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OEM offerings or components
Products, or parts, sold by one manufacturer to another that get built into a final product without further modification.
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benefit
The degree to which a feature satisfies a buyer’s need or desire.
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brand
A name, picture, design, or symbol, or combination of those elements, used by a seller to differentiate its offerings from competitors’.
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brand extension
The process of utilizing an existing brand name or brand mark for a new product category.
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brand manager
A person responsible for all business decisions regarding offerings within one brand. A brand manager is often charged with running his or her brand as if it is its own separate business.
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brand mark
A symbol or logo used to identify a brand.
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brand name
The spoken part of an identity used to describe of a brand.
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branding
A set of activities designed to create a brand and position it in the minds of consumers.
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cannibalization
When a new product takes sales away from the same company’s existing products.
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capital equipment offering
Tangible equipment business purchases that are depreciated.
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category manager
Someone responsible for managing a broad group of products that may belong to multiple manufacturers.
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convenience offering
Low-priced, frequently purchased products and services that require little shopping effort.
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facilitating offerings
Offerings that support an organization’s ability to do business but do not go into the final product.
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feature
A characteristic of an offering.
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impulse offering
An offering that is purchased on impulse, without prior planning.
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line breadth
The number of different, or distinct, product lines offered by a company.
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line depth
The number of variations in a single product line.
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line extension
A new idea or offering that occurs when a company comes out with another model (related product or service) based on the same platform and brand as one of its other products.
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maintenance, repair, and operations (MRO)
Offerings used to maintain, repair, and operate the physical assets of an organization.
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manufactured material
A material that has been processed into a finished good but is not a stand-alone product; it still has to be incorporated into something else to be usable.
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market manager
Someone responsible for managing efforts within a particular market, such as a geographic market or another grouping of customers into a market (e.g., a single industry or size).
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offering
The entire bundle of a tangible good, intangible service, and price that composes what a company offers to customers.
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original equipment manufacturer (OEM)
A company that assembles and manufactures a product into its final form.
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price
The amount exchanged by the buyer to receive the value offered by the product or service.
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primary packaging
Packaging designed to hold a single retail unit of a product.
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product
A tangible good that can be bought, sold, and owned.
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product line
A group of offerings that serve similar needs and are sold under the same name.
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product manager
Someone with business responsibility for a particular product or product line. Like brand managers, product managers must make decisions, such as which offerings to include, advertising selection, and others.
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product mix
The entire assortment of products that a firm offers.
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product-oriented
An approach to business that centers on capturing business by focusing on creating and manufacturing better products at lower prices.
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raw materials offering
Raw material products firms offer other firms so they can make a product or provide a service. These offerings are processed only to the point required for economic handling and distribution.
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secondary packaging
Packaging designed to hold a single wholesale unit of a product.
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service
- An intangible component of an offering.
- shopping offeringAn offering for which the consumer will make an effort to compare various firms’ offerings and select a brand.
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specialty offering
An offering that is highly differentiated from other offerings and is designed to satisfy a similar need or want.
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technology platform
The core technology that is the basis for an offering or product.
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tertiary packaging
Packaging designed for the shipping and efficiently handling of large quantities of a product.
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total cost of ownership (TCO)
The total amount of time and money spent to acquire, use, and dispose of an offering.
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unsought offering
An offering consumers don’t typically shop for until it is needed. Examples include funeral and towing services.
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vertical market
B2B customers that compose a particular industry, such as the health care industry.
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vertical market managers
Marketing managers who oversee B2B products sold to a particular industry.
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