Management Chapter Eleven

The ability to influence another person.

The process of affecting the thoughts, behavior, and feelings of another person.

The right to influence another person.

The range in which attempts to influence a person will be percieved as legitimate and will be acted on without a great deal of thought.

Power that is based on position and mutual agreement, agent and target agree that the agent has the right to influence the targets.

An elusive power that is based on interpersonal attarction.

The power that exists when an agent has specialized knowledge or skills that the target needs.

Power based on an agent's ability to control rewards thata target wants.

Power that is based on an agent's ability to cause an unpleasant experience for a target.

Access to and control over important information.

Power used for personal gain.

Power used to create motivation or accomplish group goals.

Activities that other groups depend on in order to complete their tasks.

A lack of power.

The use of power and influence in organizations.

Actions not officially sanctioned by an organization that are taken to influence others in order to meet one's personal grade.

The ability to get things done through favorable interpersonal relationships outside of formally prescribed organizational mechanisms.

Sharing power within an organization.