HRCI PHR Set 2

Procedural document designed to assist employers in complying with federal regulations prohibiting discrimination.

As related to international labor relations, a practice in which employees have a role in the management of a company that includes worker representatives with voting rights on the corporate board of directors.

Stated amount out of pocket the insured can pay for medical costs in a 12-month period before copayments end.

Factors that initiate, direct, and sustain human behavior over time.

Process to measure the effectiveness and efficiency of HR programs and positions.

Type of interviewer bias in which interviewer allows one strong point in candidate's favor to overshadow all other information.

Employees a United States company hires abroad for jobs in their own country.

Violation of an OSHA standard that is a repeat of a violation found under a previous inspection.

Group of employees a union wants to represent.

Career development programs that identify meaningful career paths for professional and technical people whose preferences may be outside traditional management roles.

Vertical bar graph on which bar height reflects frequency or impact of causes.

System of overlapping short- and long-term incentives to make it less likely that key employees will leave a company.

List of job titles ranked from lowest- to highest-paid within an organizational unit.

Act that regulates employee overtime status, overtime pay, child labor, minimum wage, record keeping, and other administrative concerns.

Act that prohibits discrimination against a qualified individual with a disability because of the disability of such individual.

Situation where an employee's pay is below the minimum of the range.

Audit of health-care use and charges to identify which benefits are used and to make certain that care is necessary and costs are in line.

Prohibits American companies from making corrupt payments to foreign officials for the purpose of obtaining or keeping business.

Act that provides employees with up to 12 weeks of unpaid leave to care for family members or because of a serious health condition of the employee.

Amount of owners' or shareholders' portion of a business.

Average of data that takes other factors such as the number of incumbents into account.

Combined knowledge, skills, and experience of a company's employees.

Measurement approach that provides an overall picture of an organization's performance as measured against goals in finance, customers, internal business processes, and learning and growth.

People who are covered under a federal or state discrimination law; groups protected by EEO designations include women, African-Americans, Hispanics, Native Americans, Asian-Americans, people age 40 or older, the disabled, veterans, and religious groups.

Type of Section 125 plan that allows employees to use pretax dollars to pay for out-of-pocket health and dependent-care expenses.

Design of formal systems in an organization that ensure the effective and efficient use of human talent to accomplish organizational goals.

Practice in which employers identify conspicuous imbalances in their workforce and take positive steps to correct underrepresentation of protected classes.

Supreme Court ruling that persons with contagious diseases could be covered by the Rehabilitation Act of 1973.

Process of maintaining or improving employee job performance through the use of performance assessment tools, coaching, and counseling as well as providing continuous feedback.

Court ruling that distinguished between supervisor harassment that results in tangible employment action and supervisor harassment that does not.

Objectives or targets in an affirmative action plan that are set when the percentage of minorities or women in a job group is less than reasonably expected given their availability.

Contracts that force employees to agree not to join a union or participate in any union activity as a condition of employment.

Act that extended prevailing wage rate and benefit requirements to employers providing services under federal government contracts.

Court ruling dealing with reverse discrimination charges; upheld that Title VII allows for voluntary, private, race-conscious programs aimed at eliminating racial imbalance in traditionally segregated job categories.

Situation in which lawful picketing of a primary employer also affects a secondary employer that occupies common premises; employers may establish separate or reserved gates, one for the struck employer and the other for all other employers.

Value that occurs most frequently in a set of data.

Plans that allow employees of certain tax-exempt organizations to contribute pretax dollars toward retirement savings.

Payroll deductions such as tax levies and court-ordered child support that an employee must pay.

Situation in which building occupants experience acute health and comfort effects that can be attributed directly to airborne building contaminants.

Employees who are excluded from FLSA overtime pay requirements.

Fixed hiring and promotion rates based on race, gender, or other protected-class standards that must be met.

Act that extended collective bargaining rights to federal employees.

Method of nonbinding dispute resolution involving a third party who tries to help disputing parties reach a mutually agreeable decision; also known as mediation.

Process of managing the way people leave an organization.

Incident without adequate controls applied.

Spells out qualifications necessary for an incumbent to be able to perform a job.

Contract stipulation in which both parties waive the right to demand bargaining on any matter not dealt with in the contract, whether or not that matter was contemplated when the contract was negotiated or signed.

Those collective bargaining items that are unlawful by statute; also known as external subjects.

Court ruling that endorsed using gender as one factor in an employment decision if underrepresentation is shown and if the affirmative action plan is not a quota system.

Type of interview in which interviewer poses specific questions to a candidate and keeps control.

Product boycotts involving such activities as distributing handbills, carrying placards, and urging customers to refuse to purchase products from a particular retail or wholesale business.

Increases the depth of a job by adding responsibility for planning, organizing, controlling, and evaluation.

Summary of Work-Related Injuries and Illnesses; shows the totals of work-related injuries and illnesses for the year in each category.

Summary of Work-Related Injuries and Illnesses; shows the totals of work-related injuries and illnesses for the year in each category.

Case in which Supreme Court ruled that a person may not have a disability if the individual's condition is controlled or corrected by medication or mitigating measures.

Situation where an individual's performance is the basis for either the amount or timing of pay increases; also called performance-based pay.

Act that made changes to improve health-care coverage portability and accessibility and provide medical record privacy and security.

Diagram of the steps involved in a process.

Process by which an organization's needs are identified in order to help the organization accomplish its objectives; also called needs analysis.

Clause that states that union membership is a condition of hiring; is illegal (except in the construction industry).

Organizational structure that combines departmentalization by division and function to gain the benefits of both.

Forecasting technique that progressively collects information from a group without physically assembling the contributors.

Use of statistics to determine whether relationships exist between two variables.

Ratios that can help quantify recruitment efforts.

Act that prohibits discrimination based on physical or mental disabilities.

Measure that indicates how much scores in a set of data are spread out around a mean or average.

Mandatory benefit program set up as part of the Social Security Act designed to provide employees with some income when they lose their jobs through no fault of their own.

Unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature.

OSHA standard that requires space-entry restrictions, rescue procedures, and a written safe-entry program to address concerns over adequate oxygen content in the air, toxic substance exposure, and physical exposures for workers in confined spaces.

To an operations department, the ability to yield output.

Processes and activities used to formulate HR objectives, practices, and policies.

Systems management philosophy that states that every organization is hindered by constraints that come from its internal policies.

Act that defines the right or privilege of an author or proprietor to exclude others from printing or otherwise duplicating, distributing, or vending copies of his or her literary, artistic, and other creative expressions.

Questions that can usually be answered with yes or no.

Act that prohibits discrimination or segregation based on race, color, national origin, religion, and gender in all terms and conditions of employment.

Gives its owner the right to exclude others from making, using, or selling anything that embodies or uses an invention.

Intentional deception relied upon and resulting in injury to another person.

Act that added Sections 125 and 401(k) to the Tax Code.

Short-term alliance between independent organizations in a potentially long-term relationship to design, produce, and distribute a product.

Individual, usually a primary-care physician, who is given control of patient access to specialists and services in a managed care organization.

Extent to which a selection device measures the theoretical construct or trait (e.g., intelligence or mechanical comprehension).

Describe situations where employees' pay is above the range maximum.

Formed by an insurance company, an employer, or a group of employers who negotiate discounted fees with networks of health-care providers; in return, the employers guarantee a certain volume of patients.