Communication

Speech delivered word for word from prepared text

Process of pronouncing all parts of word

Study of body movement, gestures, and posture

Speed at which you speak

Synonymous with loudness

Believability of speaker or other source of information

Speech that is planned in advance but presented in direct, conversational manner

Common cause of nervousness

NOT proper with respect to use of visual aid

Words with more than one dictionary meaning

NOT important with regard to speaker's awareness of audience when choosing speech material

NOT appropriate opening techniques for speech

NOT general purpose for making speech

Emotional tone of relationship as expressed in messages that partners send and receive defines

Excessive written or verbal communication

Arrangement of words in sentence

More pleasant sounding words used in place of more direct, less pleasant terms

Response with no spoken words

In decision making, what is defined as "when all group members are in agreement"

Human survival skill needed to maintain contact with world

Process of deliberately revealing information about oneself that is significant and would not normally be known by others

Incorrect thoughts that lead us to believe we have heard message before

Disconfirming response with more than one meaning

Listening that involves listening to understand another person or idea

Speech that is learned and delivered by rote without written text

Feedback

John's speech instructor told John he would have to speak louder. John needs to work on

Bob debated with himself as to what the correct answer was, but finally chose correct one. Example of

Listening where goal is to judge quality or accuracy of speaker's remarks

Objective, emotion-free meanings of term

Misinterpretation of non-verbal symbol

Misinterpretation of verbal symbol

Highness or lowness of voice

Communication in which two parties involved consider one another as individuals

Listening where goal is to help speaker solve problem

Worker is drilling hole in street just outside classroom making it nearly impossible for students to hear instructor

Ideal time limit for speech

Pope reads speech word-for-word from prepared text

Linda was attending Optimis Club meeting, after her arrival she was asked to give speech concerning her vocation at the meeting

"dealing with the meaning of words"

Disconfirming response with more than one meaning, leaving other party unsure of responder's position

Receiver focusing on speaker's voice, screening out all other stimuli

Communication with refers to those aspects of communication behavior that occur within the individual

Sarah is listening to Cathy and trying hard to understand her ideas on the subject

End sentence in which last word is abbreviated you should use

Communication which goes beyond doors of your business

Communication refers to wholesale distribution of identical copies of same message to persons or receivers unknown to sender and unknown to each other in any sense of interaction

Act of attempting to influence behavior and thinking of another person or group of people

Business communications that are sent to receivers within company

Words that are pronounced like another word but have different meaning and usually spelled differently

Complete sentence that describes central idea of speech and usually found in first paragraph

Initiates communication process

Medium a sender selects to send message

External communication includes

Approach to conflict resolution in which neither party achieves its goals