Chapter 3 Organizational Culture

shared values and beliefs that underlie a company's identity

enduring belief in a mode of conduct or end-state

The stated values and norms that are preferred by an organization

meeting humanity's needs without harming future generations

the values and norms that are exhibited by employees

extent to which personal characteristics match those from a work environment

• 1) Org. Identity
• 2) Collective Commitment
• 3) Social System stability
• 4) Sense-making device

framework for categorizing organizational culture

culture that has an internal focus and values flexibility rather than stability and control

culture that has external focus and values flexibility

culture that has strong external focus and values stability and control

culture that has an internal focus and values stability and control

Long-term goal describing "what" an organization wants to become

A long-term plan outlining actions needed to achieve desired results (11 mechanisms in book)

Process by which employees learn an organization's values, norms, and required behaviors

• 1) Anticipatory Socialization
• 2) Encounter
• 3) Change and Acquisition

Occurs before an individual joins an organization, and involves  the information people learn about different careers, occupations, professions, and organizations.

presents both positive and negative aspects of a job

Employees learn what the organization is really like and reconcile unmet expectations

Programs aimed at helping employees integrate, assimilate, and transition to new jobs

Requires employees to master tasks and roles and to adjust to work group values and norms

• 1) Collective vs. Individual
• 2) Formal vs. Informal
• 3) Sequential vs. Random
• 4) Fixed vs. Variable
• 5) Serial vs. Disjunctive
• 6) Investiture vs. Divestiture

Process of forming and maintaining developmental relationships between a mentor and a junior person

• The variety of people in a network used for developmental assistance
• -2 Subcomponents. a) # of ppl person is networked with and b) various social systems from which networked relationships stem (school,family)

• Quality of relationships among people in a network
• -Receptive dev. network composed of a few weak ties from one social system such as an employer or professional association.