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O.B. Chapter 3
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A generic term that covers a broad range of feelings including emotions and moods
A) Affect
B) Mood
C) Emotion
A) Affect
Intense feelings directed at someone or something.
A) Affect
B) Emotion
C) Mood
B) Emotions
Less intense feelings that often lack a contextual stimulus.
A) Mood
B) Emotion
C) Affect
A) Moods
True or False:
Emotions are more fleeting than moods.
True
False
True.
Bad moods can last for several hours, intense emotions come and go fairly quickly.
True or False:
Emotions are more cognitive and moods are more action oriented.
True
False
False.
Moods are more cognitive and emotions are more action oriented.
True or False:
Emotions can be neutral.
True
False
False.
Being neutral is being nonemotional.
True or False:
Positive and negative affect are moods.
True
False
True.
True or False.
For most people, negative moods are more common than positive moods.
True
False
False.
True or False.
Emotions are critical to rational thinking
True
False
True.
True or False.
most people have a built-in tendency to experience certain moods and emotions more frequently than others do
True
False
True.
What is affect intensity
how strongly people experience thier emotions.
True or False.
People tend to be in thier worst moods in the middle of the week.
True
False
False.
Beginning of the week.
True or False.
Morning people are at thier best moods in the morning and vice versa for evening people.
True
False
False.
Most people are at thier best moods at the middle of the day.
True or False:
There is a weak coorelation between mood and weather.
True
False
False.
No coorelation.
True or False:
Social Activities have little affect on negative moods.
True
False
True.
True or False:
All social activity affect mood equally.
True
False
False.
Sedentary or formal activity has less affect than informal or physical activity.
True or False
Sleep affects mood.
True
False
True.
True or False.
Exercise affects moods positively
True
False
True.
True or False
Younger people experience more extreme positive emotions than older people.
True
False
False.
True or False.
Women are more emotional than men.
True
False
False.
What is emotional labor?
Employee's expression of organizationally desired emotions when expected or appropriate.
What is emotional dissonance?
When employees have to project one emotion when feeling another.
True or False.
people who feel negative emotions are more likely to engagein deviant behavior
True
False
True
True or False.
Bad moods contribute to injury at work in many ways
True
False
True.
Author
Anonymous
ID
165686
Card Set
O.B. Chapter 3
Description
Organizational Behavior Chapter 3
Updated
2012-08-11T22:17:56Z
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