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"Psychology In Action" Study of the causes, types, and consequences of human interaction
SOCIAL PSYCHOLOGY
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Belief that one's own country or culture is superior to all other countries and cultures
ETHNOCENTRISM
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Placing one's won goals above those of the group
INDIVIDUALISM
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Placing group goals above individual goals
COLLECTIVISM
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The process of forming an opinion about another person
IMPRESSION FORMATION
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Set of beliefs about members of a particular group
STEREOTYPE
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Phenomenon whereby our expectations elicit behaviors in others that confirm those expectations
SELF-FULFILLING PROPHECY
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Bringing preconceived ideas sterotypes to every situation
ASPECTS OF PERCEIVER - IMPRESSION FORMATION
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Features that influence impression formation
1. APPEARANCE: Attractive people have positive characteristics (witty, intelligent, pleasing)
2. SPEECH: Straightforward and clear speech is more appealing than speech that contains numerous qualifiers and hesitations, such as "like, maybe, kinda, I guess, and you know
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An individuals decision to share personal information
SELF - DISLCOSURE
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People's mannerisms and nonverbal communication influence our impressions
NONVERBAL COMMUNICATION
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Information that is available to you prior to 'actually meeting that person may influence our imperssion
PRIOR INFORMATION
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Process of assigning causes to events and begaviors
Internal causes: personality traits
External causes: situational factors such as stressors
ATTRIBUTION
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Refers to the extent to which a person's responses vary from situation to situation. The greater the variability the higher the distinctiveness.
DISTINCTIVENESS
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Our "confidence" in makeng attributions regarding internal or external causes is greatest when our behaviors are consistent
CONSISTENCY
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Reactions of other people to the external object or behavior in question.
HIGH distinctiveness and HIGH consensus lead to an external attribution
LOW distinctiveness and LOW consensus lead to an internal attribution
CONSENSUS
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When we are NOT objective we MIGHT think when we make attributions about the causes of behaviors, events, and situations. Various biases can influence our attributions
ATTRIBUTIONAL BIASES
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Tendency to attribute behaviors to internal causes
FUNDAMENTAL ATTRIBUTION ERROR
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Any behavior observed by others that can have two attributions; the attributions of the person who performed the behavior (actor and the attribution of someone who witnessed the behavior (perceiver)
ACTOR-PERCEIVER BIAS
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Tendency to make internal attributions when we are successful and external attributions when we fail
SELF-SERVING BIAS
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Any physical/psychological behavior that is performed with the intent of doing harm
AGGRESSION
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Aggressive behavior that is performed with the specific intent of harming another person
HOSTILE AGGRESSION
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Evaluative judgments about objects, people, and thoughts that include affective knowledge, and behavioral components
ATTITUDES
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Affect=emotional i.e. fun
Cognition=knowledge about the object
Behavior=promt that makes us DO or SAY something
COMPONENTS OF ATTITUDES: AFFECT, COGNITION, BEHAVIOR
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Protects us from threats to the self or ego
EGO DEFENSE - FUNCTIONS OF ATTITUDES
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Maximize reinforcements and minimize punishments from the environment
ADJUSTMENT - FUNCTIONS OF DEFENSE
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Bring order and meaning to one's world
KNOWLEDGE
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Questionaire that requires individuals to indicate their degree of agreement or disagreement with a set of statements
1-5 = Strongly agree through Strongly disagree
MEASURING ATTITUDES - LIKERT SCALES
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Actions speak louder than words
MEASURING ATTITUDES - BEHAVIORAL MEASURES
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Classical and operant conditioning. Behaviors that result in reinforcement produce positive attitudes, punishment produces negative attitudes
LEARNING - ATTITUDE FORMATION
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Aversive state produced when an individual has two incompatible thoughts or cognitions simultaneously
COGNITIVE DISSONANCE - ATTITUDE FORMATION
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Behaviors and thoughts are compatible
COGNITIVE CONSONANCE - ATTITUDE FORMATION
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The extent to which we lide/dislike other people
ATTRACTION - INTERPERSONAL RELATIONS
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Positively related to the formation of friendships
i.e. co-wokers become friends
PROXIMITY - INTERPERSONAL RELATIONS
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We are attracted to people who arouse positive feeling in us, we avoid individuals who arouse negative feelings. In addition, emotional state, the nature of our social interaction is important ingredient in creating afffect
AFFECT/EMOTIONS - INTERPERSONAL RELATIONS
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Positive affects such as laughing, smiling make us feel good and are positive reinforcers
REINFORCEMENT - INTERPERSONAL RELATIONS
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We are also attracted to and make friends with people who are similar to us
SIMILARITY - INTERPERSONAL RELATIONS
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Form of interpersonal attraction that is governed by an implicit set of rules.
FREINDSHIP
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Influences the formation of friendships. We are more likely to form friendships with people who are willing to disclose information about themselves
SELF-DISCLOSER - FRIENDSHIP
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Not a general definition but recognized in two forms:
1. Passionate Love: transitory form of love that involves strong emotional reactions, sexual desires, and fantasies
2. Companionate Love: Long-lasting form of love that involves commitment
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Stresses the costs and rewards involved are the foundation of abusive relationships
INTERDEPENDENCE THEORY
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CL: General outcome expected from a particular relationship
COMPARISON LEVEL
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Behavior that benefits society or helps others
PROSOCIAL BEHAVIOR - HELPING OTHERS
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Most popular: Helping behavior performjed voluntarily with no anticipation of reward
ALTRUISM - PROSOCIAL BEHAVIOR
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Tendency for a group of bystanders to be less likely than an individual to provide assistance to a person in trouble.
BYSTANDER EFFECT - SITUATIONAL/PERSONAL INFLUENCES ON HELPING BEHAVIORS
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Any physical/psychological behavior that is performed with the intent of doing harm
AGGRESSION
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Aggresive behavior that is performed with the specific intent of harming another person
HOSTILE AGGRESSION - AGGRESION
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Aggersion that causes harm in the process of achieving another goal.
INSTRUMENTAL AGGRESSION - AGGRESSION
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Being blocked from attaining a goal
FRUSTRATION
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The hypothesis that aggression is likely to occur when a person is frustrated
FRUSTRATION-AGGRESSION HYPOTHESIS - FRUSTRATION
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Use of social influence to cause people to change attitudes or behavior
PERSUASION
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Source of the persuasive message may alter our attitudes/behavior
SOURCE FACTORS - FACTOR OF PERSUASION
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The Greater the perceived expertise of the source of a message, the more persuasive
EXPERTISE - FACTOR OF PERSUASION
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The more attractive the source, the more "Effective" the message
i.e. Sex sells: Ads such as Calvin Klein
ATRACTIVENESS - FACTOR OF PERSUASION
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People must trust the source of the message
TRUSTWORTHINESS - FACTOR OF PERSUASION
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Occurs when the message and its source become detached, messages from sources low in expertise, attractiveness, and trustworthiness may increase in effectiveness
SLEEPER EFECT
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Features of the message that can influence persuasion
MASSAGE FACTORS
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You must "pay" attention, Numerous procedures designed to attract attention
ATTENTION - MESSAGE FACTOR
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Messages designed to change our attitudes and therby cause us to reach a particular conclusion
i.e. - Sierra Mist advertisement
DRAWING CONCLUSIONS - MESSGE FACTORS
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For a message to be persuasive: it should not differ drastically from the attitudes of the audience
MESSGE ACCEPTANCE - MESSAGE FACTOR
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The tendency to react in the opposite direction to a persuasive message when compliance might place limits on personl freedom
REACTANCE - MESSAGE FACTOR
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A persuasive message that can arouse our "unconscious" motives
UNCONSCIOUS MOTIVATION - MESSAGE FACTOR
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Below the level of conscious awareness
i.e. - popcorn & soda @ the movie theaters
SUBLIMINAL - MESSGE FACTOR
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Primacy = items presented first or last (recency effect) are remembered best
PRIMACY AND RECENCY EFFECTS - MESSAGE FACTOR
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Persuasive messages are presented through a variety of channels-printed words, spoken words, pictures, movies, and videos
CHANNEL FACTORS - MESSAGE FACTOR
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The knowledge and past experiences of the receiver of a persuasive message are important
AUDIENCE FACTORS - MESSAGE FACTOR
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Goal is to determine which cognitive prosesses take place when persuasion is effective
COGNITIVE APPROACH - MESSAGE FACTOR
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Initiating or changing a behavior in response to a direct command of an authority
OBEDIENCE
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Commands to change behavior are clear, and authority issuing the commands is obvious
CONFORMITY & COMPLIANCE
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Initiating or changing a behavior in response to indirect social pressures
CONFORMITY
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Finding that groups make riskier decisions than individuals
RISKY-SHIFT PHEONOMENON
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Phenomenon in which group decision-making enhances or amplifies the original opinions of the group's members
GROUP POLARIZATION
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Initiating or changing a behavior in response to a request
COMPLIANCE
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Phenomenon in which a person who has agreed to a small request is more likely to comply with a subsequent larger request
FOOT-IN-THE DOOR EFFECT
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Tactic for increasing compliance that involves doing something for others to create a feeling of obligation on their part
RECIPROCITY
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An increase in performance that occures when other people are present
SOCIAL FACILITATION
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Tendency to exert less effort when working on a group task that does not involve evaluation of individual participants
SOCIAL LOAFING
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Others may mean audiences who are observing or those who are also participating = coactors
AUDIENCES/COACTORS
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Other people who are present and are engaging in the same behaviors as an individual at the same time
COACTORS - AUDIENCES/COACTORS
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Phneomenon isn which the presence of a group results in a loss of personal identity and decrease in responsibility
DEINDIVIDUATION - AUDIENCES/COACTORS
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Group interaction may generate riskier decisions or strengthen preexisting attitudes
GROUP INTERACTIONS AND GROUP DECISIONS
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Group will need a leader to function effectively
GROUP FORMATION/EFFECTIVENESS
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Business of the group is of primary importance to that individual
TASK-ORIENTED LEADER
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Free expression of ideas by members of a group to solve a problem
BRAINSTORMING
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Tendency to make decisions intended primarily to promote the harmony of the group
GROUPTHINK
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Most people are members of social categories of various types and such membership can determine how people feel and act towards others
PREJUDICE AND DISCRIMINATION
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Judging a person on the basis of stereotypes about the group to which the person belongs
PREJUDICE
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Behaviors that adversely affect members of a particular group
DISCRIMINATION
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Prejudice frequently justifies social standing or maintains self-esteem
members of the "in-group" share common values, goals, and beliefs, whereas, members of the "outgroup" are seen as different from members of the "in-group"
SOCIAL FUNCTION
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Predudice can "satisfy" one's emotional need for "status", and increase the feeling of insecurity
EMOTIONAL FUNCTION
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1. Parties in both groups must be of equal status
2. Contact is more effective in breaking down sterotypes and reducing prejudices when both groups are untied in pursuit of a "common" goal
3. cooperation is successful in achieving a goal generally leads to reduced prejudice/discrimination
REDUCE PREJUDICE
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