Management 1

• planning
• budgeting
• organizing
• staffing
• controlling
• problem solving

• create vision
• create strategy
• communicating
• setting direction
• motivation action
• alligning people 

making systems of people and technology run efficiently and effectively day after day

strive for order and stability, tactical approach, concerned with operational details, a career 

create systems that managers can use and transform those systems to grow and evolve 

strive for change, strategic approach, concerned with mission and vision, a calling 

nature- certain personalities born with that do not change over time

nurture- abilities and behaviors and skills gathered over time

situational- good or bad leader is dependent on the situation 

• authoritarian leader
• participative leader
• delegative leader 

clear expectations as to what needs to be done, when it needs to be done, and how it needs to be done

make decisions without input from others

• little time for group decisions
• new or untrained staff
• leader is most knowledgable
• staff do not respond well to other styles

• low morale
• high staff turnover
• staff expects their opinions to be heard

• offer guidance to the team 
• allow input from the group
• encourage group participation but the ultimate decision is retained by the leader

• to increase morale or motivate group
• encourage creativity 
• staff is highly skilled and experienced

• time is limited
• more cost effective to leave decisions to manager
• cannot afford mistakes
• leader feels threatened 

• offer little to no guidance to group members
• leave the decision up to the group

• staff is qualified and highly trained
• staff should have prode in their work

• can lead to a lack of motivation
• staff feels insecure 
• manager cannot provide feedback 

• pursue their purpose with passion
• practice solid values
• leading with their heart and head
• establishing relationships 
• demonstrating self dicipline 

leading with emotional intelligence 

• self awareness= accurately perceive own emotions
• self management= managing emotion reactions to situations
• social awareness= accurately pick up on others emotions
• relationship management= use awareness of emotions to manage interactions  

leave the organization worse thatn when it started, abuse power

• lack concern for subordinants
• personality technique has a negative impact
• leader is motivated by self interest 

power= influence potential

• legitimate power
• reward power
• coercive power
• referent power
• expert power 

person may make demands and expect obedience from others due to a title 

people with titles may provide compensation or rewards for employees

people with titles pay punish for non compliance 

power is based on percieved worthiness

power is based on a persons skills and knowledge