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What are the 10 generic abilities?
- 1-Commitment to learning
- 2-Interpersonal skills
- 3-Communication skills
- 4-Effective use of time and resources
- 5-Use of constructive feedback
- 6-Problem-solving
- 7-Professionalism
- 8-Responsibility
- 9-Critical thinking
- 10-Stress management
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What are the seven core values of professionalism?
- Accountability
- Altruism
- Compassion/Caring
- Excellence
- Integrity
- Professional Duty
- Social Responsibility
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What information is protected under HIPPA?
- Past, present, or future medical condition or healthcare payment of an individual
- Information created or received by a healthcare provider, health plan, employer life insurer, school, or university
- Antyhing that could identify, or be used in finding the identity of, an individual
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What can be used to identify an individual? (12 examples)
- 1Name
- 2Birthdate
- 3SSN
- 4Driver's licence
- 5Phone/fax/cell#
- 6zip code
- 7photograph
- 8E-mail address
- 9licence plate #
- 10Health insurance
- 11Medical record #
- 12Financial acct. #
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Under HIPPA, when is releasing PHI acceptable?
- Purposes of treatment
- Obtaining payment
- Business operations
- With patient authorization
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What penalties might a HCP receive for violating HIPPA?
- l. Corrective Action and possible discharge from employment
- 2. Civil penalties of up to $25,000 per person
- 3. Criminal penalties of up to $250,000 and/or 10 years in prison
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What does "CARE" stand for?
- Courtesy
- Attitude (that is positive)
- Respect
- Enthusiasm
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What are some things that can be done if compramise is not working?
- Seek the assistance of your supervisor
- Conference among those that are disagreeing
- Make sure all of the facts are known
- Make a list of pros and cons
- Try the compramise again
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What are Erin's four truths to compromise?
- 1) Do not allow hostility and negative feelings to beome so distracting that they interfere with patient care
- 2) When in a stressful situation, keep your cool! Outward demonstraction of frustration, anxiety, or dislike of an individual is not going to help the situation.
- 3) Never argue in front of a patient or within hearing range of a patient
- 4) The more you do for others, the more it will be noticed, and eventually done back for you.
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Why does conflict occur?
- Different personality types
- Different theory of practice
- Different goals in mind
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