1. Home
  2. Flashcards
  3. Preview

Operations Chapter 10

  1. effectiveness
  2. efficiency
  3. prevention costs
  4. rework costs
  5. PDCA cycle
  6. DMAIC
  7. performance dashboard
  8. cascading reports
  9. drill-through option
  10. parent report
  11. child report
  12. drill-down option
  13. drill-up option
  14. basic quality tools
  15. NIGO rates
  16. root cause analysis
  17. root cause
  18. five whys technique
  19. Pareto principle
  20. 80-20 principle
  21. Pareto chart
  22. fishbone diagram
  23. fault tree analysis
  24. fault tree diagram
Author
Kathlaen
ID
143534
Card Set
Operations Chapter 10
Description
Quality and Quality Management
Updated

  1. Home
  2. Flashcards
  3. Preview