Client Education

  1. Standards for client education:
    • Joint commission sets standards for clinet and family education.
    • Successful accomplishment of standards requires collaboration among haelth care professionals.
  2. Purpose of client education:
    To help individuals, families or communities achieve optimal levels of health.
  3. Client education includes:
    • Maintenance and promotion of health and illness prevention
    • Restoration of health
    • Coping with impaired functioning.
  4. An interactive process that promotes learning is....
  5. The purposeful acquisition of knowledge, skills behaviors and attitudes.
  6. Role of the nurse in teaching and learning:
    • Teach info the client and family needs to make informed decisions regarding their care.
    • Determine what clients need to know.
    • Identify when clients are ready to learn
  7. Teaching as communication:
    • Closely parallels the communication process.
    • Depends in part on effective interpersonal communication.
    • The learning objective describes what the learner will be able to accomplish after instructions is given.
  8. Domains of learning:
    • Cognitive
    • Affectice
    • Psychomotor
  9. Includes all intellectual behaviors and requires thinking.
  10. Deals with expression of feelings and acceptance of attitudes, opinions, or values. "Feels tension"
  11. Involves acquiring skills that require integration of mental and muscular activity.
  12. Involves computers, facts, lecture.
  13. Involves role playing, small cozy rooms, "feeling tension"
  14. Involves hands on labs, demos.
  15. Basic learning principles:
    • Motivation to learn
    • Ability to learn
    • Learning environment
  16. Addresses the client's desire or willingness to learn.
    Motivation to learn
  17. Depends on physical and cognitive abilities, developmental level, physical wellness, thought processes.
    Ability to learn
  18. Allows a person to attend to instructions.
    Learning environment
  19. Integrating the nursing and teaching process:
    • relationship exists
    • The nursing and teaching process are not the same
    • The nursing process requires assessment of all data
    • The teaching process focuses on the client's learning needs and ability to learn
  20. Assessment
    Nurses need to assess all factors that influence content, ability to learn and resources available:

    • Expectation of learning
    • Learning needs
    • Motivation to learn
    • Ability to learn
    • Teaching environment
    • Resources for learning
    • Health literacy and learning disabilities
  21. Planning:
    Determine goals and expected outcomes that guide the choice of teaching stategies and approaches with a client:

    • Set priorities
    • Select timing to teach
    • Organize the teaching material
  22. Implementation
    • Maintain learning attention and participation
    • Build on existing knowledge
    • Select teaching approach
    • Incorporate teaching with nursing care
    • Select appropriate instructional methods
    • Illiteracyi and other disabilities
    • Cultural diversity
    • Using different teaching tools
    • Special needs of children and other adults.
  23. Evaluation:
    • Necessary to determine whether the client has learned the material
    • Helps to reinforce correct behavior and change an incorrect behavior
    • Success depends on the client's performance of expected outcomes
  24. Active organization cognitive process
    Not just one answer or black and white.
    Scientific knowledge base and experience based
    Critical thinking
  25. 3 Levels of Critical Thinking
    • Basic
    • Complex
    • Committement
  26. Trust expert to have right info
    Concrete, based on regulations and standards.
    Follows step by step.
    Basic Critical thinking
  27. Analyzes
    Examines alternatives
    Looks mroe independently looks outside the box
    The answer is "it depends"
    Become more creative and innovative
    Complex Critical Thinking
  28. Begins to anticipate things
    Come to conclusions ahead of time
    Preparing things before
    Function more independently
    More attention to detail and accountability
    Committement Critical Thinking
Card Set
Client Education
Client Education