Chapter 3 Culture

shared values and beliefs that underlie a company's identity

physical manifestations of org culture

the stated values and norms that are preferred by an organization

meeting hunanity's needs without harming future generations

the values and norms that are exhibited by employees

represent the core of org culture - values that have been taken for granted and guide behavior

categorizes organzational culture

internal focus and values flexibility rather than stability and control - family type organization encouraging employee collaboration

external focus and values flexibility - creation of innovative produces and services by being adaptable, creative, and ready for change

strong external focus and values stability and control - customers and profit take precedence over employees

internal focus with mroe formalized and structured work environment- reliable internal processes, extensive measurement, control mechanisms

long term goal describing what an organization wants to become

long termplan outlining actions needed to achieve desired results

the process by which employees learn an organizaiton's values norms and required behaviors

before an individual joins an organation - involves the information people learn about different careers, occupations, professions, and organizations

involves giving recruits a realistic idea of what lies ahead by presenting both positive and negative aspects of the job

learn what the organization is really like and reconcile unmet expectaions

programs aimed at helpign meployees intergreate assimilate and transition to new jobs

requires employees to master important tasks and roles and adjust their work group's values and norms

the process of forming and maintaining intensive and lasting developmental relationships between a variety of developers and a junior person

reflects the variety of people within the network an individual uses for developmental assistance

the quality of realtionships amond the individual and those involved in his or her developmenal network

exists when employees definiteivly agree about the way things are supposed to happen within the organization and when their subsequent behaviors are consistent with those expectations