Claims Process

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  1. Billing for services not provided is an example of ___.  A. incentives  b. pre-planning  c. fraud  d.  abuse
  2. Claims for services deemed not medically necessary by insurance plans or programs are examples of ____.  A . abuse  b. hardship waivers  c.  improper delegation  d.  fraud
  3. For the physician involved,  Medicare or Medicaid program- related crimes result in ____.  A. insurance cancellation  b.  embezzlement charges  c.  higher malpractice insurance  premiums  d. exclusion from program participation
    exclusion from program participation
  4. Misconduct that occurs within a physician’s field of expertise and results in injury or loss to the recipient of services is called _____.  A. liability b. slander  c. malpractice  d. negligence
  5. Before performing surgery, what must the physician obtain from the patient?  A.  informed consent  b. diagnosis and prognosis  c. admission of fault  d. second opinion
    informed consent
  6. If a patient does not follow instructions, does not take recommended medications, and fails to return for an appointment, the physician may ___.  A. prescribe medication for mental issues b. waive an arbitration agreement c. terminate further care of the patient d.  recommend further tests
    terminate further care of the patient
  7. A form sent to the insurance company to find out the maximum dollar amount that will be paid for a procedure is called an insurance _____.  A. certification form b. preauthorization form  c. precertification form  d. predetermination form
    predetermination form
  8. A government program that provides medical services for dependents of active military personnel is known as ____.  A. Medicare  b. Medicaid c. TRICARE  d. CHAMPVA
  9. An organization that provides a wide range of services for a specified group at a fixed periodic payment is called a(n) _____.  A. PMO  b. HMO  c. PPO  d. PPS
  10. In California, the Medicaid program is called ___.  A. Calimed  b. HMO  c. Medicare  d. Medi-Cal
  11. A program that insures a person against on-the-job injury or illness is called ___.  A. state disability  b.  workers’ compensation c. workmen’s insurance  d. prepaid health
    workers’ compensation
  12. One of the first steps in processing an insurance claim is to _____.  A. obtain a Release of Information Statement  b. evaluate the laboratory results  c. post payment to the day sheet  d.  take a comprehensive history
    obtain a Release of Information Statement
  13. A convenient arrangement for following up on the progress of paper insurance claims is to use a ____.  A. calendar  b. rolodex  c. tickler file  d. ledger
    tickler file
  14. Third party payers require all the following information EXCEPT _____. A . triplicate copies of invoices b. diagnoses using ICD-9-CM codes c. DOS d. POS
    triplicate copies of invoices
  15. Careful and thorough recording of information at the time of the initial office visit ____.  A. takes too long  b.  is always done by insurance specialist  c. enables one to handle insurance claims promptly  d.  is done only when the patient is scheduled for surgery
    enables one to handle insurance claims promptly
  16. Obtaining all the names of insurance companies from patients is important for ____.  A. notifying next of kin  b. purging the alpha file  c. making future appointments  d.  coordinating benefits
    coordinating benefits
  17. Another name for the release of information form is the _____.  A. assignment of benefits  b.  requisition form  c.  consent form  d. spreadsheet
    consent form
  18. The number of views, part of the body, and type of view are necessary pieces of information for itemizing ____.  A. level of E/M service b. x-rays c. location of a tumor d. laboratory work
  19. If a claim is filed after submission time limit for the carrier, the payment is usually ____.  A.  processed  b.  guaranteed c. denied d. suspended
  20. Incorrect payments from an insurance company should be ___.  A. appealed  b.  accepted  c.  forwarded to the patient  d .deposited
  21. Assignment means which of the following:  a. contracting with an insurance company  b. accepting what the insurance company pays for a claim c. requesting that the patient’s health benefit payment be sent to the doctor  d. having a specialist assigned to the patient
    requesting that the patient’s health benefit payment be sent to the doctor
  22. The amount that a physician normally or usually charges the majority of his or her patients is the _____.  A .usual and customary provider fee  b. RUV  c. RBRVS  d. UCR
    usual and customary provider fee
  23. When coding some procedures and services it is sometimes necessary to add a 2 digit modifier to _____.  A. indicate usual charges  b. provide more information for the insurance company  c. give a more accurate description  d.  all choices are correct
    give a more accurate description
  24. Random audits of medical records by insurance carriers are used to ____.  A. catch errors by insurance companies  b. monitor coding accuracy  c. assess physician dictation timeliness  d. revise CPT codes
    monitor coding accuracy
  25. A patient was seen in February. He has not met his annual deductible. What should the billing specialist do? A. Delay claim submission until the deductible has been met  b. Don’t submit the claim; office will collect the full charges, including deductible.  C. Submit the claim in December because the deductible will be met by then  d. Submit the claim within the applicable timely filing limits
    Submit the claim within the applicable timely filing limits
  26. A correctly completed claim submitted within the policy time limit is termed a ____.  A. paper claim b.  paid claim  c. legal claim d. clean claim
    clean claim
  27. An EOB document may include all of the following EXCEPT ____.  A deductible  b. patient name  c.  allowed amounts  d. coding updates
    coding updates
  28. Claims paid with no errors are considered ____. A. closed  b. pending  c. filed  d. suspended
  29. A group of electronic claims submitted from one facility is termed a _____.  A. bunch b. batch c. cluster  d. bundle
  30. From beginning to end, an electronic claim versus a paper claim requires _____.  A. fewer steps  b. more steps  c. signature stamps  d.  documents be sent
    fewer steps
  31. A third party entity that receives, separates, and transmits claims to the appropriate payer is called a(n) _____.  A. carrier  b. insurance specialist  c.  clearinghouse  d. national network
  32. Medicaid policy allows for coverage and payment of all services that are ____.  A. billed by a physician  b.  medically necessary  c. viewed as appropriate by the physician  d.  less than $100
    medically necessary
  33. A plastic card containing information regarding a patient’s insurance, history and eligibility is called a ____.  A.  disk b. record  c. debit card  d. smart card
    smart card
  34. When a physician modify, change, or add an addendum to a medical record?  A.  only after a claim is submitted b. only before a claim is submitted  c.  Never  d. When an omission or error comes to his or her attention
    When an omission or error comes to his or her attention
  35. Large medical practices generally submit electronic claims ____.  A. daily b. hourly  c. weekly  d. monthly
  36. A digital fax claim is a claim that arrives at the insurance carrier via fax machine but is ___.  A. printed on paper  b.  never printed on paper  c. duplicated and verified  d. monitored by phone
    never printed on paper
  37. In order to receive the carrier’s fax back verification, the physician’s office ____. A. runs a test phase  b.  follows a schedule  c. fax must be turned on  d. staff must be present
    fax must be turned on
  38. Which of the following is NOT recommended on faxed claims?  A. Dark, distinct print  b.  Font size of 10-14 points  c. Handwritten information  d. CMS-1500 forms
    Handwritten information
  39. Submissions to the insurance commissioner should be handled ___.  A. electronically  b. by telephone c. in writing  d.  by the patient
    in writing
  40. If an insurance carrier sends payment directly to the patient even though the physician has been assigned the benefits, the ____. A. carrier must pay the physician within 2 to 3 weeks b. payment is not recoverable  c. patient will pay the physician  d. physician will revoke the assignment of benefits form
    carrier must pay the physician within 2 to 3 weeks
  41. The following are types of problem claims EXCEPT ____.  A. partial payment  b. clean claims  c. delinquent claims d. suspended claims
    clean claims
  42. The following are common reasons for denial of claims EXCEPT ____. A. deleted codes  b. when gender does not match service  c. correct dates of service  d.  transposed numbers
    correct dates of service
  43. If a claim is denied for lack of medical necessity and the physician feels the service was medically necessary, the physician should ____.  A. contact the commissioner  b. write a letter of appeal  c. resubmit the claim d. write off the amount of the claim
    write a letter of appeal
  44. An inquiry made to locate the status of an insurance claim is called a ____. A. follow-up  b. tracer  c.  review  d. tracker
  45. If an appeal for a legitimate claim is unsuccessful, the physician may request a ____.  A. different tracer  b. refund  c. new carrier arrangement  d.  peer review
    peer review
  46. It is important for TRICARE  patient to always ___.  A. present a military ID  b. submit the claim on-line c. register with Social Services  d. enroll with DEERS
    present a military ID
  47. If a nonmember physician treats an HMO patient, the services are termed ____.  A. provisional  b.  approved  c. out of plan d. improper
    out of plan
  48. Which of the following practices would NOT be noted by utilization review? A. Churning  b. Turfing  c. Excessive overtime  d. Buffing
    Excessive overtime
  49. Capitation refers to a ____.  A. type of payment agreement where the physician is paid per person whether seen or not  b. type of posting done manually in the physician’s office  c. fee for service agreement where a dollar amount is set for each service or procedure  d. tax paid by the physician to the Internal Revenue Service
    type of payment agreement where the physician is paid per person whether seen or not
  50. An indemnity benefit contract ____.  A. offers physician participation b. makes no promise to cover a full fee  c.  is a service contract  d. is offered through Medicare
    makes no promise to cover a full fee
  51. Second opinion programs ___. A . refer data to clearinghouses  b. are billed electronically  c. benefit referring physicians d. reduce the incidence of surgery
    reduce the incidence of surgery
  52. Which of the following is an ERISA benefit plan? A. an HMO through Blue Cross provided by Walmart to an employee of Walmart  b.  an Hmo through Aetna provided by the Catholic Church to a priest  c. A PPO through United Healthcare provided by the city of Dallas to a city employee  d.  a POS provided through a Medicare Part C plan
    an HMO through Blue Cross provided by Walmart to an employee of Walmart
  53. Each state designs its own Medicaid program within ____.  A. local guidelines  b. federal guidelines  c.  international guidelines  d. AMA guidelines
    federal guidelines
  54. All but which of the following may be covered by Medicaid? A. 65 year old business executives b. Patients who cannot see  c. Patients with disabilities  d. 65 year old patients
    65 year old business executives
  55. In the Medicaid program, which one of the following groups is NOT usually considered categorically needy?  A. QMBs  b. AFDC –related groups  c. SSI cash recipients d. Military dependents
    Military dependents
  56. Which of the following is NOT covered by Medicaid ?  a. Birth control  b. Cosmetic surgery c. X-rays d. Immunizations
    Cosmetic surgery
  57. Prior approval for certain services in the Medicaid program is necessary EXCEPT for ____.  A. transportation b. a true emergency  c.  hearing aids  d.  prosthetic devices
    a true emergency
  58. All but which of the following might be covered by Medicaid? A. Inpatient care for a digestive disorder  b. Hemodialysis for a kidney patient  c. Surgery (hysterectomy) for the dysfunctional uterine bleeding d. Contact lens to change the color of the eyes
    Contact lens to change the color of the eyes
  59. If a patient requires care while out of state, most states offer Medicaid ____.  A. training b. education c. reciprocity d. refunds
  60. If a Medicaid bill is submitted after the time limit it will most likely be ____.  A. rejected b .reviewed c. paid d. ignored
  61. Medicaid eligibility for participants should be verified every ___. A. month b. three months  c.  six months  d. year
  62. If a person eligible for Medicaid has other insurance coverage, Medicaid is always the ____. A. first insurance billed  b. responsible third party liability carrier  c. primary carrier  d.  secondary carrier
    secondary carrier
  63. Medicare is a federal health insurance program for the following categories of people EXCEPT ___. A . people 65 years or older  b. preschool children with no permanent disabilities  c. blind individuals  d.  disabled widows
    preschool children with no permanent disabilities
  64. For Medicare inpatient services, a benefit period begins the ___.  A. day a patient enters the hospital b. first day the physician sees the patient in the office for the illness or injury  c.  3rd day of a hospital stay  d. first day home from the hospital
    day a patient enters the hospital
  65. A patient might submit his own Medicare claim when ____.  A. the hospital is in a rural location b. the time limit has passed c. purchasing medical equipment d the physician is too busy
    purchasing medical equipment
  66. When an illiterate patient cannot sign a Medicare form, ____.  A. s/he should be referred to a literacy program  b. a supervisor should be notified  c. a witness should sign the form  d. care is denied
    a witness should sign the form
  67. To be eligible for Medicare, an alien resident must have lived in the U.S. for ____.  A. 5 consecutive years  b. 3 consecutive years  c. 1 year  d. 10 years
    5 consecutive years
  68. If the Medicare beneficiaries have memory impairment, they have a legal right to ____ .a hearing aids b. appoint a representative c. private hospital rooms  d. audit their claims
    appoint a representative
  69. A physician may be penalized by Medicare for ____.  A. billing for laboratory services  b. submitting a late claim c.  billing for services not provided  d. billing inpatient services
    billing for services not provided
  70. When a patient is scheduled to receive a service that is not covered by Medicare, it is recommended to ____.  A. advise the patient prior and obtain an ABN when needed  b. confer with the physician prior to providing the service  c. submit a claim as usual  d. appoint a representative
    advise the patient prior and obtain an ABN when needed
  71. Mandated by HIPAA and implemented in May 2005, the standard unique identifier that all health care providers will be required to use when filing and processing health care claims is the ____.  A. UPIN   b. NPI  c. PIN  d. SUI
  72. When a patient is placed in custodial care in a nursing home, Medicare will ____.  A. pay 80%  b.  pay 50%  c.  25% d.  pay nothing
    pay nothing
  73. Medigap policies ____.  A. supplement the traditional Medicare policy  b. supplement the Medicaid program  c. supplement private insurance  d. are regulated and offered by individual states
    supplement the traditional Medicare policy
  74. It is important for the insurance billing specialist to determine whether a patient’s Medicare coverage is primary or ____.  A. tertiary  b. supplemental  c.  MSP  d.  indemnity
  75. Some HMO’s provide Medicare patients with ____.  A. eyeglasses  b. cosmetic surgery  c.  therapeutic massage  d. personal trainers
  76. If medical services are covered under an auto insurance policy, the ____.  A. auto insurance is secondary  b. auto insurance is primary  c.  patient files the claim  d. auto insurance is billed after the primary insurance pays
    auto insurance is primary
  77. In a case of auto insurance coverage, claims for Medicare benefits may be submitted ____.  A. only after denial by the primary insurer  b. only after the patient has recovered  c.  within 2 years of the auto accident  d. at any time
    only after denial by the primary insurer
  78. Receiving Medicare payment for a patient who has died is _____.  A. rare  b.  impossible  c.  possible  d.  unusual
  79. Medicare mandated prepayment screens are intended to ___.  A. assist physicians  b. facilitate the filing of claims  c. prevent unnecessary services  d. monitor patient activity
    prevent unnecessary services
  80. An overpayment check from Medicare should be _____.  A. returned to Medicare  b. filed in the physician’s office  c. held until action is specified by Medicare  d. deposited and reported to Medicare
    deposited and reported to Medicare
  81. TRICARE Standard is similar to a _____.  A. HMO plan  b. PPO plan  c. fee- for- service plan d. senior Medicare plan
    fee- for- service plan
  82. All of the following may receive benefits under CHAMPVA EXCEPT ____.  A. spouses of disabled veterans  b. active duty military dependents  c. children of disabled veterans  d. surviving spouse of a veteran
    active duty military dependents
  83. For participating physician services, what portion of the patient’s expenses does Medicare pay?  A. 20% of the Medicare allowed amount  b. 20% of the physician’s billed amount  c. 80% of the physician’s billed amount  d. 80% of the Medicare allowed amount
    80% of the Medicare allowed amount
  84. If an army or navy hospital cannot provide a TRICARE patient with a needed service, ____.  A. the patient must forego that service  b. a congressman is notified c. the ombudsman may be contacted  d. the patient may go to a civilian hospital
    the patient may go to a civilian hospital
  85. The following healthcare provider may treat a TRICARE patient EXCEPT which one? a. M.D.  b. Doctor of homeopathy  c. Audiologist  d. Physical therapist
    Doctor of homeopathy
  86. DEERS is a ____.  A. data base for military personnel and family  b.  conservation program for physicians  c. type of claims processing procedure  d. payment notification system
    data base for military personnel and family 
  87. TRICARE Prime co-payments are collected ___. A. monthly b. at the time services are rendered c. at the time the patient registers  d. at the time of claim submission
    at the time services are rendered
  88. Some very large employers have fought high medical costs of employee accidents by ____.  A. lobbying for legislation  b. self-insuring employees c. promoting workers’ compensation reform  d. using mediators instead of lawyers
    self-insuring employees
  89. The minimum number of employees required for a company in order for state workers’ compensation to be effective is _____.  A . 1 to 5  b. 2 to 6 c. 3 to 7 d. 5 to 10
    1 to 5
  90. Types of compensation benefits for injuries on the job include the following EXCEPT ____.  A medical treatment b. temporary disability payments  c. legal fees  d. survivors’ benefits
    legal fees
  91. A minor injury on the job in which the patient is seen by a doctor but is able to continue working is a ____.  A. non-disability claim  b. temporary disability claim c. permanent disability claim  d. retroactive claim
    non-disability claim
  92. Medicaid is always the ____.  A. primary insurance  b .secondary insurance c. payer of last resort  d. only claim submitted
    payer of last resort
  93. Vocational rehabilitation may include the following EXCEPT ____.  A. severance benefits  b. physical therapy  c. job placement  d. retraining
    severance benefits
  94. If an employee’s injury prevents the return to a previous occupation, s/he may ____. A. receive SSI  b. receive unemployment  c. be trained for another career  d.  receive permanent total disability
    be trained for another career
  95. A permanent disability rating depends on the following EXCEPT ____.  A. level of income  b. occupation at the time of injury  c.  age of the injured  d. severity  of the injury
    level of income
  96. In a permanent disability claim, an agreement between the injured party and the insurance company is called a ____.  A.  P &S agreement  b. permanent disclosure  c. disability petition  d.  compromise and release
    compromise and release
  97. Final determination of issues concerning settlement of an industrial accident are called _____. A. adjudication b. closure  c. petition and appeal  d. case completion
  98. Surveillance videotapes obtained to disqualify a person from receiving permanent disability are termed ____.  A. silence films b. sub rosa films  c. clandestine films  d. detective films
    sub rosa films
  99. Which of the following is NOT a sign of fraudulent workers’ compensation claims?  A. Missing the first physician appointment  b. Vague and dramatic complaints  c. Complaining of pain  d. Changing physicians frequently  
    Complaining of pain
  100. A person who makes a fraudulent claim for workers’ compensation is guilty of ____.  A. willful injury  b.  a misdemeanor  c. misrepresentation  d. a felony
    a felony
  101. An employer could be guilty of workers’ compensation fraud if he or she does any of the following EXCEPT ____.  A. misrepresents the annual payroll  b. gives a false address  c. reports an accurate number of workers  d. falsely classifies the job duties of workers
    reports an accurate number of workers
  102. The office whose purpose is to protect employees against on the job health and safety hazards is ___.  A. OSHA b. AMA c. CLIA d. EDTA
  103. Which of the following are not covered by occupational safety laws?  A. Nonprofit institutions b. Farmers’ immediate family members  c. Religious hospitals  d. Light industry workers
    Farmers’ immediate family members 
  104. Workers who come in contact with the HIV virus have a right for the workplace to supply them with ____.  A. a leave of absence  b. a different job  c.  information regarding precautions  d. vaccinations
    information regarding precautions
  105. An OSHA inspector may visit a medical office ____.  A. every year  b.  by invitation  c.  unannounced  d. accompanied by law enforcement officials
  106. A proceeding in which an attorney asks a witness questions but not in open court is termed a (n)  ____.  A. deposition b. testimony  c.  inquisition d. interrogation
  107. If a physician assigns a delinquent account to a collection agency, the physician may ____. A . collect full payment directly from the patient  b.  lose a percentage of the charge c. lose the entire fee d. violate collection laws
    lose a percentage of the charge
  108. Copies of a lien in a workers’ compensation case should be sent to the following EXCEPT ____. A. patient’s employer b. insurance carrier  c. state insurance commissioner  d. appeals board
    state insurance commissioner
  109. The Subsequent Injury Fund was established to meet problems which arise when a ____. A. previously injured person is injured again at work  b. rehabilitated person returns to work  c. military person is injured on the job  d. claim is filed later than the time limit
    previously injured person is injured again at work
  110. Medical records for industrial injuries should be set up separately from private medical records because _____.  A. paperwork is reduced  b. there are separate disclosure laws for each  c. colored files are easier to view  d. it will save space
    there are separate disclosure laws for each
  111. Physician narrative letters, which support claims regarding accidents, should include the following EXCEPT _____. A . complete medical findings b. patient’s present complaints  c. history of the accident  d. a police report
    a police report
  112.  If another condition not related to the industrial accident or injury is discovered during the course of a treatment for a workers’ compensation case, _____.  A. it is included in the workers’ compensation case  b. the patient is financially responsible  c.  a second claim is filed with workers’ compensation d. the employer is responsible
    the patient is financially responsible
  113. The time frame between the beginning of the disability to receiving the first payment of disability benefits is the ____.  A. waiting period  b. eligibility period  c. benefit period  d. exclusion
    waiting period
  114. Benefits paid to the insured while disabled are called ____.  A. premiums  b. deductible  c. indemnity d. provisional
  115. If the insured has a work-related impairment that is expected to continue for his or her lifetime, he or she is considered _____. A. temporarily disabled  b. totally disabled  c. rehabilitated d. permanently disabled
    permanently disabled
  116.  Benefits from disability insurance are not taxable if the premiums are paid by the _____.  A .individual  b. state c. federal government  d. professional association
  117. In some policies, a provision for death resulting from an unexpected and unforeseeable accident is called _____.  A. waiver of premium  b.  dismemberment  c. double indemnity  d. total indemnity
    double indemnity
  118. Which of the following is NOT an example of a typical exclusion in an insurance policy?  A. attempted suicide  b. injury due to acts of war  c. condition arising while legally intoxicated  d. congestive heart failure
    congestive heart failure
  119. Group disability income insurance commonly covers _____.  A. payments for short term conditions  b. medical expenses due to HIV  c. self- inflicted injury  d. retirement benefits
    payments for short term conditions
  120. Which of the following would probably NOT be covered by group disability insurance plans?  A. loss of income payments  b. long term disabilities  c. short term disabilities  d. medical expenses
    medical expenses
  121. Disability payments provided to needy people with limited income and few resources are provided by ____. A Medicare  b. workers’ compensation c. SSI  d. Medicaid
  122. Special rules allowing disabled people to work while receiving government benefits are called ___ .a internships  b. work incentives  c. scholarships  d. shadowing
    work incentives
  123. Which of the following would probably not be covered by VA benefits?  A. Non-prescription drugs  b. Travel expenses to a VA hospital c. Agent Orange exposure d. Alcohol outpatient care
    Non-prescription drugs
  124. Reasons for denial of a non-work related disability claim could include ____.  A. inadequate medical information  b. subjective symptoms  c. dates of disability  d.inclusion of photocopies of lab tests
    inadequate medical information
  125. All of the following are options for careers in the billing and coding field EXCEPT ____.  A. CT technician  b. claims assistance professional  c. electronic claims processor  d. insurance billing specialist
    CT technician
  126. Patients who leave the hospital without notifying medical personnel or against the advice of medical staff are given the discharge status of ____. A. AWOL  b. AMA  c. DOA  d. ambulatory patient
  127. An organization, which provides pain relief and symptom management to the terminally ill is called ____.  A. a domiciliary  b. hospice  c. a caravansary  d. home support agency
  128. Not doing something that a reasonable person would do under ordinary circumstances or doing something that a reasonable person would not do is called ____.  A. negligence  b. willfulness c. irresponsibility  d. mental illness
  129. Diagnostic tests done 1 to 3 days before a patient is admitted to a hospital are called ____.  A. post-admission testing  b.  admission preliminaries  c. pre-admission testing d. outpatient work
    pre-admission testing
  130. Physician liability in certain cases for wrongful acts of assistants and employees is called ____. A. restrictive liability b. respondeat superior  c. master privilege  d. status quo
    respondeat superior
  131. Services provided by specialists such as neurosurgeons and intensive care units are often viewed as ____. A. tertiary care  b. binary care  c. skilled care  d. primary care
    tertiary care
  132. A process  by which an insurance company attempts to recover losses from a third party who caused a loss is called ___.  A. review of damage b. third party adjudication  c. third party subrogation  d. medical service order
    third party subrogation
  133. A primary care physician who controls patient access to specialists is called a(n) ____.  A. gatekeeper  b. ancillary physician c. primary staff d. risk incentive promoter
  134. Kidney donor coverage includes ____.  A. preoperative testing  b. surgery  c. postoperative services  d. all answers are correct
    all answers are correct
  135. All payments for medical expenses incurred by a kidney donor are made directly to the ____.  a. Health care providers  b. kidney donor c. kidney recipient d. physician in charge
    Health care providers
  136. An ____ must be obtained for all services that are not medical necessary according to Local Coverage Determinations and/ or National Coverage Determinations, with just a few exceptions.  A. Advance Directive  b. Advance Beneficiary Notice  c. Ancillary Services Permit  d. Ancillary Benefit Directive
    Advance Beneficiary Notice
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Claims Process
Claims process
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