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Patterns of Communication
ways in which we choose to organize any exchange of messages
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Self-Concept
how we think and feel about ourselves
first step in human communication
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Perceptions
details that we select, organize, and interpret from our surroundings
have a direct impact on how we understand what we experience
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Motives
goals and desires that drive us to communicate
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Intrapersonal Communication
communication process that happens within your own thoughts
self concept formation, reasoning, conscious thought
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Interpersonal Communication
study of interactions between two people used to develop, maintain, or dissolve relationships
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Dyad
Greek term for a pair
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Content Messages
surface exchange of information
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Relational Messages
reinforce or readjust the rules of interaction between people
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Self-Disclosure
sharing of personal information with the people we trust
principal tool for managing relationships
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Interview
specialized form of interpersonal communication
- objectives:
- -gather/give out info
- -provide counseling and personal support
- -deliver persuasive messages
- -evaluate factors (job performance)
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Culture
the established identity, size, and goals/needs of the members of a structure
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Small Group Communication
interpersonal communication among three or more people who perceive themselves as a group working toward a shared purpose/goal
free and spontaneous interaction in task or social groups
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Organizational Communication
focuses on dynamics of communication related to structured groups
efficient flow of messages throughout the heirarchy of a structured group
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Presentational Communication
create relationships between presenters and a live audience
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Mass Communication "the media"
the use of technology to link a message generated /edited by a complex organization to a diverse audience
- characteristics:
- - some form of tech to amplify messages
- -complex organization
- -big business
- -same messages for all, not specialized
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Gatekeepers
content watchdogs who filter what we see and hear
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Multi-Cultural Communication
ways in which mutual understanding of contrasting cultural norms can improve social relationships
bridges and explores cultural differences
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