1. What does the term ‘Management by Objectives’ mean?
    • Each incident needs one set of objectives for which an IAP is then developed.
    • Objectives are determined by the IC & IMT and communicated to everyone involved to ensure common understanding of the direction to be taken during the operation.
  2. What does the term ‘Functional Management’ mean?
    • AIIMS utilises four functions of control, planning, operations & logistics which make up the IMT, to manage an incident.
    • In AIIMS the Safety aspect is not separate but MFS place a high significance on Safety and include it as a separate functional area.
  3. What does the term ‘Span of Control’ mean?
    • This concept relates to the number of groups or individuals that can be successfully supervised by one person.
    • No more than five individuals or groups can be managed safely by one person.
  4. List 9 activities/reports that may need to be undertaken on return to station from an incident?
    • Post Incident Operational Analysis.
    • AIRS report.
    • Accident & Near Miss report.
    • SP129 Critical Incident Report Pro Forma.
    • SP124 Equipment Left at Incidents.
    • M32 Appliance Equipment Check report.
    • BA Maintenance.
    • Make Up and Replenishment activities.
    • Debriefing.
  5. What four roles are there within any team?
    • Leader.
    • Doer.
    • Thinker.
    • Carer.
  6. What 5 key behaviours must the leader of a team have?
    • Bringing in team members by inviting comments and ideas.
    • Clarifying teams objectives.
    • Raising issues and problems the team ought to face and tackle.
    • Steering conversations through to consensus decisions.
    • Where a consensus cannot be reached, lead from the front and decide what needs to be done.
  7. What are 3 styles of leadership?
    • Authoritarian.
    • Democratic.
    • Laissez-faire.
  8. What are 5 styles of conflict management?
    • Competing.
    • Avoiding.
    • Collaborating.
    • Accommodating.
    • Compromising.
  9. What are 4 steps to resolving conflict?
    • Initiate open & honest discussion.
    • Clearly state your point of view.
    • Listen to other points of view.
    • Together, solve the real problem.
  10. What are the steps in the systematic approach to RCR incidents?
    • Hazard Management.
    • Stabilisation.
    • Primary Entry.
    • Create Openings.
    • Packaging casualties prior to extrication.
    • Extrication of persons trapped in vehicles.
    • Scene clean up.
    • Make up of equipment.
    • De-brief of personnel.
  11. What is the minimum recommended distance for warning devices at a RCR?
    • 1.5 times the posted speed limit in metres.
    • i.e 90m for a 60km/h zone.
  12. What are the different zones at a RCR?
    • Inner Circle Search.
    • Outer Circle Search.
    • Action Circle.
    • Tool Staging Area.
  13. Which battery terminal should be disconnected first at an RCR?
    Earth terminal which is usually the negative.
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