INFO 210

  1. The business -to-business (828) online purchase and sale of supplies and services
  2. The extra components that meet organizational needs not covered by the core components and primarily focus on external operations
    Extended ERP Component
  3. Takes information entered into a given system and sends it automatically to all downstream systems and processes
    Forward Integration
  4. Tracks employee information including payroll, benefits, compensation, and performance assessment and ensures compliance with all laws
    Human Resources ERP Component
  5. Allows separate systems to communicate directly with each other, eliminating the need for manual entry into multiple systems
  6. A current or existing system that will become the base for upgrading or integrating with a new system
    Legacy System
  7. Compiles customer information from a variety of sources and segments it for different marketing campaigns
    List Generator
  8. Several different types of software that sit between and provide connectivity for two or more software applications
  9. Supports traditional transactional processing for day-to-day front-office operations or systems that deal directly with the customers
    Operational CRM
  10. Targets sales opportunities by finding new customers or companies for future sales
    Opportunity Management CRM System
  11. Discovers optimal sales channels by selecting the right partners and identifying mutual customers
    Partner Relationship Management (PRM)
  12. Handles production planning and execution tasks such as demand forecasting, production scheduling, job cost accounting, and quality control
    Production and Materials Management ERP Component
Card Set
INFO 210
CH 8 Part 3