Organizational Behavior Test 1

• Plan
• Organize 
• Lead 
• Control

• Figurehead
• Leader
• Liaison

Symbolic head: required to perform a number of routine duties of a legal or social nature

responsible for the motivation and direction of employees 

maintains a network of outside contacts who provide favors and information

• Monitor
• Disseminator
• Spokesperson

transmits information received from outsiders or from other employees to members of the otganization

receives wide variety of information; serves as nerve center of internal and external information of the organization

transmits information to outsiders on organizations plans, policies, actions and results. serves as expert on organizations industry

• entrepreneur 
• disturbance handler
• resource allocator
• negotiator

searches organization and its environment for opportunities and initiates projects to bring about change

responsible for corrective action when organization faces important, unexpected disturbances

makes or approves significant organizational decisions

responsible for representing the organization at major negotiations 

• technical skills
• human skills
• conceptual skills

the ability to apply specialized knowledge or expertise

the ability to work with, understand, and motivate other people, both individually and in groups

the mental ability to analyze and diagnose complex sitations

• traditional management
• communication
• human resource management
• networking 

• psychology
• social psychology
• sociology
• anthropology

• individual level
• group level
• organization systems level

• independent- X - what managers minipulate to observe changes in Y
• dependent- Y - what the researches want to predict or explain (interesting variable)

• age
• gender
• race
• tenure(seniority)
• religion
• sexual orientation
• gender identity 

• cognitive- opinion or belief segment of an attitude 
• affective- the emotional or feeling 
• behavioral- intention to behave in a certain way 

• job satisfaction
• job involvement
• psychological empowerment
• organizational commitment
• perceived organizational support
• employee engagement

• anger
• fear
• sadness
• happiness
• disgust
• surprise

decision making process

the sum total ways in which an individual reacts and interacts with others, the measurable traits a person exhibits

OCEAN

• openness to experience
• conscientiousness
• extroversion
• agreeableness
• emotional stability

the degree to which people like or dislike themselves

positive self-evaluation leads to higher job performance 

basic convictions on how to conduct yourself or how to live your life that is personally or socially preferable (how to life life properly)