OLS 252 Chptr 20

Change agents

people who drive change
Lewin's Change Model

Unfreeze. Movement and Transistion. Refreezing.
driving forces for change

technology, nature of the workforce, international effects, mergers, economic shocks.
why people don't like change.

disrupts their habits and threatens their security
why many organizations find it difficult to change

organizations have group inertia
how to get people and organizations to change

education, participation, support, economic incentives, increase communicaitons, negotiation, coercion.

Author

purdueaaron

18025

Card Set

OLS 252 Chptr 20

Description

Final Review Flashcards

Updated

2010-05-06T01:35:13Z

Show Answers