-
standard letter
8½ X 11 inches
-
executive , business, monarch letter
8½ X 10½
-
-
never use the letters ___ and ___ in a e-mail
r and u
-
standard side margins are
1 to 1½
-
spacing business letters
are always single spaced
-
type ___ from the top
1 inch
-
closing a letter includes
- complimentary closing
- the typed signature
- reference initials
-
postscripts
express an after thought
-
7 items must be recorded when a phone message is taken
- name of person to whom the call is directed
- name of the person calling
- callers daytime number
- reason for the call
- action to be taken
- date and time
- initial of person taking the call
-
all fax should have a
- cover sheet
- state confidential
-
personal opended
write opened in error on the outside and initial
-
requires attention
mail that the physican can not open be he is way and the medical assistant can open it
-
for approval
mail the medical assistant can compose but requires a physician's approval
-
the postal service provides three special set of abbreviations
- 1. state names
- 2. long names of cities, towns, and places
- 3. names of streets and roads and general terms such as University or institute
-
east and west are called
directionals
-
money orders highest amount
1,000
-
mail merge
feature in microsoft word useful way to create a group of documents that are similar in text but have unique identifying features.
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