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Week 4 quizzes
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T/F: The VA can only work in the tx area and no other areas of the hospital
True
False
False
T/F:Location is the biggest factor in influencing how a client chooses a vet hospital
True
False
True
T/F: All hospital personnel have their own job description
T/F: The reception area is also known as the client greeting area
True
False
True
T/F:Verbal communication is the only type of communication that a client receives from us
True
False
False
Name four components INCLUDED on an MSDS:
Health hazards
Incompatibilities
How to transport
How to store
T/F: The date of manufacture, the patent date and previous trade names of a product are included on an MSDS
True
False
FALSE
Name 5 types of vet practices:
small animal
mixed
large animal
specialists/speciality
general practitioner
Who is the most important person to a practice?
the client
Which staff member is considered the 'lifeblood' of the practice?
receptionist
Author
poppypants01
ID
154522
Card Set
Week 4 quizzes
Description
week four quizzes
Updated
2012-05-22T15:13:46Z
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