SPCH 1311

The degree to which people like or appreciate on another. As with all relational messages, affinity is usually expressed nonverbally

the degree to which we hold others in esteem

the degree of interest and attraction we feel toward and communicate to others

The social need to influence others

• Key element of intimacy: closeness
• Physical
• Intellectual sharing
• Emotion
• Shared activities

the rate at which someone discloses information with another person

a model that descibes the realtionship between self-disclosure and self-awareness

• The Johari Window: Known to Self; Not Known to Self
• The Johari Window: Everything About You
• The Johari Window: Known to Others; Not Known to Others

the process of creating meaning through symbolic interaction

when everyone is getting together well

Language with more than one dictionary definition

a message that communicates information about the subject being discussed

a vague statement that can be interpreted in more than one way

messages (usually relationships) that refer to other messages; communication abou communication

• To acquire resources "please let me get this"
• protect resources "cant lend money, im broke too"
• avoid conflict "we can do it your way"
• initiate and continue interaction "im lost, u live around here?"
• avoid interaction "oh look what time it is, i gotta go"
• present a competent image "i got it, im sure"
• increase social desirability "ive traveled places"

a model describing how intimacy can be achieved via breadth and depth of self-closure

• Cultural influence
• Dyadic
• Symmetrical
• Incremental
• Relatively scarce

the emotional tone of a relationship as it is expressed in the messages that the partners send and receive

• An expression of the sender's thoughts or feelings or both that attacks the position and dignity of the receiver
• Physical attack
• Verbal attack

Hinting at a message instead of expressing thoughts and feelings directly

• An indirect expression of aggression, delivered in a wat that allows the sender to maintain a facade of kindness
• Crazymaking
• Pseudoaccommodation
• Inappropriate joking
• Trivial tyrannizing
• Withholding information

The inability or unwillingness to express one's thoughts or feelings when necessary

• Avoidance
• Accommodation

Used in market research by sponsoring organizations to survey potential users or the public at large regarding a new peoduct or idea

• •Identify your problem
• •Date to solve
• •Describe problem and needs
• •Partner checks back
• •Solicit partner’s needs
• •Under-standing of partner’s needs
• •Negotiate a solution
• •Follow up on the solution

An approach to conflict resolution in which both parties attain at least part of what they seek through self-sacrifice

• Both parties gain at least some of what they want.
• Partial satisfaction is the best to hope for.
• Both people could probably have found a better solution.
• Bad compromises can leave long-lasting results and harm comfort and goodwill.

A communication network pattern in which group members are always together and share all information with one another

• Clearly and directly expressing needs, thoughts, feelings
• Maintains self-respect of both parties
• Both parties feel better about themselves and each other afterward
• Can be uncomfortable at first

• Neither side is satisfied with the outcome.
• Parties who may strive to be winners, may still come out losers.
• This is a common way to handle conflicts.

A culture where members focus on the welfare of the group, rather than a concern by individuals for their own success

reconciles disagreements; mediates differences; reduces tensions by giving group members a chance to explore their differences

• Can be superior to face-to-face teams
• Getting together is fast and easy
• Leveling of status differences

Individual roles played by group member that inhibit the group's effective operation

Producers of mass messages, who determine what messages will be delivered to consumers, how those messages will be constructed, and when they will be delivered

Individual goals that involve affiliation, influence, and esteem of others

A culture orientation that focuses heavily on getting the job done

• One party achieves goal at the expense of another
• Distinguishing characteristic is power
• Truly scarce resources
• If one person insists on defeating the other, fighting back may be appropriate
• When a person is clearly behaving in a wrong manner

• Resources
• Accuracy
• Commitment
• Participative decision making

offers new options when his or her own ideas are involved in a conflict; willing to admit errors so as to maintain group cohesion

a communication network pattern in which group members are always together and share all information with one another

method for including the ideas of all group members in a problem-solving session

a communication network in which a gatekeeper regulates the flow of information from all other members

the ability to influence a group owing to one's position in a group

• Authoritarian
• Democratic
• Laissez-faire

a discussion format in which participants consider a topic more or less conversationally, without formal procedural rules. May be facilitated by a moderator

Individuals goals that group members are unwilling to reveal

A group's collective striving for unanimity that discourages realistic appraisals of alternatives to its chosen decision

the group falls apart slowly

Decline in efficiency that occurs when the rate of complexity of material is too great to manage

• Consensus-all members of a group support decision
• Majority control- majority rule
• Expert opinion-someone with more knowledge than others in group
• Minority control-a few members of a group will decide matters
• Authority rule- does not require discussion in order to gain approval

• Shared or compatible goals
• Progress toward goals
• Shared norms and values
• Lack of perceived threat between members
• Interdependence of members
• Threat from outside the group
• Mutual attraction and friendship
• Shared group experiences

used to equalize participation in groups when the goal is to identify important issues or problems. Members first put ideas on cards, which are then compiled by a leader to generate a comprehensive statement of the issue or problem

The ability to influence others by virtue of the degree to which one is liked or respected

The power to influence others by the threat or imposition of unpleasant consequences

People who interact with one another via mediated channels, without meeting face-to-face

Roles group members take on in order to help solve a problem

Emtional roles concerned with maintaining smooth personal relationships among group members. also termed maintenance functions

a communication network in which information passes sequentially from one member to another