-
-Company pioneered the use of scenaios in corporate planning
-one of world's largest
Royal Dutch SHELL
-
An environmental force of unknown origin and mysterious action that provides the energy for events
Historical force
-
-An economic metamorphosis in England in the late 1700s
-occurred when certain neccessary conditions were present and shifted the country from simple agrarian economy into a growing industrial economy
Industrial revolution
-
Statistical measure of inequality in which...
-zero is perfect equality (everyone has same wealth)
-100 is absolute inequality (single person has all wealth)
Gini index
-
-sufficiency of capital, labor, natural resources, and fuels
-adequate transporation
-strong markets
-ideas and institutions that support the productive blend of all the above ingredients
requirements for industrial growth
-
-the creation of networks of human interaction that span worldwide distances
-increased economic activity
-changed cultures
-accelerated by new technologies
Globalization
-
An international actor having a ruling authority, citizens, and a territory with fixed borders
Nation-States
-
A set of reinforcing beliefs and values that constructs worldview
ideology
-
Industrial revolution was facilitated by 2 ideologies...
- -capitalism
- -consituted democracy (protection of individuals' rights)
-
dominant ideology that humanity was in upwards motion toward material betterment
progress
-
dominant ideology that constant improvement characterized
darwinism
-
dominant ideology that evolutionary competition in human society weeds out the unfit and advances humanity
social darwinism
-
dominant ideology that hard work, saving, thrift, and honesty lead to salvation
protestant ethic
-
forces that influence market operations in the economic environment
- -overall economic activity
- -commodity prices
- -interest rates
- -currency fluctuations
- -wages
- -competitor's actions
- -government policies
-
6 Key External Environments
- Economic
- Technological
- Cultural
- Government
- Legal
- Natural
- Internal
-
a system of shared knowlege, values, nrms, customs, an rituals acquired by social learning
culture
-
2 long-term global trends in govenerment environment
- government activity has greatly expanded
- more governments becoming opena nd democratic
-
consists of legislation, regulation, and litigation
legal environment
-
depleted mineral resources, killed species, forest cover reduction, unbalanced nitrogen cycle in 20th century are due to...
economic productivity and increased human ecological footprint
-
consists of 4 groups--employees, managers, board of directors, owners--each with diff objective, beliefs, needs and functions that must be coordinated
internal environment
-
company that once had more than 90% of market share of the American oil market
ExxonMobil Corp.
-
leader of ExxonMobil that emphasized...
-control
-efficiency
-centralized organization
-suppression of competitors
-social responsiblity
John D Rockefeller
-
basic agreement or social contract existing between economic institutions and other networks of power in a society
business-government-society field
-
networks of power in the business-government-society field
- business
- government
- society
- idea
- value
- ideology
- institution
- material things
-
4 models of the business-government-society relationship
- market capitalism model
- dominance model
- countervailing forces model
- stakeholder model
-
the economy that emerges when people move beyond subsistence production to production for trade and markets take on a more central role
market economy
-
an economic idelogy with a bundle of values including private ownership of means of production, the profit motive, free competition, and limited government restrain in markets
capitalism
-
a market economy in which the dominant businesses are large firms run by salaried managers, not small firms run by owner-entrepreneurs
managerial economy
-
economic philosophy that rejects government intervention in markets
lassez-faire
-
according to this model of the BGS relationship...
-government regulation should be limited
-markets will discipline private economic activity to promote social welfare
-proper measure of corporate performance is profit
ethical duty of management is to promote the interests of shareholders
the market capitalism model
-
-model of the BGS relationship that represents the perspective of business critics
-business and government dominate the great mass of people
-focus on the defects and inefficiencies of capitalism
dominance model
-
a political pattern, recurrent in world history, in which common people who feel oppressed or disadvantagedseek to take power from a ruling elite seen as thwarting fulfillment of the collective welfare; opposd the dominance model
populism
-
an ideology holding that workers should revolt against property owning capitalists who exploit them , replacing economic and political domination with more equal and democratic socialist institutions
marxism
-
-model of multiple forces
-suggest exchanges of power among them, attributing constant dominance to none
-rejects absolute primacy of business crediting more power to a combo of forces and interactions
countervailing forces model
-
entities in a relationship with the corporation in which they, the corporation, or both, are affected immediately, continuously and powerfully
primary stakeholders
-
entities in a relationship with the corporation in which the effects on them, the corporation, or both are less significant and pressing
secondary stakeholders
-
-exponents of this BGS relationship model debate how to identify wo or what is a stakeholder
-reorders the priorities of management away from those in the market cap. model
stakeholder model
-
actions taken by managers to adapt to a company to changes in its market and sociopolitical environments
strategic management
-
a statement of vision that creates insight by describing patterns or relationships in a diffuse subject matter
theory
-
the study of phenomena moving through time
history
-
The American Tobacco company case illustrates...
the power of commerce to change society
-
Founder of American Tobacco co. that used Rockefeller's methods
James B. Duke
-
The force or strength to act or to compel another entity to act
power
-
The force behind an act by a co, industry, or sector
business power
-
the rightful use of power
legitimacy
-
level of business power that is the direct cause of visible, immediate changes, both great and small
surface level
-
level of corporte power that shapes society over time thru the aggregate changes of industrial growth
deep level
-
sphere of corporate power that is the ability of the corp to influence events, activities, and people by virtue of control over resources
economic power
-
spehere of corporate power that is the ability to influence the direction, rate, characteristics, and consequences of physical innovations as they develop
technological power
-
sphere of corporate power that is the ability to influence governments
political power
-
sphere of corporate power that is the ability to shape the laws of society
legal power
-
sphere of corporate power that is the ability of influence cultural values, habits, and institutions such as the family
cultural power
-
sphere of corporate power that is the impact of a company on nature
-
sphere of corporate power that excercised over employees, managers, stockholders, consumers, and citizens
power over individuals
-
the Railroad revlution changed...
- capital markets
- american politics
- american society
- spread impersonality and an ethic of commerce
-
perspective on business power; view that business is the most powerful instituion in society bc of its control of wealth
dominance theory
-
perspective on businnes powerl view that business power is excercised in a society where other institutions also have great power
pluralist theory
-
a small group of individuals in control of the economy, govnt and military
power elite
-
-organizer for the United Mine Workers
-helped launch the International Workers of the World (1905)
Mary "Mother" Jones
-
a society with a largely agricultural economy
Agregarian society
-
a price giving a moderate profit; one inspired by fairness, not greed
Just prices
-
a price determined by the interaction of supply and demand
Market price
-
the lending of money for interest
usury
-
the belief that hard work and adherence to a set of virtues such as thrift, saving, and sobriety would bring wealth and God's approval
Protestant ethic
-
a political reform movement that arose among farmers in the late 1800s; blamed social problems on industry and sought radical reforms such as govnt ownership of railroads
populist movement
-
a turn-of-the-20th-century political moevement that associated moderate social reform with progress
progressive movement
-
the doctrine of a classless society in which property is collectively owned and income from labor is equally divided among members; rejects values of capitalism
socialism
-
members of broad political and social reform movement in the early years of the 20th century
Old progressive
-
members of contemporary left-leaning groups who advocate more radical corporate reform than did old time progressives
New progressive
-
a zone of ideas, discourse and action, dominated by progressive values, that transcends national societies and focuses on global issues
civil society
-
a coalition of groups united by opposition to economic globalization dominated by corporate capitalism
global justice movement
-
company that discovered a compound that killed animal parasites, introduced as a veterinary drug, believed it can help humans
Merck & Co. Inc
-
the duty of a corporation to create wealth in ways that avoid harm to, protect, or enhance societal assets
corporate social responsibility
-
an agent of a company whose corporate role puts him or her in a position of power over the fate of not just stockholders, but also others such as customers employees, and communities
trustee
-
a belief that managers served society by making companies profitable and that aggregate success by many managers would resolve major social problems
service principle
-
a philopshy of the lates 1800s and early 1900s that use evolution to explain the dynamics of human society and institutions
social darwinism
-
the application of one nation's laws within the borders of another nation
extraterritoriality
-
statements of philosophy, policy and principle found in nonbinding
soft law
-
a standard that arises over time and is enforced by social sanction or law
norm
-
a rule, natural law, or truth used as a standard guide to conduct
principle
-
formal statements of aspirations principles, guidelines, or rules for corporate behavior
codes of conduct
-
the practice of a corporation publishing info about its economic, social, and environmental performance
sustainability reporting
-
the idea that ethical consumers will pay a premium for commodities from producers in developing nations who use sustainable methods
fair trade
-
a model of the methods an organization can use to achive certain goals
management standard
-
the foundation, established by Bill Gates, that has given out more than 13 billion
the Bill & Melinda foundation
-
The underlying idea or theory that explains how a business will create value by making and selling products or service in the market
business model
-
business model in which the central strategy for creating value is based on meeting market demands while complying with the law
traditional
-
business model that creates value by meeting market demands and, in the process, mitigating social problems or improving society in some way
progressive
-
A company must first find an objective, or a vision of what it will achieve, then create a method for reaching it in order to determine its...
CSR strategy
-
Steps for CSR implementation...
- Create an effective CSR decision-making structure Develop an action plan that sets forth a multitude of
- tasks that will bring the strategy to fruition
- Establish performance targets and timelines for their
- accomplishment
- Setup incentives to encourage achievement of goals and
- targets and encourage accountability
- Align corporate culture with strategic intent
-
shows performance on a triple bottom line of economic, social, and environmental results
GRI guidelines (global reporting initiative)
-
csr--The state in which company social strategies, structures, and processes are visible to external observers
transparency
-
csr--Documentation and disclosure of how closely corporate operations conform to the goal of sustainable development
sustainability reporting
-
csr--Economic growth that meets current needs without social and environmental impacts that harm future generations
sustainability development
-
csr--An accounting of a firm’s economic, social, and environmental performance
triple bottom line
-
CSR--Verification by audit that information in a corporate sustainability report is reliable
assurance
-
A form of corporate philanthropy in which charitable activities reinforce strategic business goals
strategic philanthropy
-
A form of strategic philanthropy in which charitable contributions are based on purchases of a product
casue marketing
-
An emerging form of philanthropy that uses market forces to achieve results
philanthrocapitalism
-
Bernard Ebbers...
- built WorldCom into a global telecommunications giant
- used WorldCom stock as collateral for bank loans
- reported false revenues and use accounting tricks to
- disguise rising expenses (2000)
- sentenced to 25 years in prison for securities fraud
-
The belief that business should be conducted without reference to the full range of ethical standards, restraints, and ideals in society
theory of amorality
-
Business actions are judged by the general ethical standards society, not by a special set of more permissive standards
theory of moral unity
-
The theory that because human nature is everywhere the same, basic ethical rules are applicable in all cultures
ethical universalism
-
The theory that ethical values are created by cultural experience; Different cultures may create different values and there is no universal standard by which to judge which values are superior
ethical relativism
-
Payments awarded to redress actual, concrete losses suffered by injured parties
compensatory damages
-
Payments in excess of a wronged party’s actual losses to deter similar actions and punish a corporation that has exhibited reprehensible conduct
punitive damages
-
A nonviolent economic offense of cheating and deception done in the course employment for personal or corporate gain
white-collar crime
-
An agreement between a prosecutor and a corporation to delay prosecution while the company takes remedial actions
deferred prosecution agreement
-
An agreement in which U.S. attorneys decline prosecution of a corporation that has taken appropriate steps to report a crime, cooperate, and compensate victims
non-prosecution agreement
-
A person hired by a corporation to oversee fulfillment of conditions in an agreement to avoid criminal indictment
monitor
-
3 levels of corporate culture
- Artifacts
- Espoused values
- Tacit underlying values
-
A system of structures, policies, procedures, and controls
used by corporations to promote ethical behavior and ensure compliance with laws and regulations
ethics and compliance program
-
An ethics and compliance program that emphasizes following rules in laws, regulations, and policy.
compliance approach
-
son of poor Russia immigrant; From the mailroom a 21-year-old launched the career that made him “the richest man in Hollywood”
David Geffen
-
-principle of conduct: Act only according to that maxim by which you can at the same time will that it should become a universal law
categorical imperative
-
-principle of conduct: Business is like a game with permissive ethics and any action that does not violate the law is permitted
conventionalist ethic
-
-principle of conduct: Test an ethical decision by asking how you would feel explaining it to a wider audience such as newspaper readers, television viewers, or your family
the disclosure rule
-
-principle of conduct: Avoid behavior that is excessive or deficient of a virtue
the doctrine of the mean
-
-principle of conduct: The end justifies the means
the ends-mean ethic
-
-principle of conduct: Do unto others what you would have them do unto you
the golden rule
-
-principle of conduct: What is good or right is understood by an inner moral sense based on character development and felt as intuition (Self-interest may be confused with ethical insight)
intuition ethic
-
-principle of conduct: Justice is the interest of the stronger
(criticism-Confusion of ethics with force)
the might-equals right ethic
-
-principle of conduct: Be loyal to the organization
the organization ethic
-
-principle of conduct: A person has the right to freedom of action unless such action deprives another person of a proper freedom
principle of equal freedom
-
-principle of conduct: A set of rules for making decisions having both good and evil consequences
the proportionality ethic
-
-principle of conduct: Each person has protections and entitlements that others have a duty to respect
the rights ethic
-
-principle of conduct: Each person should act fairly toward others in order to maintain the bonds of community
theory of justice
-
-principle of conduct: The greatest good for the greatest number
utalitarian ethic
-
Ethical behavior stems from character virtues built up by habit
virtue ethic
-
A method used to map activity in neural networks during ethical decision making
Functional magnetic resonance imaging
-
A method of ethical reasoning in which insight comes from answering a list of questions
Critical questions approach
-
-specialized in helping defense contractors get project funding through earmarks (crime)
-pioneer in art of earmarking
-caught by FBI
-charged with 11 criminal counts of illegal campaign contributions and false reporting (2010)
Paul Magliocchetti and Associates Group (PMA Group)
-
insertions in defense spending bills
earmarks
-
Amendment that protects the right of a business to organize and press its agenda on government
First
-
A government in which powers are divided between a central government and subdivision governments
federal system
-
A clause in the Constitution, Article VI, Section 2, setting forth the principle that when the federal government passes a law within its powers, the states are bound by that law
supremacy clause
-
The constitutional arrangement that separates the legislative, executive, and judicial functions of the national government into three branches, giving each nconsiderable independence and the power to check and balance the others
separation of powers
-
The power of judges to review legislative and executive actions and strike down laws that are unconstitutional or acts of officials that exceed their authority
judicial review
-
A group that represents the political interests of many companies and industries
peak assoiciations
-
A group representing the interests of an industry or industry segment
Trade association
-
A combination of business interests, including corporations, trade associations, and peak associations, united to pursue a political goal
coalition
-
Advocating a position to government; articulate diverse interests in the great sweep of American pluralism
lobbyist
-
Direct interaction with government officials or staff in meetings, phone calls, or e-mail
contact lobbying
-
Indirect lobbying activity designed to build friendly relations with lawmakers, officials, and staff
background lobbying
-
The technique of generating an expression of public, support for the position of a company, industry, or any interest
grassroots lobbying
-
A political committee carrying a company’s name formed to make campaign contributions
political action committee
-
Money that is unregulated as to source or amount under federal election law
soft money
-
Money raised and spent under the strict contribution limits and rules in federal election law
hard money
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