1. 1.Lack of eye contact is associated with all of the following EXCEPT
    b. self-actualization
  2. 2.Sonographer reports should contain all of the following EXCEPT
    d. tissue diagnoses
  3. 3.Patients who are hearing impaired may
    • a.avoid social situations
    • b.control conversations
    • c.become suspicious
    • d.interrupt others while speaking
    • e.all of the above
    • ANS: E
  4. 4.Which basic human need is the most essential?
  5. 5.To effectively communicate, you should do all of the following EXCEPT
    c.use terms that have more than one meaning
  6. 6.When patients have a speech problem, you should
    • a.ask the sonographer to write out all messages
    • b.ask the sonographer to repeat or rephrase
    • c.speak louder and slower
    • d.pretend to understand to avoid embarrassing them
    • e.all of the above
    • ANS: B
  7. 7.Which of the following descriptions of body language is (are) incorrect?
    c. maintaining silence
  8. 8. Which statement will encourage communication?
    b. Why are you crying?
  9. 9. To communicate with a depressed patient, you should
    b. remain silent when the patient is quiet
  10. 10. To facilitate communication, it may be helpful to employ (a)
    c. communication triad
  11. 11. The highest level of Maslow’s hierarchy of needs pyramid is called
    c. self-actualization
  12. 12. What is the proper way to communicate with non-English speaking patients?
    • a. through an interpreter
    • b. through an English-speaking family member
    • c. by writing the information on a piece of paper
    • d. by slowly enunciating the instructions
    • e. a and b
    • ANS: E
  13. 13. Which of the following stages of dying describes the realization that there will NOT be enough time to do everything that had been planned?
    b. acceptance
  14. 14. All of the following are examples of non-verbal communication EXCEPT
    d. inquiring when they last ate solid food
  15. 15. Why is it important to make eye contact with patients when they are describing their pain?
    b. to make the patient feel that what he or she is saying is important
  16. 16. The primary means of communicating with a hearing-impaired patient is through
    e. writing
  17. 17. It is important to treat geriatric patients as mature adults because it
    • a. preserves their self-image
    • b. increases their cooperation
    • c. eliminates anxiety
    • d. diverts their attention from their problem
    • e. a and b
    • ANS: E

    • 18. What is the proper way for a sonographer to interact with a patient who is in denial about his or her serious health problem?
    • b. explain the procedure to avoid patient fear or suspicion
  18. 19. Which of the following patient-sonographer interactions is UNTRUE?
    d. Reassurance and encouragement are extremely helpful to patients suffering from depression.
  19. 20. Checking a patient’s statements or any patient cues you have observed is called
    a. clarifying
  20. 21. A communication triad is contraindicated in employer/employee situations if
    • a. it would breach confidentiality
    • b. employee anxiety level is too high
    • c. it enhances manipulation
    • d. a and b
    • e. b and c
    • ANS: D
  21. 22. Which of the following statements about the stage of acceptance is UNTRUE?
    a. It can be a joyful stage.
  22. 23. Which of the following statements concerning the nondiagnostic use of ultrasound is INCORRECT?
    c. The Federal Drug Administration is not empowered to confiscate ultrasound equipment.
  23. 24. Depending on department policies and procedures, a sonographer’s report should be
    b. limited to measurements and observations on the ultrasonic reflection characteristics of the patient’s study
  24. 25. The use of reality orientation is a technique indicated in dealing with
    c. confused patients
  25. 26. Telling patients they should not feel angry or afraid is an example of
    d. judgmental responses
  26. 27. According to Maslow, the highest of the secondary needs is
    a. self-actualization
  27. 28. Communicating professionally and effectively with coworkers requires all of the following EXCEPT
    c. keeping a low profile at departmental meetings
  28. 29. Mrs. Penelope Bailey is your 89-year-old patient, scheduled for a pelvic ultrasound exam. She appears to be a little confused. To get her to respond appropriately to you, you should address her as
    b. Mrs. Bailey
  29. 30. You are presented with a stressful situation in which two coworkers are arguing in front of a patient. You decide that the most professional way to handle things is to
    • a. lower your voice and speak to them slowly and clearly
    • b. be nonjudgmental both verbally and nonverbally
    • c. assure yourself that they understand you by asking a question and requesting an answer
    • d. not allow these individuals’ anger to goad you into similar behavior
    • e. all of the above
    • ANS: E
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