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Which of the following Internet connections is LEAST likely to be used as a gateway for an 802.11n wireless router?
Dial-up
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A technician notices during an onsite call that a client's five laptops are connecting to the same wireless network. When the technician attempts to scan for the same network with the technician's work laptop, it cannot find the signal. The WiFi card and the WiFi router are both on the 802.11n standard. Which of the following is the MOST likely reason that this signal cannot be seen?
The router has been set to disable SSID broadcasting.
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The owner of a small business wants all employees to utilize the UAC tool to reduce the spread of malware on the company network. The majority of the machines have Windows Vista Business installed, with a few machines are still using Windows XP Professional. Can this request be accomplished given the circumstances?
No, because UAC is only available in Windows Vista and not Windows XP
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A user at a small company reports that every time they try to print on their local laser printer, the circuit breaker for half the room is tripped. Which of the following is the MOST likely cause of the problem?
The laser printer is connected through a power strip that is shared with too many machines
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A co-worker hands a technician a CAT5 cable which they claim to be a crossover cable. After attempting to use the cable between a router and switch, it fails to function properly. It was factory molded and looks to be in excellent condition. A CAT5 cable tester tells the technician that its internal pins are wired for "1-1", "2-2", continuously, in pattern. Which of the following is true about the cable?
The cable is a straight patch cable.
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The System Performance Index in Windows Vista is a number formulated from:
the lowest base score from each of the five performance categories.
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Which of the following is MOST likely causing a client's computer to have an IP address of254.0.10?
The DHCP server is out of addresses.
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Which of the following commands would MOST likely be used to see where a loss of connectivity between two devices on a network is located?
tracert
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Given the following client IP address information: which is the MOST likely cause of the client not being able to get to an Internet site?
IP address: 192.168.0.11
Subnet Mask: 255.255.255.0
Gateway: 192.168.1.1
DNS Server: 192.168.0.12
The gateway is improperly configured
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Which of the following would BEST be used to test the functionality of a serial port?
Loopback plugs
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Which of the following components is the MOST likely cause of a laptop's display showing an extremely dim screen that can barely be seen?
Power inverter
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Which of the following commands could BEST be used to verify connectivity from one network device to another? (Select TWO).
ping, tracert
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Which of the following commands can be used to repair a corrupted boot record?
fixmbr
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Which of the following locations would hold a user's documents and data in Windows Vista?
C:\Users\%username%
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Which of the following locations would hold a user's documents and data in Windows XP?
C:\Documents and Settings\%username%
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Which of the following locations would hold 32-bit application files in Windows Vista 64-bit?
C:\Program Files (x86)\
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Which of the following locations would hold 32-bit application files in Windows XP 64-bit?
C:\Program Files (x86)\
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Which of the following locations would hold 64-bit application files in Windows Vista 64-bit?
C:\Program Files\
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Which of the following is the recommended longest distance for a CAT5 cable to be used?
100 meters (328 feet)
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A user reports all printouts from a laser printer are smearing. Which of the following MOST likely needs to be replaced?
Fuser
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A user is consistently having paper jams when trying to print. A technician notices the paper jams occur when the user tries to print to cardstock paper. Print jobs on regular paper print fine. Which of the following is the MOST likely cause of this issue?
The user needs to configure the printer for cardstock.
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A technician recently installed a printer onto a Windows Vista workstation and shares the printer as a network printer. Other users running Windows Vista can connect and print to the shared printer fine, but users running Windows 2000 are prompted for the driver CD when trying to connect to the shared printer. Which of the following should be done to prevent Windows 2000 users from being prompted for the driver CD?
Install the Windows 2000 driver on the Windows Vista workstation.
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Which of the following commands will allow a technician to get the IP address of a Windows XP computer?
ipconfig /all
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A technician is unable to connect remotely from home to their office computer. Which of the following commands should be used to test connectivity to the office computer?
ping
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A technician is unable to connect remotely from home to their office computer. When the technician tries to ping the work computer the request times out. Which of the following commands should be used to further test connectivity to the office computer?
tracert
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Which of the following commands will allow a technician to view a list of the contents of a folder?
dir
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A technician is trying to utilize NTBACKUP on Windows XP to create a scheduled backup job. The scheduled backup job is supposed to run Monday evening at midnight. On Tuesday morning, the technician notices the backup job did not run, and the backup log is completely blank. Which of the following would BEST resolve this issue?
Reschedule the backup job with an account that has a non-blank password.
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A technician is trying to connect from a home computer to their office computer, but cannot connect via Remote Desktop. Which of the following ports needs to be open for RDP traffic to be allowed?
3389
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A technician recently installed a new firewall. Which of the following ports must be open to permit HTTPS traffic?
443
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A technician recently installed a new firewall. Which of the following ports MUST be open to permit FTP traffic?
21
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Which of the following commands will repair boot sector blocks after a virus has been removed?
fixmbr
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A client needs to be able to install a new local printer, but does not currently have permission to do so. Which of the following is the BEST user group to put the client in, to allow the printer to be installed?
Power users
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A user needs to be able to install new database software but does not currently have permission to do so. The database software needs to modify operating system files during installation. Which of the following user groups would give the BEST permissions to allow the user access to install the software?
Administrators
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A computer's onboard NIC fails. A technician installs a new PCI NIC. Which of the following should be done to configure the computer to no longer use the onboard NIC?
Disable the onboard NIC.
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Which of the following user groups has access to the C$ share?
Administrators
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A computer's onboard LPT1 port fails. Which of the following I/O cards should be installed to fix this problem?
Parallel
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Which of the following ports could BEST be used to install an external hard drive?
USB
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A technician is trying to backup 5GB of data to an external hard drive formatted in FAT32. The backup keeps failing. Which of the following would BEST resolve this problem?
Reformat the drive as NTFS.
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Which of the following tools is BEST used to verify transmission media continuity?
Cable tester
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Which of the following is the administrator's profile path in Windows Vista?
C:\Users\Administrator
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Which of the following is the administrator's profile path in Windows XP?
C:\Documents and Settings\Administrator
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Which of the following is the administrator's profile path in Windows 2000?
C:\Documents and Settings\Administrato
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Which of the following is the BEST choice if a user is unable to submit print jobs?
Confirm the printer spooler is started in services
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A user claims that their home page has changed, random pop-ups appear, and their desktop background has disappeared. Which of the following is this a BEST example of?
Malware
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A client is concerned with wireless security and has already encrypted the wireless signal. Which of the following is another way to increase wireless security?
Disable broadcasting on the wireless router.
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A technician attempts to upgrade a heatsink and fan; however, the heatsink will not come off the processor. Which of the following is the BEST way to deal with this?
Heat the thermal compound to a certain temperature.
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A user attempts to login to a bookmarked site but is prompted for their social security number, mother's maiden name and date of birth. Which of the following has MOST likely happened?
The browser has been hijacked.
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An administrator attempts to login to Windows XP at the welcome screen, but the system logs the user out automatically. Which of the following is the BEST reason why this has occurred?
The userinit file is missing.
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A user is having difficulty installing a program in Windows Vista, as the computer appears to stall prior to the installation. Which of the following is the BEST choice of why this is occurring?
UAC is waiting for user input.
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An inkjet printer is displaying a ghosted image. Which of the following is the BEST way to troubleshoot this issue?
Run the printhead clean utility
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