bus 315 ch 3

  1. Esprit de Corps across the organization buildsculture and efficiency.
  2. Frederick Taylor formalized the principles ofmanagement in his 1911 book.
  3. Fayol, Taylor and the Gilbreths presumed thatmanagers were not overseeing manual labor tasks.
  4. As we moved from a manufacturing society to aservice-based one, the kind of analysis to devise efficient motion and toolsbecame more relevant.
  5. Tom Peters and Robert Waterman wrote aninternational bestseller and ushered a business revolution by changing the waymanagers viewed their relationships with vendors and customers.
  6. According to Peters and Waterman, productivitythrough people means treating rank-and-file employees as a source of productivity
  7. Hierarchy in an organization is necessary for:
    Unity of command
  8. According to Fayol, orderliness refers to:
    Environment, materials and policies
  9. Tom Peters referred to “master paradox” as:
    Developing a level of comfort with complexityand ambiguity
  10. Many companies that are not virtual use theprinciples of a virtual organization as:
    A way to develop new projects
  11. One-on-one communication in a virtualorganization is preferable because it keeps everyone up to speed and promoteslearning across the organization.
  12. How did Netflix use social networking principlesto improve efficiency?
    Netflix improved algorithms that match movielovers to titles they enjoy
  13. The company that relies on computer andtelecommunications technologies instead of physical presence for communicationbetween employees is a:
    Virtual organization
  14. Executives across the world believe thatbusiness has a responsibility to address issues like environmental concernsonly so far as the law requires
  15. The field of transportation and shipping has nowrequired employees to know science and math
  16. Organizations and social movements alike areusing wikis to help people find others with the skills and talents to solvepressing problems
  17. In some countries, it is considered rude to say“no”.
  18. In countries like Russia and Greece, family andbackground count for more than performance does
  19. What kind of expertise do supply chain mastersneed at Intel?
    Statistics, risk management and modeling
  20. Working with people from different countries canbe a challenge because of:
    Language issues and different cultural norms
  21. The GLOBE project describes a project thatincludes all EXCEPT:
    Proposed and validated a theory of relationshipbetween culture and government
  22. Countries where uncertainty avoidance is highare Brazil and Switzerland.
  23. In highly assertive countries, competitionbetween individuals and groups is discouraged
  24. Countries with low institutional collectivismemphasize individual achievement and rewards
  25. People in societies where uncertainty avoidanceis high want:
    Want strict rules, laws and policies
  26. People, in societies where assertiveness is low
    Prefer harmony in relationships
  27. People in high-power distance societies expect
    Unequal power distribution and greater stratification
  28. In countries with low institutional collectivism
    Emphasize individual achievement
  29. Company structures which are hierarchical anddecisions are made only by top managers represent
    High on power distance dimensions
  30. People who behave unethically have a characterflaw.
  31. Ethics implies deciding on a course of actionwhen clear decision rules are available
Card Set
bus 315 ch 3
bus 315 ch 3