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documentation
documentation of treatment justifies the therapy
it is the written record of all information relevant about the client from admission to discharge
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the written record should include:
1.confirmation of the referral
2.initial evaluation results
- 3.ongoing weekly/daily progress notes which:
- -treatment goals
- -methods and modalities used
- -functional outcomes
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purpose of documentation:
1.provide a sequential and legal record of the client's status and the course of treatment
2.provide information about the client's care
3.facilitate communciation among health care practitioners involved in the client's care
4.reflect the practitioner's reasoning
5.justify the need for continuing treatment
6.provide data for use in treatment, reimbursement, education, and research
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documentation and ethics
documentation effectively communicates a client's response to therapy and educates other health care providers and fiscal intermediaries about the value of occupational therapy
unethical, incompetent or fraudulent documentation places the COTA at risk for legal repercussions and jeopardizes the credibility of the entire profession
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ethical practice: confidentiality
no privileged information, verbal or written, can be released without the client's written constent
- AOTA code of ethics:
- principle #3: occupational therapy personnel shall respect the recipient and/or their surrogate as well as the recipient's rights (autonomy, privacy, confidentiality)
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legal aspects of documentation
must know the laws that effect practice and documentation
accrediting bodies
JCAHO(joint commission on accreditation of health care organizations)
CARF(commission on accreditation of rehabilitation facilities)
CORF(comprehensive outpatient rehabilitation facilities)
medicare, medicaid, third party payers
licensure, certification, registration
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health records may examine by:
third party payers
fiscal intermediaries
utilization review boards-internal
the client has the right to know what is in the record and can ask for the information
must be provided according to facility policy
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HIPAA-health insurance portability & accountability act
law covers many topics including:
1.protection of american workers regarding health insurance
2.protection of privacy rights of individuals
law was enacted in 1996, but the privacy section did not take effect until 2003
clients mustsign a form stating they have been informed of their rights, specifically:
1.how the health information will be used
2.what will be disclosed
3.how the client can get access to this information
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HIPPA privacy notice
must be written in plain language
required topics:
1.header with specific language
2.uses and disclosures
3.separate statements for certain uses and disclosures
4.covered entity's duties
5.complaint
6.contact
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HIPPA requires:
1.copies of documentation are not left on the therapist's desks where other can see them
2.clients charts/recoreds should not be left where any identifiable information is exposed to public view
3.documentation is not left on computer screens when a therapist steps away for the desk
4.all computers should be password protected
5.OT practitioners should not discuss clients in public areas of the facility (hallways, cafeteria,elevators) where you can be overheard
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FERPA & IDEA-1997 revision
family education rights & privacy act of 1974
FERPA-identifies the confidentiality requirements of student's educational record
includes material written by school employees and contractors
covers all documents that contain the student's name, address, phone #, and other identifying information
includes:
1.IEP-individual education program(2+ age)
2.IFSP-individual family service plan (0-2 age)
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IDEA-individuals with disabilities education act
- specifically defines identifying information as:
- 1.name of the child, parent, or other family member
2.address of the child
3.social security number
4.list of characteristic or other information that would result in reasonable certainty of the identity of the child
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Legal aspects of documentation
must accurately reflect the treatment given
documentation is the only acceptable proof of the treatment/intervention
"if it wasn't written, it did not happen"
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documentation of OT services
1.initial notes
2.evaluation reports/assessment plans & notes
3.treatment/plans & goals
4.progress notes
5.treatment records
6.discharge summaries
7.consultation reports
8.special reports
9.critical incident reports & notes
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documentation guidelines
1.date all entries for accurate sequencing of the treatment
2.document missed treatment
3.document at the time of treatment so that the entry will completely and accurately reflect the treatment session
4.document sepcific facts rather than general terms
5.do not criticize another health care provider in the written record
6.avoid negative statements toward the client
7.do not change a legal record after the fact without clarifying the time and nature of the change
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mechanics of documentation
1.always use waterproof black ink
2.never use correction fluid
3.correct errors
4.draw a line through the error, write your correction, initial and date the change
5.be concise
6.use appropriate terminology
7.use only the abbreviations that are approved by your facility
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responsibility
the OTR has ultimate responsibility for all documentation
the COTA has complete responsibility for preparation of certain reports
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the OTA contributes to:
- 1.evaluation data
- -may perform certain screening and standardized assessments
- -based on service competency-perform task with same results as OTR
2.treatment plan
3.documentation of progress
4.reporting revisions in the treatment plan based on the reevaluation
5.the complete discharge summary in collabration with the OTR
6.co-signature may be required by the facilities accrediting bodies;third party payers;licenssure, certification, registration requirements
7.the COTA must be familiar with the documentation requirements of the facility, third-party payers and the state
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fundamental elements of documentation
1.patient/client's full name and case number on each page
2.date stated as month, day and year for each entry
3.identification of type of documentation and department name
4.practitioner's signature with a minimum of first name or initial, last name and professional designation
5.signature of recorder directly at the end of the note,without space left between the body of the note and the signature
6.co-signature of OTR on documenetation written by students and COTAs when required by law and/or facility
7.compliance with confidentiality standards
8.acceptable terminolgy as defined by the facility
9.facility approved abbreviations
10.errors corrected by drawing a single line through an error, (liquid correction fluid and erasures are not acceptable) and the correction initiated; or facility requirements followed
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automated documentation systems
therapy documentation software systems:
1.basic documentation
2.billing
3.administrative tracking
4.outcome data
advantages:
1.time saver
2.collating data for outcome studies
3.more advanced
4.more accurate
disadvantages
1.difficult to design a system to meet all the needs of a program
2.cost of sufficient hardware to meet facility needs
3.cost of staff training
4.need of staff to accept the system
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POMR
problem oriented medical record
format used to structure documentation
encourages an interdisciplinary model
allows for adequate documentation required for quality assurance and third-party payers
4 sections of POMR
1.data base
2.a problem list
3.treatment plan
4.SOAP or progress notes
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SOAP note
used for communicating daily or weekly information within facilities
data base includes:
physical
social
demographic information
contained in one report
from the data base a problem list is formulated and kept in front of the record
index to all problems including anticipated problems
problems are numbered and named
- treatment plan:
- -titled and numbered according to the problem list
- -dated and signed
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s-subjective
what has been said subjectively by the client or reported by significant others.(patients perception)
how he feels
his concerns
his beliefs
"the patient states....."
client's subjective comments about problems, complaints, life circumstances, goals, current performance, limitations, or other pertinent comments
with nonverbal clients-you can document nonverbal communication such as smiles, nods, and gestures
pain level-include
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O-objective
observable and measurable data derived from evaluation and treatment skills
repeatable evaluation findings
what the client does in treatment/what is done to him
data-vital signs, goni, mmt
statement of where and why the client was seen in OT
organized chronologically
objective data from tests
record the client's response to treatment but do not interpret the response
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A-assessment
the opinion, interpretation or assessment of the results of the client's functional performance and anticipated outcomes
your interpretation, your opinion
if goal is in A, then it has been accomplished
prediction for progress
therapist's understanding of the client's problems
this is where you explain what all this data means
your professional judgement and skills come into play
problem list
the summary in "A" explains to the reader the correlations between the S, O, and P
justifies your recommendations
Drs. read A
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P plan
the treatment plan,including long-term and short term goals
frequency and length of treatment
- what you plan to do to achieve your goals:
- -further treatment/new methods
- -consultation
- -modification to the previous plan
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progress notes
- may be required:
- per treatment
daily
weekly
- Many formats:
- narrative
- SOAP note
- problem-focused note
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daily note
generally brief
- reflect the:
- client response to treatment
- treatment provided
- progress noted
- revision of treatment plan and goals is not always necessary
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weekly note
more thorough
summarize the:
1.treatment provided
2.the client's response to treatment
3.progress toward goals(or lack of progress with justification)
4.goals updated and treatment plan revised
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guidelines for note writing
stylistic advice:
1.record observation, not interpretations
2.let the reader draw his own conclusion based on fact
3.avoid judgemental language good job
4.undefined periods of time frequently, seldom
5.use measurable and defined periods
6.undefined quantities some, many
7.use numerical quantities
8.qualities hostile, bored
9.replace with actual observations-describe what the client is doing
10.failure to provide an objective basis for judgement "patient likes trains" "patient stated he likes trains and will read anything on the subject"
11.give evidence to support statement
- 12.inappropriate use of clinical terminology
- -only a physician can diagnosis the patient "the patient was hallucinating" "the patient appeared to be hallucinating; she was conversing when no one was there"
- 13.avoid jargon:
- -use terms that are understood by all staff
- -if used include a brief explanation
14.omit extraneous detail
15.be brief
16.ensure your notes will be read
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rules and guidelines that apply to notes:
1.the note should be organized in a logical fashion
2.similar ideas grouped together
3.each paragraph addresses a different area
4.should flow logically from the information that precedes it
5.notes need to be written neatly
6.legible
7.typewritten or printed if necessary
8.correct grammar and spelling are mandatory
9.be as brief as possible without omitting essential information or ideas
10.notes should be precise and factual
11.objective and truthful info
12.avoid vague generalizations or interpretations
13.should be written within the deadline that apply to the facility
14.must be written by date due
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initial note
record that the OTR and COTA have received and acted on the referral for service
- includes:
- 1.source of referral
2.reason for referral
3.date the referral was received
4.plan for further contact
the COTA may be asked to write the initial note
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evaluation reports
- includes:
- 1.tests and evaluations administered and the results
2.summary and analysis of the client's assests and deficits, based on evaluation results and other objective sources. medical history, other therapists, other family members
3.recommendations for occupational therapy services-what type of service
the COTA may perform various structured evaluations
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the COTA does not:
1. compile and interpret the results of the evaluation
2.documentation of evaluation data, responsibility of OTR
3.may be shared with the COTA
4.facility specific
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treatment plans
includes:
1.LTG & STG
2.methods to be used
3.descriptions of activities & treatment procedures
4.frequency and duration of RX
5.anticipated completion date
6.projected outcome, or end result of treatment
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treatment
- 1.maintain function
- -assist to use whatever capabilities they have
- 2.rehabilitation
- -restore the abilities after the disease process has been medically treated
- -potential to change-learn new skills
- 3.prevention
- -aims to interfere before dysfunction occurs
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treatment plan-objectives
- behaviorial objective
- -an objective or goal written in clear, specific, and measurable terms
- three basic components:
- 1.behavior-outcome statement
2.condition statement
3.criterion
who, what, when, where, and the OT intervention
the objective describes the functional outcome or expected performance after treatment
how well the task must be performed in order for the goal or objective to be accomplished
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evaluate the objective(of the treatment plan):
RUMBA
- Relevant:
- -is the goal meaningful to the client and reflects his potential
- Understand
- -clearly stated in language understood by pt. and treatment team
- Measurable
- -criterion for success in quantitative terms
- Behavioral
- -utilize behaviors that can be seen and measured
- Achievable
- -what the pt. must do to accomplish the goal
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treatment-levels of assistance
- independent
- -pt. requires no assistance or cueing in any situation and is trusted in all situations 100% of the time to do the task safely
- supervision
- -caregiver is not required to provide any hands-on guarding but may need to give verbal cues for safety
- contact guard/standby
- -caregiver must provide hands-on contact guard to be within arms length for patient's safety
- minimum assistance
- -caregiver provides 25% physical and/or cueing assistance
- moderate assistance
- -caregiver assists patient with 50% of the task. assistance can be physical and/or cueing
- maximum assistance
- -caregiver assists patient with 75% of the task. assistance can be physical and/or cueing
- dependent
- -patient is unable to assist in any part of the task. caregiver performs 100% of the task for patient physically and/or cognitively
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re-evaluation report
includes:
1.tests and assessments administered and the results
2.comparative summary and analysis of previous evaluation finding
- 3.reestablishment of projected functional outcomes
- -anticipated level of performance with therapeutic intervention
- -statement of changes in previous established functional outcomes report.
4.update of intervention or treatment plan
the COTA is able to write and/or contribute to the re-evaluation. comparing performance
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discharge or discontinuation report
includes:
- 1.therapy progress
- -summary of intervention, client's responses, number of sessions
2.goal attainment
- 3.functional outcomes
- -comparison of status pre/post
- 4.home program
- -written program to be followed after discharge
5.follow-up plans
6.recommendations
7.referral(s) to other health care providers and community agencies
the COTA is able to write and/or contribute to the discharge summary/report
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