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NRS 220 chapter 3&4

  1. what are the three phases of the interview
    • introduction
    • working phase
    • closing
  2. what are the different types of verbal responses
    • facilitation
    • silence
    • reflection
    • empathy
    • clarification
    • you react to the facts or feelings of the patient
    • confrontation
    • interpretation
    • explanation
    • summary
    • your response focuses on your own frame of reference
  3. facilitation does what
    encourages the patient to say more
  4. silence communicates what
    that the patient has time to think after an open ended question
  5. reflection is
    • repeating part of what the patient says
    • "it was cutting off"
    • allows patient to eloborate in there own way
  6. empathy is
    an empathetic response recognizes a feeling and puts it into words
  7. clarification is used when
    • a patients word is amniguous or confusing
    • "tell me what you mean by your tired"
  8. confrontation is
    • shifting the focus to a discrepancy
    • you are confronting the person about something you see amiss
  9. interpretation is
    • based on your inference or conclusion. It links events, makes associations, or implies cause.
    • "could it be that you are afraind of her reaction
  10. explanation =
    informing someone of something
  11. summary
    this is a final review of what you understand the patient has said
  12. ten traps of interviewing are
    • 1. providing false assurance
    • 2. giving unwanted advice
    • 3. using authority
    • 4. avoidance language
    • 5. distancing
    • 6. professional jargon
    • 7. leading questions
    • 8. talking too much
    • 9. interrupting
    • 10. why
  13. social distance is
    4 - 12ft
  14. sections of the health history are
    • biographic data
    • reason for seeking care
    • present health or history or present illness
    • past history
    • family history
    • review of systems
    • ADL or functional assessment
  15. functional assessment does what
    measures how a person manages day to day activities
  16. CAGE is
    • cut down drinking
    • annoyed by criticism
    • guilty about your drinking
    • eye opener (drink in the AM)
  17. PQRSTU
    • provocation or palliative
    • quality
    • region/radiation
    • severity scale
    • timing - onset, duration, frequency
    • understand pt perception
  18. partner violence begin with
    • open ended questions - how are things at home, do you feel safe
    • follow up with closed ended - have you ever been physically or emotionally abused by your partner.
Author
elevatedsound7
ID
195690
Card Set
NRS 220 chapter 3&4
Description
NRS 220 chapter 3 &4
Updated

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