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Organizational Behavior Test 1
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What are the 4 functions of management?
Plan
Organize
Lead
Control
Mintzbergs Interpersonal Management Roles
Figurehead
Leader
Liaison
What is Mintzbergs Figurehead
Symbolic head: required to perform a number of routine duties of a legal or social nature
What is Mintzbergs Leader role?
responsible for the motivation and direction of employees
what is mintzbergs liaison role?
maintains a network of outside contacts who provide favors and information
Mintzbergs Informational Management roles
Monitor
Disseminator
Spokesperson
What is mintzbergs disseminator role?
transmits information received from outsiders or from other employees to members of the otganization
what is mintzbergs monitor role?
receives wide variety of information; serves as nerve center of internal and external information of the organization
what is mintzbergs spokesperson role?
transmits information to outsiders on organizations plans, policies, actions and results. serves as expert on organizations industry
what are mintzbergs decisional roles?
entrepreneur
disturbance handler
resource allocator
negotiator
what is mintzbergs entrepreneur role?
searches organization and its environment for opportunities and initiates projects to bring about change
what is mintzbergs disturbance handler role?
responsible for corrective action when organization faces important, unexpected disturbances
what is mintzbergs resource allocator role?
makes or approves significant organizational decisions
what is mintzbergs negotiator role?
responsible for representing the organization at major negotiations
management skills
technical skills
human skills
conceptual skills
technical skills
the ability to apply specialized knowledge or expertise
human skills
the ability to work with, understand, and motivate other people, both individually and in groups
conceptual skills
the mental ability to analyze and diagnose complex sitations
luthans study of 4 managerial activities
traditional management
communication
human resource management
networking
disciplines in OB
psychology
social psychology
sociology
anthropology
3 levels of OB model
individual level
group level
organization systems level
types of variables
independent- X - what managers minipulate to observe changes in Y
dependent- Y - what the researches want to predict or explain (interesting variable)
biographical characteristics
age
gender
race
tenure(seniority)
religion
sexual orientation
gender identity
components of an attitude
cognitive- opinion or belief segment of an attitude
affective- the emotional or feeling
behavioral- intention to behave in a certain way
what are the major job attitudes?
job satisfaction
job involvement
psychological empowerment
organizational commitment
perceived organizational support
employee engagement
6 basic emotions
anger
fear
sadness
happiness
disgust
surprise
what is the function of emotion?
decision making process
what is personality?
the sum total ways in which an individual reacts and interacts with others, the measurable traits a person exhibits
name the big 5 model
OCEAN
openness to experience
conscientiousness
extroversion
agreeableness
emotional stability
core self-evaluation
the degree to which people like or dislike themselves
positive self-evaluation leads to higher job performance
values
basic convictions on how to conduct yourself or how to live your life that is personally or socially preferable (how to life life properly)
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Author
krbost
ID
199923
Card Set
Organizational Behavior Test 1
Description
OB test 1
Updated
2013-02-12T05:00:45Z
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