1. Quality of care
2. Patient Saftey/Satisfaction surveys
3. Organize commitees
- 1. Step One: Identify - determines what should be improved
- 2. Step Two: Analyze - Understand the problem
- 3. Step Three: Develop - Hypothesize about what changes will improve the the situation and develop a plan based on these situations.
- 4. Step Four: Test and implement - test the plan!