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Accounts payable
Describe what is important to an organization, dictate employee behavior, and create the organization’s culture.
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Accounts receivable
Ability of an instrument to measure what it is intended to measure.
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Amendment
Modification of the Constitution or a law; may be either formal (written) or informal (unwritten).
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Action plans
Detailed steps a unit, department, or team will take in order to achieve short-term objectives.
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Job competencies
Knowledge, skills, and abilities (KSAs) and other personal characteristics that work together to produce outstanding performance in a given area of responsibility.
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Principled negotiation
Type of contract negotiation based on four premises: 1) separate the people from the problem, 2) focus on interests, not positions, 3) invent options for mutual gain, and 4) insist on objective criteria
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Negligent retention
Retention of employees who engage in misconduct both during and after working hours.
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Performance-sharing plans
Organization-wide incentive plans in which funds are made available for incentive awards based on predetermined criteria and standards.
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Organizational display
Part of an affirmative action plan that provides a graphical presentation of the organizational units, including their interrelationships.
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