Chapter 7

the mental activity that goes on in a brain when someone is processing info-organizing it, nderstanding it and communcicating it to others.

the representations that stand in for objects or events

ideas that represent a class or category of objects, events or ideas

the most genreal type

rigid structure and charcterists

formed from real world experiences

an example of a concept that closely matches the defing characteristics.

images and concepts

the process that occurs when we need to reach a particular goal by behaving and thinking in certain ways.

ME: the process that occurs when there is a goal or problem that needs to be achieved and that goal/problem is reached by behaving and thinking in certain ways

• 1. Trail and error
• 2. algorithms
• 3. Heuristics
• 4. insight
• 5. creativity

trying one solution after another until finding one that works

Specific step-by step procedures for solving certain types of problems

educated guss based on prior experices that helps narrow down the possible solutions to a problem

when a solution to a particular problem arises when we are occupied with something else.

solving problems by combining ideas or behavior in new ways.

• 1. Functional fixedness
• 2. Mental set
• 3. Confirmation bias
• 4. convergent thinking

a block to problemsoving that comes from thinking about objects in terms of only their typical functions?

the tendency to persist in using problem-solving patters that have worked in the past

the tendency to search for evidence that fits ones beliefs while ignoring any evidence that does not fit those beliefs

when a problem is seen as havin only one answer and all lines of thinking will eventually lead to that single answer by using previous knowledge and logic. usful for problem-soving, but can stymie creativive thinking.

when we start from one point and come up with many different ideas or possibilities based on that point

• 1. brainstorming
• 2. journal writing
• 3. free-writing
• 4. mind or subject mapping

the ability to learn from ones experieces, acquire knowledge, and use resources effectively in adapting to new situations or solving problems

the awareness of and the ability to manage ones own emotions as well as the ability to be self motivated to be able to feel what others feel and to be socially skilled

• 1. Self-awareness
• 2. Self-managment
• 3. social awareness
• 4. relatiionship managment

the ability to recognize your own emotions and how they affect your thoughts and behavior, know your strength and weakness, and have selfconfidence.

the ability to control impulsive felling and behaviors, manage your emotions in healthy ways, take initiative, follow through on commitments, and adapt to chaging circumstances.

the ability to understand the emotions, needs and concernes of other peole, pick up on emotional cus, feel comfortable socially, and recognize the power dynamics in group or organization.

the ability to develop and maintain good relationships,communicate clearly, inspire and influece others, work well in a team, and manage conflict.