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using "teaching moments" by
keeping information relevant to the patient , communicating clearly, being aware of learning factors, and being flexible with the teaching plan
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appropriate patient education reflects the patient
bill of rights emphasis on confidentiality and informed consent
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emotional effect of the disease
Is the patient in shock and denial?
how will his emotional reaction to the diagnosis affect his response to patient education efforts?
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social impact
how will his family and employer respond to the demands of the diagnosis?
does he have a support system that will assist him in making healthy lifestyle choices?
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intellectual impact
is he able to understand the complexities of the disease and treatment recommendations?
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economic impact
can he afford the treatment
does he have health insurance to cover the cost or will he need assistance in paying for ongoing diagnostic and treatment recommendations?
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spiritual impact
what is his spiritual response to his diagnosis
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when considering the impact of a patient diagnosis the medical assistant should keep in mind these factors
emotional effect of the disease
social impact
intellectual impact
economic impact
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perceived susceptibility
definition: patient's opinion on the chances of getting a disorder
supply information on the risk level
individual risk is based on health habits and family history
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perceived severity
patient's opinion on the seriousness of the condition and its health risks
outiline the potential complications of the disease
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perceived benefits
patient's belief in the value of altering lifestyle factors and complying with treatment
emphasize the positive results that can occur if the patient complies with healthcare recommedndations
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perceived barriers
patient's opinion on the financial and psychological costs of compliance
indentify patient barriers and work to reduce them through patient education, family outreach, and use of community resources
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cues to action
methods developed to activate patient compliance
one on one education interventions, detailed handouts, family involvement in eduation efforts
follow up at subsequent office visits
referral to community resources
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self-efficacy
patient has the confidence to take action to achieve a healthier state
ongoing education and support
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five stages of greif are
denial and isolation
anger
bargaining
depression
acceptance
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denial and isolation
the patient denies the existence of the disease
unwilling to accept the reality of the situation
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anger
the patient may be very angry and hostile when forced to discuss the condition
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bargaining
the patient tries to bargain for privileges or time
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depression
the patient grieve the loss of health
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acceptance
the patient finally gets to the point where he or she accepts the diagnosis and is ready to make the best of it
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summary of the patient teaching plan
. perform an assessment
. determine the patient's immediate and long-term needs
. maintain an adequate pace while teaching (not to fast)
. repeatedly ask for patient feedback to confirm understanding
. summarize the material learned or skill mastered at the end of each teaching interaction
. outline a plan for the next meeting
. evaluate the teaching plan
. document the teaching intervention
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it helps to ___ , ___ ,_____ the material to make sure the patient understands the process
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material should be written in lay language at a ____ to ____ grade level to promote general patient understanding
sixth to eight
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an excellent comprehensive internet site operated by the U.S national library of medicine and the national institutes of the health is
mediline Plus. gov
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barrier to patient learning
- individual learning style
- age and developmental level
- use of defense mechanisms
- language
- motivation to learn
- physical limitations or disabilities
- background
- pain
- time
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guidelines for patient education that can affect the patient's overall wellness
- family and education
- ownership of the education process
- promoting safe use of medications and treatment
- encouraging healthy behaviors
- providing information on how to access community resources
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