Interpersonal

Rapid thought is a factor in why we don't listen better because we can understand speech faster than the other person speaks
True False

A counterfeit tag question is one where the asker is looking for agreement not information
True False

All of the following are ineffective listening styles mentioned in the text except

The process of using questioning and paraphrasing messages is a type of

Giving only the appearance of being attentive is termed

Advantage of paraphrasing to help is that

Constructive Criticism is kind of listening response that falls into a category termed

Immediacy only occurs through nonverbal behavior such as eye contact and facial expressions
True False

Metacommunication

All appropraite self-disclosure leads to liking
True False

The two key ingrediants in successful self disclosure are reciprocity and timing
True False

It is possible for a business partnership to move to a bonding stage
True False

All relationships begin,progress, decline, and end in the same linear fashion based on Knapp's developmental stages
True False

Relational dimensions of messages make statements about how the parties feel toward one another
True False

While of the following does not typically occur in the intesifying state of interpersonal relationships?

Social exchange theory suggests we seek people who

Molly makes an excuse not to attend a party she knowns Jack is invited to. She's most likely in which stage with Jack?

5 phases of coming together

5 phases of coming apart

Revealing level of self-disclosure usually involves talk about feelings
True False

Some studies show that relational intimacy may develop more quickly through computer-mediated communication than face-to-face.
True False

"Talking a problem out" can be helpful in clarifying your beliefs, opinions, thoughts, attitudes, and feelings.
True False

Reciprocity usually occurs on a turn-by-turn basis
True False

Focusing on having intimate communication daily will lead to extremely satisfying relationships
True False

Johari Window is an important device to help explore the role

According to Altman and Taylor model, the dimentsion of self-disclosure where info shared moves from being impersonal to more personal is called

Guidelines to self-disclosure

Accurate feelings statement

disconfirming messages except

All following are behavorial descriptions except

Interpretation

Txt suggests that you may react non-defensively to criticism by

Instructor poor writing how wrong it is for you not to work on it. Gibb category

Julie calls Steph invites. Steph doesnt return call. Julie interpret

Non-defensive response to criticism recommended by txt except

"Thats the way the cookie crumbles" Gibb

Key to win-win approach to conflict resolution is to look for single best solution at the beginning
True False

When people express hostility in obscure ways "passive agressive"
True False

High context collectivist countries, avoidance and accomadation
True False

Collaboration is considered the single "best" way to resolve
True False

A win win collaborative approach
True False

In a symetrical conflict style the partners use different but mutually reinforcing behaviors
True False

Ownership of problem belongs to

All are true about conflict except

One of the best methods use to describe your problems and needs to a partner during conflict resolution is

Conflict rituals

Leah and Rachel have never gotten along. Rachel- avoid. Conflict style?

Sue wanted Move but ended up with friends at bar conflict style?

Distinguishing characteristic in win-lose problem solving is

Avoiding is sometimes an appropriate style to choose when

Complementary conflict style

Symetrical conflict styles