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Skin care was practiced in early times:
for self-preservation.
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The_________were the first to use cosmetics in an extravagant way.
Egyptians
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Why did ancient Hebrews use cosmetics?
Bodily Health
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What were the Romans most famous for?
Baths
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The ancient Asians adhered to a high standard of:
grooming and appearance.
-
_____________was introduced in the twentienth century.
Botox,Alpha hydroxy acid, Retin-A.
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What do estheticians focus on?
preventive skin care,makeup,maintenace of healthy skin.
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Camouflage therapy involves minimizing or disguising the appearance of:
scars and fresh incisions.
-
Ancient people used coloring matter on which parts of thier body?
hair,skin,nails
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Women of the Middle Ages wore colored makeup on their:
cheeks and lips
-
How did the Greeks view the human body?
As a temple
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Women of status who lived during the Age of Extravagance colored their cheeks:
bright pink or orange
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Which services do estheticians typically perform in a spa setting?
facials,waxing,body tretaments,and makeup services.
-
How do estheticians and medical estheticians differ?
medical aestheticians provide esthetic services in a medical setting
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Teachers,supervisors,directors, or school owners must possess______in order to be successful.
a good sense of commercial operations,a thorough knowledge of business,the ability to direct and get along wih people.
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You can relieve stress by:
biking,swimming,running
-
You can help create a stress free and productive environment by focusing on:
team work
-
Estheticians must practice within:
their license
-
What does personal hygiene entail?
sanitary practices
-
What is true beauty rooted in?
good health
-
Good posture includes
holding your shoulders level and relaxed
-
life skills can do what for your personal development?
prepare you to live as a mature adult,prepare you to embark on your new career, help you get along better with people
-
a strong work ethic includes
supporting your manager and salon owner
-
According to the guidelines for success, being kind to yourself means:
putting a stop to self critical and negative thoughts
-
The two types of goals are
short term and long term
-
To ensure you are staying on track with your goal, what should you do?
reexamine your goal often
-
what does time management enable you to do?
live a healthy life
-
time management teaches you to
reward yourself for a job well done, prioritize your taks, learn problem solving techniques and use them
-
the average facial treatment time including additional consultation and retail responsibilities generally totals
1 hour 15 minutes
-
Besides having excellant technical skills, what must you master to succeed in the skin care business?
Art of communication
-
An intake form is also called a:
client questionnaire or consultation form
-
Your client shoulds always sign a ____________ prior to more aggressive skin care treatments
consent form
-
When should a client consultation be done?
prior to every service
-
you should cover________ during a consultation
all key points
-
__________is not a skin type
hyperpigmentation
-
the salon manager is generally responsible for
daily maintenance,quality of client services,daily operations
-
when dealing with difficult people you should always
respect boundaries,think before you speak or act, be assertive but respectful
-
There is a huge difference between being right and:
being righteous
-
anytime you have an aggressive client who is not responding to your best efforts to communicate effectively you should
seek the aid and advice of your manager
-
customer service is cenral to
success
-
you need to understand_______before you can understand others
yourself
-
we like to interact with________when we feel secure
other people
-
you should take care of________first
yourself
-
communication is
successfully sharing information between two people
-
what should you do when you have an unhappy client on your hands?
offer to redo the service as soon as you possibly can,if the service cannot be redone explain to the client exactly why this is the case,ask for the assistance of your manager
-
every action brings about a reaction means
everything we do good or bad elicits a response from others
-
the opposite of having a pleasant tone of voice is
rapid,jumbled speech
-
when dealing with a dissatisfied client you should
try to move on to the solution
-
an employee evaluation is a formal meeting where
your progress,work habits, and skill levels are discussed,new goals are set or current ones are reviewed,compensation is discussed
-
when giving a consultation what should you have at your fingertips?
vendor pamphlets,intake form,before and after pictures.
-
which of the following questons are not part of a 10-step consultation
marital status,children
-
in a salon/employee situation what is the best way to handle tardy clients
follow your salons late policy still take the client if you have room
-
what is an important step when determining why a client is unhappy
ask for specifics about the situation
-
when you interact with fellow staffers you should:
be honest and sensitive,remain objective,remain neutral
-
gossiping with coworkers is permitted when
it is never alright to gossip with coworkers
-
what does msds stand for?
material safety data sheet
-
_____________protect(s) clients health,safety,and welfare
state regulatory agencies
-
what will hospital grade and tuberculocidal disinfectants kill
bacteria,fungi,viruses
-
the study of microbes is called
microbiology
-
what are pus forming bacteria that grow in clusters similiar to grapes called?
staphylococci
-
tetanus,typhoid fever,tuberculosis, and diphtheria are caused by
bacilli
-
_________bacteria include reponema papillida
spirilla
-
_____________can cause food poisoning and toxic shock syndrome
staphylococci
-
communicable or_____________diseases can be spread from one person to another.
contagious
-
the presence of pus indicates:
infection
-
an_____sterilizes equipment by using steam under pressure
autoclave
-
isopropyl alcohol must be no less than__% strength to disinfect tools
99%
-
sodium hypochlorite
household bleach
-
how do you mix disinfectant and water
pour the disinfectant into the water
-
what is the proper way to dispose of lancets and other sharp implements
put them in a sharps box
-
after performing a service or cleaning up contaminated implements and surfaces what should you do with your latex gloves?
turn them inside out as you take them off and put them in a biohazard trash receptacle
-
what should you do when a client has an infection?
decline the service
-
which organisms can be spread through contact with a bloodborne pathogen?
hepatitis b, hepatitis c, hiv-1
-
how do anthrax and tetanus bacilli withstand long periods of famine,dryness, and unsuitable temperatures?
form a waxy outer shell
-
motile bacteria:
independently move about
-
the HIV virus can be passed from one person to the next during a salon service by:
enering the bloodstream through cuts and sores when using a contaminated tool
-
natural immunity is:
a naturally inherited resistance to a disease
-
acquired immunity is the result of
having had the disease or recieving an inoculation against the disease
-
what can pathogenic bacteria cause?
infection
-
formalin is an
unsafe material that was once routinely used by salons to fumigate implements in a dry cabinet sanitizer
-
what do you risk when you mix chemicals in higher concentrations than recommended by the manufacturer?
solution may be less effective
-
OSHA guidelines address issues relating to handling,mixing,storing, and disposing of product: general safety: and your right to know the__________ in the products you use in the workplace
hazardous ingredients
-
what do non pathogenic bacteria do?
break down food protect against infection and stimulate the immune system
-
the two categories of bacteria are
pathogenic and nonpathogenic
-
which answer best describes disinfection?
using a chemical that kills most microorganisms on hard non porous surfaces
-
what are dirt,oils,and microbes?
contaminants
-
what should you wear when disinfecting implements?
goggles and gloves
-
cocci are transmitted
in the air,in dust, or within the substance in which they settle
-
universal precautions are standard infection-control practices that entail
assuming all tissue (even dead skin) is hazardous
-
a general infection is
the result of a pathogen that is carried by the bloodstream to different parts of the body
-
an aseptic procedure involves properly handling disinfected equipment
to prevent contamination before they are used on a client
-
breaks in the skin,mouth,nose,eyes, or ears and unprotected sex are what?
ways for pathogens to enter the body
-
a fourth degree burn involves injury to
muscles,ligaments,tendons,nerves,blood vessels, and bones
-
the basic unit of all living things is a
cell
-
what is the colorless jelly like substance in cells where food elements and water are present
protoplasm
-
anabolism is what type of metabolism
constructive
-
______________involves complex compounds being broken down into smaller ones
catabolism
-
what are bone,cartilage,ligament,tenden,fascia,and fat or adipose tissue?
connective tissue
-
the special cells in nerve tissue are called
neurons
-
there are__major systems in the human body
11
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the_____is the foundation of the body
skeletal system
-
white and red blood cells are produced by the ______system
skeletal
-
there are_____bones in the human body
206
-
the human skull is made up of_____bones
22
-
the____is not a face bone
carpus
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what do the clavicle and scapula form
shoulder
-
over______muscles are found in the human body
600
-
muscle tissue is not stimulated by
dry ice
-
the____draws the corner of the mouth out and back as in grinning
risorius
-
the biceps,deltoid,and triceps enable movement in the
arm and shoulder
-
which system is responsible for coordinating activities both inside and outside of the body
nervous
-
________supply every square inch of the human body
nerves
-
how many cranial nerves arise from the base of the brain and the brain stem?
12
-
the fifth cranial nerve is also known as the
trifacial
-
the buccal nerve affects the
muscles of the mouth
-
what does the infratrochlear nerve affect?
membrane of the nose
-
the______is the bodys pump
heart
-
there are__chambers and__valves in the human heart
four,four
-
the largest artery in the body is the
aorta
-
there are_______pints of blood in the human body
8-10
-
the____helps to equalize the bodys temperature and works with the immune system to protect the body from harmful microorganisms
blood
-
which system contains glands that affect the growth,development,sexual ctivities and health of the entire body?
endocrine
-
what are the two main glands that make up the endocrine system?
pineal and pituitary
-
another name for the digestive system is
gastrointestinal
-
the primary protection for the respiratory system is the
ribs
-
which of the following is part of the brain
cerebrum
-
what do your lungs absorb into the blood when you inhale?
oxygen
-
what gas is expelled when exhaling?
carbon dioxide
-
tissues are made up of
similar cells that perform a particular function
-
the largest most complex nerve tissue in the human body is found in the
brain
-
what are neurons?
primary structural units of the nervous system
-
what carries water oxygen food and secretions to all the cells of the body?
blood
-
nerve tissue is responsible for
carrying messages to and from the brain,helping control bodily functions,helping coordinate bodily functions
-
the dense active protoplasm found in the center of the cell is called
nucleus
-
the orbicularis oculi and corrugator are muscles of the
eyebrow
-
the epicranius muscle includes the occipitalis and the
frontalis
-
blood aids in protecting the body from harmful bacteria and infections through the action of
white blood cells
-
the skins accesory organs include
oil glands,sensory receptors,sweat glands
-
______________is the dense active protoplasm found in the center of the cell
the nucleus
-
dendrites are nerve fibers that recieve impulses from other
stimuli
-
sensory or afferent nerves carry impulses from the sense organs to the brain where sensations of_______are recognized
taste,smell and pain touch and cold heat and sight
-
the______system is also called the circulatory system
cardiovascular
-
what percentage of blood is water?
80%
-
the______are the principal veins of the head face and neck
internal and external jugular veins
-
The ulnar and______arteries are primary blood supplies for the arms and hands
radial
-
Blood to the______is supplied by the supraorbital artery
upper eyelid and forehead
-
the infraorbital artery is responsible for supplying blood to the_____
eye muscles
-
________involves breaking down food by mechanical and chemical means
digestion
-
what is body elimination called?
defecation
-
how does the excretory ystem purify the body/.
excreting perspiration,excreting urine,discharging bile
-
how do fluctuating hormones adversely affect the skin?
acne,unwanted facial hair color and growth,darker areas of pigmentation
-
define anatomy
study of the structures of the body that can be seen with the naked eye
-
what is physiology?
study of the functions and activities performed by the body structures
-
define histology
microscopic anatomy
-
favorable conditions that encourage new cell reproduction and growth include
adequate supply of food,adequate supply of water,adequate supply of oxygen
-
metabolism is essential to all living organisms because it
nourishes cells
-
identify the primary role of connective tissue
supports,protects, and binds together other tissues of the body
-
an organ is
a group of tissues that perform a specific function
-
bones of the cranium include
sphenoid and ethnoid, parietal and occipital,frontal and temporal
-
the thorax or chest is made up of
sternum(breastbone) and spine, ribs,connective cartilage
-
the bones of the arm and hand do not include
ethmoid
-
the muscular system
covers skeleton tissue
-
muscle tissue includes
striated,nonstriated and cardiac
-
supinators are muscles that
rotate the radius outward
-
functions of the cerebrum include
sends messages such as thought,hearing,sight
-
efferent nerves
carry impulses from the brain to the muscles to produce movement
-
identify the chief sensory nerve of the face
fifth cranial nerve
-
branches of the fifth cranial nerve include
ophthalmic nerve,maxillary nerve,mandibular nerve
-
the mandibular nerve affects the
muscles of the chin and lower lip
-
the greater auricular nerve affects the
face,ears,neck, and parotid gland
-
the principle nerves supplying the superficial parts of the arm and hand include
digital and raidal, ulnar,median
-
the blood vascular system includes the
heart and arteries, capillaries,veins
-
the thyroid gland
controls how quickly the body burns energy,makes protien, and how sensitive the body should be to other hormones
-
identify the purpose of the pancreas
secretes enzyme-producing cells that are responsible for digesting carbohydrates,protiens,and fats
-
the________ play a key role in the excretory system
kidneys and liver,skin,large intestine and lungs
-
the respiratory system is composed of the
lungs and diaphragm
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