Analysis of the principles of human conduct in order to be able to determine between right a wrong
A process that arrives at a general conclusion based on a foundation of specific examples or data
The process of reaching a specific conclusion based on a general statement or principle
Process based on the relationsip between two or more events in such a way that it is obvious one caused the other to occur
Based on a comparison between two similar cases
Name the 3-step ethics check
Is it legal?
Is it fair to all concerned?
How will it make me feel about myself?
What are the 4 reasons for lying?
What are the 7 steps to dealing with an ethical dilemma?
1. Recognize and define the situation
2. Obtain all the facts surrounding the situation
3. List all possible options necessary to respond to the situation
4. Compare each option to established criteria
5. Select the best option that meets the criteria
6. Double check the decision
7. Take action and implement the decision
What are the 4 questions in decision making?
1.Is the decision within the authority of the company officer?
2. Is there sufficient information available about the situation or problem to make an informed decision?
3. How will the decision affect the unito ro organization?
4. Is the problem worth the effort?
What conditions affect decisions?
Generic vs exceptional decisions
Generic are routine and made based on norms, rules, procedures, etc. Exceptional are not routine.
Rational decision making model
Leader gathers information and makes the decision based on the best possible alternatives to the situation. Unsually applied to exceptional (or nonprogrammed) decisions.
Bounded rationality decision making model
Leader selects the decision that will satisfy the minimal requirmenets of the situation. Usually applied to generic (programmed) decisions.
What are the 6 steps in decision process?
1. Classify the problem (generic or exceptional)
2. Define the problem
3. List alternative options
4. Determine the best response (should be correct technically, morally, ethically, legally, politically, and financially)
5. Convert the decision into an action
6. Test the action against the desired outcome
Barriers to decision making may be _____ or _____
Psychological (internal) or organizational (external)
What is the abilene paradox?
When members of a group go along with a decision evenwhen they believe it to be a bad one rather than dissent against the group. Members do not want to appear out of step or are afraid that their opinion is flawed.
Name the 4 step ethics test
1. Is it the truth?
2. Is it fair to all concerned?
3. Will it build goodwill and better relationships?
4. Will it be beneficial to all concerned?
What is the 4 step fire service ethics test?
Is the decision based on well-analyzed facts?
Is the decision based on ethical values held by the organization and the community?
Will the decision build strong internal and external relationships and generate the appropriate image of the organization?
Will the decision benefit everyone affected by it?
Define common law/case law
Body of law that is based on tradition, custom, usage, and decisions of the judicial courts within a particular country, society, or culture.
Deals with actual issues by establishing principles, defining duties and obligations, and creating and defining the limitations of rights within a society
Defines judiciary rules or mechanisms used to enforce substantive laws
Origionally traditional or customary but much of it has become statutory
Pertains to laws enacted by legislative body
Laws created by government agencies used to enforce and implement statutory law
Protects society from wrongful actions (also penal law)
Difference between criminal and civil law
Criminal law deals with the rights and responsibilities of individuals toward society, and civil law deals primarily with private rights and responsibilities
What is a liability
A legal obligation or responsibility
Civil wrong or breach of duty to another person as defined by law
Effective or primary cause of loss or damage or an unbroken chain of events between the occurence and resulting damage
Failure to exercise the same care that a reasonable, prudent, and careful person would under the same or similar circumstances
Commission of an unlawful act committed by a public official
Improper performance of a legal or lawful act
Failure to act when under an obligation to do so
Standard of care
Level of care a responsible person would use inder similar circumstances
Doctrine that the federal, state, or local government is immune to lawsuit unless it gives its consent
Situation that occurs when one person is held responsible for the actions or inactions of another individual
Firefighter knows occupational risks and is trained. They are thus note entitled to redress for injuries from property owners. The exception is if there was a crime, like arson or gross negligence (like not mentioning explosives).
Are firefighters immune from lawsiuts?
No, if they act with negligence, they are liable.
What are the 4 elements of tort?
1. Legal duty to act
2. Breach of duty (failed to perform or properly perform)
3. Proximate cause
4. Damages suffered
Where in the CFR (code of federal regulations) are OSHA and EPA requirements?
Titles 29 and 30 respectively
Treating someone different based on race, geneder, religion, etc
Unintended disadvante to minorities in testing
What are the 2 types and definitions of sexual harassment?
Quid pro quo- Overt, unwanted, or unwelcome sexual behavior or advances toward a worker sby someone who has the power to reward or punish the worker.
Histile work environment- Speech or conduct is severe or pervasive.
Define industry standard
Procedures and criteria recognized as acceptable practices by peer professional, credentialing, or accrediting organizations
What is ANSI
American National Standards Institute is a nonprofit that administers and coordinates the voluntary standardization and conformity assessment system
What is ASTM International?
A consensus based standards writing and testing organization
What is the ICC?
International Code Council- Merger of building and fire-code organizations that provide consistent and accceptable codes
What are the 3 communication categories?
Interpersonal (informal), oral (formal), written
What are the 6 basic elements of interpersonal communication?
Medium or channel
Feedback to the sender
What are the 5 purposes of interpersonal communication?
Words as symbols are (3)
Nonverbal elements are __% of a message, vocal tone and inflection is __%, and words are __%
Nonverbal clues consist of (3):
Kinesics (eye contact, posture, poise, etc)
Paralanguage or vocalics
Oral communication is...
the process to presenting formal oral presentations or speeches to groups
What are the 7 basic elements of oral communication?
Medium or channel
Interference (or noise)
Eight characteristics of effective speakers
Good development of ideas
Good organization of ideas
Best choice of words
Good delivery skills
Good research skills
Appropriate use of humor
Critical thinking skills
What are the three types of speeches?
What re the five steps under Monroe's Motivated Sequence Pattern?
Attention (story, stat, etc)
Need (describe the problem)
Satisfaction (present and support solution)
Action (appeal for change)
What are the principles of informational speeches?
Adapt the topic to the audience
Motivate the audience to listen to the speech
Use simple-is-better concept
Organize the topic in a logical manner
Use clear transitions to move the listener through the topic
Use both verbal and nonverbal reinforcement of ideas
Use an even flow to deliver the information
Build on the familiar
Use visual aids
What are the six steps to a report presentation?
Make an immediate statement of purpose
Explain how the information that the report is based upon was gathered
Present possible solutions to the situation
Tell the specific benefits for and effects on the audience
Anticipate any objections or questions that might arise
Provide a written copy of the report to the audience
What are the 9 steps of speech preparation?
Select the topic
Determine the purpose
Generate the main ideas
Develop the central idea
Gather supporting evidence
Organize the speech
Rehearse the speech
Deliver the speech
Evaluate the speech
What are the three main parts of a speech?
What are the five basic formats for a speech?
What are the five ways material can be organized in a speech?
Primacy (important at begining)
Recency (important at end)
Complexity (simple to complex)
Specificity (general to specific)
Soft-to-hard evidence (opinions to facts/stats)
What are the four types of speech delivery?
Extemporaneous delivery (relying on notes)
Memorizing the text
Reading the text
What three things must be considered for written communication?
What three reasons should an organization have an email policy?
What are five formats for narrative reports?
Progress and justification
Description (ie. explaining something new)
What is an executive summary?
A brief review of the key points in a report, a technical paper, bid specifications, or an analysis that provides an audience such as senior managers an opportunity to understand the main points of the document without having to read the entire document. They are usually attached to the front of a report.
What is a boilerplate?
Also referred to as legal requirments in a bid specification, it defines the legal obligations and requirements that are necessary to meet specifications.
RFP's contain (10):
Bid requirements may include:
Attendance at prebid meetings
Liability or performance bonds
Specified delivery times
Who are the customers?
What's wrong with passively hearing about needs/wants/desires?
It is reactive, crisis-oriented, can be biased, requires immediate change.
What is a policy?
A guide to decision-making within an organization.
Policies often come about by...
Policies must be applied...
fairly, consistently, and with discretion.
What is a policy analysis?
Determines whether current policies are effective and enforceable
Past practices are also refered to as...
unwritten policies or organizational norms
What is a procedure?
A detailed plan of action.
When a policy or procedure has to be revised, replaced, or abandoned, the NFA suggests (5 things):
Define the problem (weakness/deficiency)
Collect information (NFA, other agencies, etc)
Generate alternative options (at least 2)
Evaluate alternative options (compare)
Select one option (use other as contingency)
An order is...
based upon the authority delegated to the fire officer to implement organizational policies and procedures.
A directive is...
not based on a policy or procedure, it is more in the nature of a request.
An order is mandatory because...
it is based on policies/procedures
A directive is not mandatory...
except during emergency situations
A budget is...
a planned quantitative allocation of resources for specif activities
What four functions do most budgets perform?
Anticipate future expenditures based on the goals and objectives of the jurisdiction or organization
Review the effectiveness of past budget performance
Establish and reinforce governmental policy
Assign responsibility for the accomplishment of goals and objectives
Define budget system
Model or formal to which a budget process conforms
Define budget type
Description of how costs or revenues are divided between capital and operational purchases
consists of lists of revenue sources and proposed expenditures for the budget cycle
requires all expenditures to be justified at the beginning of each budget cycle
involves a variety of independent units assigned to a limited duration project
uses seperate categories of programs or activities
uses categories of function or activity based on projected performance
Planning programming budgeting system
links planning and budgeting through program development
What are the two types of public budgets?
Capital budgets and operating budgets
Name 5 tax revenues
Personal income tax
Special purpose tax levy
What is a trust fund?
An account whose assets are managed by a trustee or a board for the benefit of another party or parties.
Trust funds are typically from/for...
Donations and gifts used for one-time purchases
are funds from whichh only interest from capital may be expended
are funds from which both income and capital may be expended
are funds that are spent in the current year for some expressed purpose
An employee pension fund is a...
An enterprise fund is...
established to finance and account for the acquisition, operation, and maintenance of government facilities and services that are entirely or predominantly self-supporting by user fees such as water and swere service fees.
An auxiliary enterprise is...
an entity that exists to furnish services to the population of a service are and charges a fee related to the cost of the service.
are from a specific source and used for only specific things
A sinking fund is...
an account that receives a specified amount of revenue that will be used in the future to pay off a jurisdiction's indebtedness
A bond is...
a promise to repay the principal along with interest on a specified date, that is, when the bond reaches maturity.
are made available for defined purposes but within minimum conditions
A foundation is...
organized as private, corporate, community, or operating and usually has a board of directors who will give to specific causes in a specific geographic area
What are the six steps to the budgeting process?
What are the two types of spending?
What are the three steps to budget approval?
Why may a budget have to be revised during the budget cycle (6)?
Decrease in revenue
Increase in operating costs
Underestimation of actual costs
Increase in service requirements
Change in labor/management agreement
Unforseen or catastrophic occurrence
What is the leading cause of FF deaths?
What is the leading cause of FF injuries?
Overexertion or stress that results in heart attacks and strokes
What is an HSO
Health and Safety Officer
What are the three workplaces?
En route to and from scenes
To reduce emergency scene casualities what two directions should be approached by officer?
1. Education about nutrition, fitness, etc
2. On scene assessment of physical condition of crew
Who is in charge of annual facility inspections?
Accidents are sometimes referred to as...
Accident investigations should be ____, ____, and directoward ____-finding, not ____-finding.
What three factors cause someone to be accident prone?
Lack of knowledge or skill
Who requires an investigation for any LODD?
National Institute for Occupational Safety and Health (NIOSH)
What is the smallest unit of a fire organization?
What is the purpose of organizaing fire departments?
To provide the highest level of service at the lowest cost
What is a scalar structure?
An uniterupted series of steps or a chain of autority. (pyramid, paramilitary)
T/F: Within scalar structures, certain decision-making autority is delegated to lower levels, and communication is enhanced
What 3 reasons is the scalar structure well suited for emergency situations?
Span of control is maintained
Information is centralized fro decision-making
Functional chain of command is maintained
Deliver services to external customers
Provide support to the line personnel or internal customers
Reporting to someone of equal rank not because of rank but because it is the staff person's area of responsibility (pub ed, inspections, etc). Also applies when a line person is tasked with a staff duty.
Authority refers to...
the legal ability of an individual to make and emplement decisions for which the individual is held accountable
Decisions are made by one person at the top of the structure (works for a company size, not in a whole department)
Decisions are allowed to be made at a lower level (basically deledgation of authority) with the effects of the decisions reported through the structure
For decentralized authority to work all members must understand the...
direction, valuse, and goals of the organization
Unity of command is...
A management principle that states that each subordinate must have only one supervisor
Violation of unity of command leads to...
confusion and frustration by both subordinates and supervisors
Chain of command is...
the pathway of responsibility from the top of the organization to the bottom and vice versa
What is it called when a subordinate sidesteps their supervisor?
An end run
What is it called when a subordinate is allowed to go to another supervisor because they are working on a task assigned through that officer?
Span of control is...
the number of subordinates that one individual can effectively supervise
What are the typical spans of control?
3-7 with 5 being optimum
dividing large jobs into smaller tasks that are then assigned to specific individuals
A ____ is under a Department
What is outside aid
Similar to mutual aid except payment rather than reciprocal aid is made
What are the four steps to instruction?
The lesson plan is essentially a...
Name four methods of company-level training
Practical training evolutions
A discussion format is less ____ but not less ____
The discussion format that company officers will most likely use is the...
guided discussion where the company officer acts as the facilitator
Demonstrations work best to teach...
manipulative skills, physical principles, and mechanical functions
Company drills are also referred to as...
practical training evolutions
What two primary requirements do company drills provide?
Hands-on training required by OSHA
Ability to apply knowledge and skills learned in the classroom
Evoluntions promote (4)
Simple evolutions involve...
small numbers of students performing a single task that requires only a few skills
Any evolution requiring multiple teams demands the use of
What two reasons must NIMS ICS be used in complex ecolutions?
Helps ensure safety and accountability
Acquaints participants with the operation of the system
What four elements are involved in evolution control?
What are the five plan types?
What are standing plans?
Policies, procedures, and rules
What are single-use plans?
plans to accomplish a specific objective
What are operational/administrative plans?
Focus on how objectives will be accomplished as opposed to strategic plans which focus on what the objective is
What are the five steps to planning?
Select (appropriate response)
Design (steps to meet goal)
What are the two types of planning for emergencies?
Preincident and incident scene
Behavior management involves both...
conflict management and discipline activities
Hide emotions so others don't know how they feel, goal is to appease others and aviod conflict
Express emotions openly by threatening others, goal is to dominate the situation
express emotions honestly and defend rights, goals are communication and mutual respect
What are the five types of conflict management?
How is collaboraing conflict different from negotiating conflict
Collaborating conflict focuses on what's best for the community, negotiating conflict focuses on the individuals
What are the 6 steps to conflict resolution?
Classify/identify the problem
Define/diagnose the problem
List alternative options
Determine the right response/appropriate conflict management style
Convert the decision to an action
Test the action against the desired outcome
What is a popular, effective process for conflict resolution?
What is the purpose of discipline?
What are the three steps to progressive discipline?
What two things did the Norris-La Guardia Act do?
1. Made yellow-dog contracts unenforceable
2. Allowed striking
What did the National Industrial Recovery Act do?
Guaranteed unions the right to conduct collective bargaining (but it was voided by SC)
What did Wagner-Connery Act do?
Established NLRB and tried to equalize power multiple ways
What is the RBO
Relations by Objectives developed by Phoenix for labor relations
What are the three most effective means to provide life-safetyinfo while enhancing the organization's image?
What is the purpose of a fire and life-safety program?
to inform members of the community or service area bout he fire and life-safety hazards they face and what they can do to mitigate those hazards
What are the five steps to a fire and life-safety program?
Identify (major problems)
Select (most cost effective objective)
Design (the program)
Implement (the plan)
Evaluate (the program)
What three things should an objective be?
Clear, measurable, and attainable
Filing documents so they can be located based on multiple references is called...
cross filing orcross referencing
What are the two types of file storage?
Active files and archives
What are the five main record types?
Maintenance (preventative and corrective)
Exposure and medical documentation must be kept for...
30 years following the end of employment
T/F: Training files should be kept private accept to those who have a legal reason to know?
Preincident planning is...
the entire process of gathering and evaluating information, deveolping procedures based on that information, and ensuring that the information remains current
What are the four functions of preincident planning?
Developing positive relationships
Conducting the preincident survey
Managing preincident data
Developing preincident plans
Should preincident surveys and code enforcement be combined?
Who developes building codes?
NFPA and ICC (International Code Council)
What is included in building codes (4)?
What are construction classifications based on?
Materials used and hourly fire-resistance ratings
Type I building
Type II construction
*may have untreated wood or tar on roof
Type III construction
*Non-combustible exterior with wood interiors
Type IV construction
Type V construction
*Mercantile occupancies, single-family and multifamily residences
Most of the fuel load in commercial buildings comes from...
Furnishings and other building contents
What is the prefered method of cummunication?
Face to face
What are the two types of repeaters?
What are the 5 C's of radio communication?
What Four people are members of the command staff?
IC, PIO, Safety Officer, Liasion Officer
Name five popular sections in the ICS?
Operations, Planning, Logistics, Finance, Information
What constitutes a branch?
Functional or geographic responsibility above division/group but below section
Division refers to
Group refers to
specific functional assignment
Units have (in ICS)
support functions (ie resources, documentation, etc)
A task force is...
any combination of resources (engines, ladders, etc) assmebled for a specific mission or operational assignment
set number of resources of the same kind
What 6 things are on an IAP?
Organization assignment list
Radio communications plan
Operational planning worksheet
What is the ICP
Post where incident is commanded from
What is the incident base
Location where support functions take place
What are camps
Remote locations where auxillary functions are being run (ie providing food)
Where things and people are held in reserve while waiting for operational assignment
What is unity of command
dictates that each responder has only one supervisor
What is the order of incident priorities?
Hot zone has
those responsible for disposing of the problem
Warm zone has
those directly supporting (lighting, hydraulic pumps, etc) those in the hot zone
area for IC, RIT, PIO, staged personnel/appartus
What are the three constant priorities of any event?
What is RECEO-VS
Strategic goals are
the overall plans for controlling an incident
Yellow flame indicates
reasonable air supply is reaching the fire
Reddish-orange flame indicates
less air is reaching the fire and the fire is fuel-driven
Light yellow or clear flame indicates
materials exposed to the main body of fire are beginning to ignite through pyrolysis
Blue flame indicates
combustion near the neubral plane and the high presence of unburned materials at that level
Light color smoke indicates
chemical change orccurring in areas adjuscent to the main body of fire and that the fire is developing
Dark-colored smoke indicates
burning synthetic or petrochemical materials or a reduction in the air available to the fire
Thick dense smoke indicates
burning of plastics or rubber
Thin smoke indicates
burning natural fiber materials
High neutral plane indicates
the fire is in early stages
Midlevel neutral plane indicates
compartment has not ventilated yet and that flashover is approaching
Very low-level neutral plane indicates
that the fire is reaching backdraft conditions
Slow, smooth movement of air toward fire indicates
fire is in early stages and is fuel-controlled
Air movement is rapid and turbulent when a fire becomes
A sudden rush of air into a compartment can indicate
backdraft condition is imminent
Pulsation of smoke and whisteling can indicate a
Blackened or crazzed glass indicate
rich fuel and high temps. Caution when opening structure
Blistered pain indicates
extremem temperature and location of neutral plane
Sudden increase in temp indicates
Tactical objectives are
statements of measurable outcomes
Acheiving _____ leads to the completion of _____
tactical objectives, strategic goals
What does CAN stand for when transfering command?
What two things must an officer do after an incident is controlled and terminated?
Determine cause and prepare postincident analysis/after action report
A PIA does not
find fault or place blame
PIA information is used to...
reinforce proper response activiteis or correct improper activities
Basic cause determination consists of these three steps
What are the four classifications of fire cause?
What are the five steps of fire growth?
Searching for the point of origin should start in the area with the ___ amount of damage
Chain of custody
Tracks evidence from when it is found to when it is returned to owner or destroyed
PIA's look at
Strategy and tactics
Safety issues in the PIA are assigned to the
Strategy and tactics issues in the PIA are assigned to the