Managment Information System - H. Chung

• A business process is an ongoing collection of related activities that create
• a product or a service of value to the organization, its business partners,
• and/or its customers. A process has inputs and outputs, and its activities can
• be measured.

A process in which no single functional area is responsible for its completion; multiple functional areas collaborate to perform the function.

The combination of social, legal, economic, physical, and political factors in which businesses conduct their operations.

 relates to any computer-based tool that people use to work with information and to support the information and information-processing needs of an organization.

collects, processes, stores, analyzes, and disseminates information for a specific purpose.

is an information system that uses computer technology to perform some or all of its intended tasks.

• IT may reduce the number of middle managers;
• IT will provide managers with real-time or near real-time information, meaning that managers will have less time to make decisions;
• IT will increase the likelihood that managers will have to supervise geographically dispersed employees and teams.

• IT may eliminate jobs;
• IT may cause employees to experience a loss of identity;
• IT can cause job stress and physical problems, such as repetitive stress injury.

Information systems that correct a lack of communication among the functional area ISs by tightly integrating the functional area ISs via a common database.

Collects, processes, stores, analyzes, and disseminates information for a specific purpose.

Hardware, software, databases, and networks.

IT components plus IT services.

Formed by the IT components of hardware, software, networks (wireline and wireless), and databases.