110 office procedures

T/F: Making eye contact with the owner AND the patient is the best way to establish good rapport

T/F: Guessing the breed of a client's pet is a great way to establish good rapport

Do gloves need to be worn when working with chlorhexadine surgical scrub?

Do gloves need to be work when working with X-ray developing chemicals?

Do gloves need to be worn when working with pesticides and insecticides?

Which 2 substances common in veterinary practices produce a toxic gas when mixes together?

To help the client understand procedures as well as complications, and to help protect the practice in the case of law suit, the use of _____ _____ is critical

The pt's identifying info must be on what part/page of the medical record?

Do we have to have a signed form from the client to release info about the rabies status of a pt to a physician or state/US agency?

What does the color red stand for on a safety label? (MSDS)

T/F: All containers, primary and secondary must be labeled with the name of the product and potential hazards

What is the most efficient way to make sure the general cleanliness of the practice is continuously being done?

Thinking about the client's perception of care, what is the most important thing we are concerned with?

With regard to discharge at the end of the day, when should you bring a pt to an owner?

T/F: The OS, the networking system and the application programs are all considered "hardware"

What factor determines whether a practice will be successful incorporating a computer system into their company?

T/F: Vx certs, spay/neuter certs and health certs all require the signature of the DVM

How many patients are included in a POVMR (problem oriented veterinary medical record)?