-
A Business Process
- A business process is an ongoing collection of related activities that create
- a product or a service of value to the organization, its business partners,
- and/or its customers. A process has inputs and outputs, and its activities can
- be measured.
-
cross-functional business process
A process in which no single functional area is responsible for its completion; multiple functional areas collaborate to perform the function.
-
business environment
The combination of social, legal, economic, physical, and political factors in which businesses conduct their operations.
-
Information technology (IT)
relates to any computer-based tool that people use to work with information and to support the information and information-processing needs of an organization.
-
information system (IS)
collects, processes, stores, analyzes, and disseminates information for a specific purpose.
-
computer-based information system (CBIS)
is an information system that uses computer technology to perform some or all of its intended tasks.
-
Potential IT impacts on managers
- IT may reduce the number of middle managers;
- IT will provide managers with real-time or near real-time information, meaning that managers will have less time to make decisions;
- IT will increase the likelihood that managers will have to supervise geographically dispersed employees and teams.
-
Potential IT impacts on nonmanagerial workers:
- IT may eliminate jobs;
- IT may cause employees to experience a loss of identity;
- IT can cause job stress and physical problems, such as repetitive stress injury.
-
enterprise resource planning (ERP) systems
Information systems that correct a lack of communication among the functional area ISs by tightly integrating the functional area ISs via a common database.
-
information system (IS)
Collects, processes, stores, analyzes, and disseminates information for a specific purpose.
-
information technology components
Hardware, software, databases, and networks.
-
information technology infrastructure
IT components plus IT services.
-
information technology platform
Formed by the IT components of hardware, software, networks (wireline and wireless), and databases.
|
|