1. What do you use in Windows XP to create a recovery disk? a. automated system recovery(ASR) b. RDISK.EXE c. Enhanced Startup Disk(ESD) d. Emergency Recovery System(ERS)
A. Windows XP uses Automated System Recovery(ASR).
2. What is the first file used in the boot up of Windows XP? a. NTOSKRNL.EXE b. CONFIG.SYS C. AUTOEXEC.BAT D. NTLDR E. NTBOOTDD.SYS
D. The first file used in the Windows Vista (as well as 2000) boot process is NTLDR.
3. What does Safe Mode allow you to do? a. run Windows without processing AUTOEXEC.BAT and CONFIG.SYS. b.boot the system without scanning drives. c. start Windows using only basic files and drivers. d. skip loading the registry
C. Safe Mode is a good option to choose to restore files that are missing or to fix a configuration error.
4. Which of the following is an Ethernet standard implemented via a card that allows a "sleeping" machine to awaken when it recieves a wakeup signal? a. sleep timer b. WEP c. Wake on LAN d. WPA
C. Wake on LAN is an Ethernet standard implemented via a card that allows a "sleeping" machine to awaken when it receives a wakeup signal
5. What is the quickest solution to fixing a corrupted NTOSKRNL.EXE file? a. reinstall Windows b. replace the corrupted file with a new one. c. modify the BOOT.INI file to point to the backup NTOSKRNL.EXE file. d. boot from a startup disk and replace the file from the setup disks or CD.
D. The solution to a corrupted NTOSKRNL.EXE file is to boot from a startup disk and replace the file from the setup disks or CD
6. During what type of installation must a user be present to choose all options as they appear? a. attended b. existing c. bootstrap d. denote
7. In Windows Vista and XP, how do you access advanced startup options? a. by pressing the spacebar when prompted to do so b. by holding down Ctrl+Alt+Del after Windows logo displays for the first time c. By pressing Esc after the OS menu displays d. By pressing F8 during the first phase of the boot process
D. Pressing F8 during the first phase of the boot process brings up the Advanced Startup Options menu in Windows
8. Which advanced startup option in Windows 2000 would you use to be able to return to a previously functioning environment? A. Command Prompt Only B. Safe Mode C. Step-by-Step Configuration D. Debugging Mode E. Last Known Good Configuration
E. Last Known Good Configuration enables you to restore the system to a prior, functional stat if a change was made to the Registry that turned out to be problematic.
9. In Windows 2000 and XP, which of the following files is specifically responsible for enabling communication between the system hardware and the operating system? A. NTDETECT.COM b. NTOSKRNL.EXE c. NTBOOTDD.SYS D HAL.DLL e. NTLDR
D. HAL, or Hardware Abstraction Layer, is the translator between the hardware and the operating system.
10. Which of the following is a replacement for RIS? a. STIR b. UAC c. WDS D. SIR
C. Beginning with Windows Server 2003, RIS was replaced by Windows Deployment Service(WDS). This utility offers the same functionality as RIS.
11. What is the first step when installing Windows onto a system that doesnt already have a functioning operating system? a. formatting b. partitioning c. redirecting d. installing the OS
B. New disk drives or PCs with no OS need to have two critical function performed on them before they can be used; partitioning and formatting.
12. Which of the following is/are performed by formatting the hard drive? (choose all that apply) a. formatting scans the surface of the hard drive platter to find bad spots and mark the areas surround a bad spot as bad sectors. b. formatting lays down magnetic tracks in concentric circles. c. the tracks are split into pieces of 512 bytes called sectos. d. formatting creates a File Allocation Table that contains information about the location of the files.
A,B,C,D Formatting does all of the listed processes
13. After installation of the operating system, what do the newer versions of Windows require in order to curb software piracy? a. certification b. confirmation c. activation d. substantiation
C. Windows Vista and XP require the installation to be followed by a process known as product activation to curb software piracy.
14. You've successfully completed an upgrade to Windows 2000 Professional. Several days later, you add your old printer, using the driver that originally came with it. Now the printer, which has never had a problem, won't print. What do you need to do to fix the problem? a. older printers are often not compatible with Windows 2000. You may need to replace the printer b. your printer driver is out-of-date. Contact the vendor or visit its website for an updated driver. c. Uninstall, and then reinstall the printer using the original driver. d. None of the above.
B. when installing a printer, or any hardware device for that matter, you must always be sure to have an updated driver. Many device problems originate iwth out-of-date hardware drivers.
15. Which of the following methods correctly adds new hardware to a Windows 2000 system if Plug and Play does not work? Select all that apply A. exit to a command prompt and use the software tat came with the device to run the installation. b. choose start, settings, control panel, and then double click on the Add/Remove Hardware icon. c. If Plug and Play does not work, there is no way to get the hardware working in the Windows 2000 environment. d. On the Desktop, double click the My Computer icon, double click the Control Panel icon, and then double click the Add/ Remove Hardware icon
B,D Plug and Play will automatically detect new hardware and install the proper software. If it is not succesful, you can use the Add/ Remove Hardware Wizard.
16. If Plug and Play does not work with a particular device on a Windows Vista machine, what Control Panel utility can you use? a. update b. system c. Add/Remove Hardware d. Add Hardware
D. When Plug and Play does not work, the Add New Hardware applet in the Control Panel can be used in Windows Vista.
17. Which utility that comes with Windows 2000 Professional is used to create an image of an existing computer for network installation? a. Ghost b. Sysprep c. Sysimage d. RIS
B. The Sysprep utility comes with Windows 2000 Professional and is used to make an image of a computer.
18. The name of the swap file is (blank) in Windows Vista. A. SWAPFILE.SYS B. PAGEFILE.SYS C. SWAPPINGFILE.SYS D. PAGINGFILE.SYS
B. The name of the virtual memory swap file is PAGEFILE.SYS
19. If you have 256MB of RAM in a Windows 2000 machine, what is the minimum recommended size for the swap file? a. 128MB b. 256MB c. 348MB d. 512MB
C. The minimum recommended swap file size under Windows 2000 is 1.5 times the amount of physical RAM: 1.5 X 256MB = 348MB
20. Where would you configure a workstation to boot from the USB drive first and hard drive only if there is not a bootable USB device attached? a. NTLDR b. C:\WINDOWS\TEMP\1st.txt c. boot.ini d. none of the above
D. Boot order is configured in the BIOS of the workstation and not in a Windows-related file.