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Layman’s terms
a phrase which meansspeaking in non- medical terms
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Verbal communication
the use of words tocommunicate
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Non verbal communication
– using body language and gestures to communicate
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Body language
the use of body movements, expressions and gestures to communicate without words
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Demeanor-
the way a person looks, behaves, and conducts themselves
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Open ended question
a questioning technique which requires the patient to elaborate
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Closed ended question
– a questioning technique which requires a “yes” or “no” answer
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Communication Barrier
–refers to anything that inhibits the communication between two people
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Enunciate
– to pronounce words and syllables slowly and clearly
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Culture
– a group of people who share a way of life and beliefs
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Stereotyping
- holding an opinion of all members of a particular culture, race, religion, or age group based on negative characterizations
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Discrimination
- the act of not treating a patient fairly or respectfully because of his or her cultural, social or personal values and beliefs
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Bias
- an individual’s personal values or opinions.
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Maslow’s Hierarchy of needs
- refers to 5 basic needs which are believed to be essential to all humans
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Motor function
– a physical skill which requires time and practice to perfect (walking, crawling, running)
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Visual motor
- is the coordinated control of eye movement with hand movement (hand-eye coordination)
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Psychomotor
– physical functions which are enhanced by mental skills
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Psychosocial
– involves the mental and emotional aspects of social relationships
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Compliance
– is a medical term which refers to the degree to which a patient correctly follows medical advice.
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Non compliance
– refusing to follow prescribed orders
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Denial
- refusing to acknowledge an unpleasant fact of life in order to delay facing it
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Anger
- a strong feeling of displeasure often brought on by a wrong doing, or offense by someone or something else
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Bargaining
– attempting to make deals with someone or a “higher being” to stop or change the loss. Bargaining may include begging, wishing and praying for someone to come back.
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Depression/grief
- is a great sadness caused by a loss
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Acceptance
- occurs once the person realizes they cannot protest or change the event, but instead learn to live with it.
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Therapeutic
- something that is beneficial to the patient
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Assessment
- gather information about the patient’s health care needs and abilities
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Planning
- learning goals and objectives that are established with input from the patient are most meaningful
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Implementation
– the process used to perform the actual teaching
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Evaluation
– the process that indicates how well patients are adapting or applying new information to their lives
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Documentation
– the process of accurately writing down information which takes place
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Active listening
- being “in the moment”and paying close attention to what is being said
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Tact
- a sense of what to say or do to be appropriate and tasteful and avoiding being offense; skill in dealing with difficult or delicate situations
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Discretion
- the ability to make proper or responsible decisions
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Prejudice
- extremely negative feelings, opinions, or attitudes, regarding a certain race, religion or group
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Kinesics
– facial expression, gesture or eye movement
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Proxemics
– refers to an individual’s personal space or “bubble”
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Paralanguage
- refers to a type of non-verbal communication used to modify meaning and convey emotion
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Dysphasia
- is a speech disorder in which there is impairment of speech and of comprehension of speech
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Courtesy
- sensitivity to needs and feelings of others
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Diplomacy
- handling people with tact and genuine concern
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Defense mechanisms
- are unconscious psychological strategies used to cope with reality and to maintain self image
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Fat soluble vitamins
– vitamins which are capable of being stored by the body for a later use
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Water soluble vitamins
– vitamins which cannot be stored by the body and need to be replenished daily
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Electrolytes
- essential minerals which are necessary for hydration and muscle function
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Scurvy
- a disease which is caused by a lack of Vitamin C
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Ricketts
- a disease which is caused by a lack of Vitamin D and Calcium
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Osteoporosis
- the thinning of bone tissue and loss of bone density over time
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Goiter
- abnormal enlargement of the thyroid gland due to an iodine deficiency
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Trans fatty acids
- found in fast food, packaged meals, oily snacks, frozen and microwave meals
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