Observational Behaviour

  1. A group that interacts primarily to share information and to make decisions to help each group member perform within his or her area of responsibility.
    Work Group
  2. A group whose individual efforts result in performance that is greater than the sum of the individual inputs.
    Work Team
  3. What are the four types of teams?
    • 1. Problem-solving
    • 2. Self-managed
    • 3. Cross-functional
    • 4. Virtual
  4. Groups of 5 to 12 employees from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency, and the work environment.
    Problem-solving Team
  5. Groups of 10 to 15 people who take on responsibilities of their former supervisors.
    Self-managed Work Teams
  6. Employees from about the same hierarchical level, but from different work areas, who come together to accomplish a task.
    Cross-functional Teams
  7. Teams that use computer technology to tie together physically dispersed members in order to achieve a common goal.
    Virtual Teams
  8. Systems in which different teams need to coordinate their efforts to produce a desired outcome.
    Multiteam Systems
  9. The degree to which members of a work unit share a common demographic attribute, such as age, sex, race, educational level, or length of service in an organization, and the impact of this attribute on turnover.
    Organizational Demography
  10. A team characteristic of reflecting on and adjusting the master plan when necessary.
  11. Team members’ knowledge and beliefs about how the work gets done by the team.
    Mental Models
Card Set
Observational Behaviour
Understanding Work Teams