1. Managers (ch 1)
    People who get things done through other people
  2. Organizations (ch 1)
    consciously coordinated social unit, composed of two or more people, that functions on a relatively continous basis to achieve a common goal or set of goals. 
  3. What are the three views of managing? (ch 1)
    Management functions, Management roles, Management Skills
  4. What are Managerial functions? (ch 1)
    planning, leading, organizing, and controlling
  5. What are Managerial Roles? (ch 1)
    Interpersonal roles, Informational roles, Decisional roles
  6. What are Management Skills?
    Technical skills, Human skills, conceptual skills.
  7. What is planning? (ch 1)
    Managers deciding on a goal, establishing the overall strategy of achieving the goal, and developing a plan for the activities towards those goals. 
  8. What is organizing? (ch 1)
    determining which groups perform which actions and are accountable to whom
  9. What is leading? (ch 1)
    Deals with the emotional parts of the job: motivation, direction, effective communication
  10. What is controlling? (ch 1)
    Controlling involves ensuring that organization is moving towards its stated goals, and correcting the organization if it is not moving towards that goal. 
  11. What are interpersonal roles? (ch 1)
    Roles that ceremonial or symbolic in nature, but not often not of any tangible significance to the organization. For example, 
  12. What are the types of interpersonal roles? (ch 1)
    Figurehead, Leader, Liaison
  13. What are informational roles? (ch 1)
    Managers perform this role when they collects and spreads information about the organization. This information can come from within the organization or from outside the organization.
  14. What are the types of informational roles ? (ch 1)
    Monitor role (monitoring information), dessiminator role (distributing information), and spokesperson roles (representing the organization to outsiders). 
  15. What are Decisional Roles? (ch 1)
    Managers occupy this role when they have to make decisions concerning the organization
  16. What are the types of decisional roles? (ch 1)
    entrepreneur role (finding new paths for the organization), disturbance handlers (have to fix an unforeseen problem), Resource Allocators (Allocate both human, physical, and monetary resources), negotiator (they bargain for advantage).
  17. What are technical skills? (ch 1)
    ability to apply specialized knowledge or expertise. Sometimes achieved through formal education and sometimes achieved by on the job training. 
  18. What are human skills? (ch 1)
    AKA people skills. Ability to communicate and understand effectively.
  19. What are conceptual skills? (ch 1)
    The ability to analyze and diagnose complex situations. 
  20. What are the four managerial activities? (ch 1)
    Traditional management, communication, human resource development, and networking.
  21. What is traditional management activity? (ch 1)
    decision making, planning and controlling.
  22. What is comunication managerial activity?
    exchanging routine information and processing paperwork
  23. What is human resources management? (ch 1)
    motivating, disciplining, managing conflict, staffing, and training.
  24. What is networking managerial activity? (ch 1)
    socializing, politicking, and interacting with outsiders.
  25. What is the difference between successful and effective managers?
    effective managers spend most of their on communication and human resources management, while successful managers spend  most of their time on networking and communication.
  26. Contingency variables (ch 1)
    situational factors or variables that moderate the relationship between two or more variables.
  27. Positive organizational scholarship (ch 1)
    An area of OB that concerns how organizationa develop human strength, foster versitility and resilience, and unlock potential. 
  28. What the three components on the OB model? (ch 1)
    Inputs, Processes, and Outcomes.
  29. What are inputs? (ch 1)
    the variables like personality, group structure, and organizational culture that lead to processes. 

    The surrounding circumstance that might elicit certain behaviors. 
  30. What are processes? (ch 1)
    The emotional reactions and caused by or peripherially related to those circumstances.
  31. What are outcomes? (ch 1)
    Key variables that you want to explain or predict, and that are affected by some other variables. 
Card Set
This is for USC's Marshall School of Business