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MTS DOMAIN 3E
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DEFINE KNOWLEDGE MANAGEMENT
PROVIDING THE RIGHT INFO TO THE RIGHT DECISION MAKER AT THE RIGHT TIME
EXPLAIN TACIT AND EXPLICIT KNOWLEDGE
TACIT- "KNOW HOW" GAINED THROUGH EXPERIENCE, RESIDES IN THE HEADS OF PEOPLE
EXPERIENCE- KNOWLEDGE THAT IS DOCUMENTED AND CAN BE SHARED WITH OTHERS/ PUBS/ MANUALS
DEFINE A COMMUNITY OF PRACTICE AND COMMUNITY OF INTEREST
COMMUNITY OF PRACTICE- SOCIAL LEARNING THAT OCCURS AND SHARED. PEOPLE WHO HAVE COMMON GOALS INTERACT AS THEY STRIVE TOWARDS THOSE GOALS.
COMMUNITY OF INTEREST- A COMMUNITY OF PEOPLEĀ WHO SHARE A COMMON INTEREST OR PASSION
DESCRIBE THE BENFITS OF A COMMUNITY OF PRACTICE.
IDEAS ARE ACCEPTED MORE, MORE HEADS ARE BETTER THAN 1
DESCRIBE TWO WAYS TO CAPTURE/SHARE CORPORATE KNOWLEDGE
AD-HOC SESSIONS
LEARN FROM OTHERS
DESCRIBE THE RELATIONSHIP BETWEEN KNOWLEDGE MANAGEMENT AND INFORMATION TECHNOLOGY
KNOWLEDGE MANAGEMENT- USED, SHARED, AND BUILT UPON BY EVERYONE
INFORMATION TECHNOLOGY- SHARE AND STORE KNOWLEDGE
DEFINE THE FOLLOWING TERMS USED BY KNOWLEDGE MANAGEMENT PROFESSIONALS
KNOWLEDGE SHAR
E- IDEAS AND EXPERIENCES BETWEEN 2 OR MORE INDIVIDUALS
KNOWLEDGE TRANSFER
- FLOW OF KNOWLEDGE FROM ONE PARTY TO ANOTHER
BUSINESS RULES
- OPERATION, AND CONSTRAINTS THAT APPLY TO AN ORGANIZATION IN ACHIEVING GOALS
BEST PRACTICES
- SUPERIOR TO OTHERS
METRICS
- STANDARD UNIT OF MEASURE
Author
Anonymous
ID
159855
Card Set
MTS DOMAIN 3E
Description
KNOWLEDGE MANAGEMENT
Updated
2012-06-24T13:55:08Z
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