COMM Ch 6, 7

• we need others to agree with us or do things for us. 
• pre-giving, liking, promising, threat, guilt, esteem, and debt.

your ability to have power over others because you have more knowledge and skills on the subject

most important source of power because it's based on loyalty

• you are the best or only source of rewards.
• a teacher might give a student rewards for good grades.

based on possible negative outcomes that are used as weapons

• the leader has power because they are in a higher position than you.
• your boss at work

• initiation
• experimenting
• intensifying
• integrating
• bonding

if the rewards of the relationship exceed the costs, than the relationship will continue. 

when one person in the relationship tries to define reality for the other person

• differentiating - both parties begin to assert independence
• circumscribing - diminishment of communication
• stagnating - they avoid discussing the relationship
• avoiding
• terminating

• dissects events/concepts into pieces that can be backed up by facts
• European/US way of thinking

• doesn't dissect events or concepts
• fables and storytelling
• south america

• don't try to give advice right away
• listen to what they have to say
• only offer help if you will actually follow through

• 1. goals to be pursued
• 2. allocation of resources - time, money
• 3. decisions to be made
• 4. behaviors that are considered inappropriate

• 1. No conflict
• 2. latent conflict
• 3. problems to solve
• 4. dispute
• 5. help
• 6. fight or flight
• 7. intractability

• conflict avoidance
• conflict accomodation
• conflict compromise
• conflict competition
• conflict integration

the act of bargaining to reach an agreement

• when a third party handles the conflict. 
• doesn't involve a judge or jury
• both parties agree beforehand that they will agree to the conclusion

• involves presenting evidence to a judge
• handled by lawyers

when a neutral person facilitates communication between the two parties