B-02 DEFINITIONS - Interpersonal & Organizational Communication

  1. The evoking of a shared or common meaning in another person
  2. Communication between two or more people in an organization
    Interpersonal Communication
  3. The person sending a message
  4. The person receiving the message
  5. A window through which one interacts with others.  It influences the quality, accuracy, and clarity of the communication
    Perceptual Screen
  6. The thoughts and feelings that the communicator is attempting to evoke in the receiver
  7. Information fed back that completes two-way communication.
  8. The words, their pronunciations, and the methods of combining them used and understood by a group of people
  9. Uninterpreted and unanalyzed facts.
  10. Data that have been interpreted, analyzed, and have meaning to some user.
  11. The ability of a medium to convey meaning to a receiver
  12. Carefully listening to a message and immediately repeating it back to the speaker.
    Reflective Listening
  13. An interactive form of communication in which there is an exchange of thoughts, feelings, or both.
    Two-Way Communication
  14. Communication in which a person sends a message to another person and no feedback, questions, or interaction follow.
    One-Way Communication
  15. Factors that distort, disrupt, or even halt successful communication.
    Barriers to Communication
  16. Openings that break down communication barriers.
    Gateways to Communications
  17. Messages that are aggressive, malevolent, passive, or withdrawn
    Defensive Communication
  18. Messages that are assertive, direct, and powerful
    Nondefensive Communication
  19. All elements of communication that do not involve words or language
    Nonverbal Communication
  20. The study of an individual's perception and use of space
  21. Bands of concentric space radiating outward from the body
    Territorial Space
  22. The study of movement and posture
  23. Loneliness and social isolation resulting from the absence of heart-felt communication in relationships
    Communicative Disease
  24. An extensive category of new developments in interpersonal communication that allow fast, even immediate, access to information
    Information Communication Technology (ICT)
  25. Two or more people with common interests, objectives, and continuing interaction
  26. A work group with complementary skills who are committed to a common mission, performance goals, and approach for which they hold themselves mutually accountable
    Work Team
  27. Joint action by a team of people in which individual interests are subordinated to team unity
  28. Emotional and psychological closeness to other team or group members
    Psychological Intimacy
  29. Closeness achieved through tasks and activities
    Integrated Involvement
  30. The standards that a work group uses to evaluate the behavior of its members
    Norms of Behavior
  31. The "interpersonal glue" that makes members of a group stick together
    Group Cohesion
  32. The failure of a group member to contribute personal time, effort, thoughts, or other resources to the group
    Social Loafing
  33. A social process in which individual group members lose self-awareness and its accompanying sense of accountability, inhibition, and responsibility for individual behavior
    Loss of Individuality
  34. The set of authority and task relationship among a group's members
    Status Structure
  35. An activity directly related to the effective completion of a team's work
    Task Function
  36. An activity essential to effective satisfying interpersonal relationships with a team or group
    Maintenance Function
  37. A team that makes decisions that were once reserved for managers
    Self-Managed Team
  38. A top-level executive team in an organization
    Upper Echelon
Card Set
B-02 DEFINITIONS - Interpersonal & Organizational Communication
Instructor Micklus - Block of Instruction Chapter 8 & 9