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Intranet
A private computer network that uses internet technology and is accessible only to organizational member.
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Technology
Any equipment, tools, or operating methods that are designed to make work more efficient.
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Global village
Refers to the concept of a boundaryless world where goods and services are produced and marketed worldwide
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Multinational corporation(MNC)
Any type of International company that maintains operations in multiple countries
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Multidomestic corporation
An MNC that decentralizes management and other decisions to the local country where it's doing business.
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Global corporation
An MNC that centralizes management and other decisions in the home country
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Transnational (borderless) organization
A structural arrangement for global organizations that eliminates artificial geographical barriers.
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Global Sourcing
Purchasing materials or labor from around the world wherever it is cheapest
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Exporting
Making products domestically and selling them abroad
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Importing
Acquiring products made abroad and selling them domestically
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Licensing
An agreement primarilly used by manufacturing businesses in which an organization gives another the right, for a fee, to make or sell its products, using its technology or product specifications.
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Franchising
An agreement primarily used by service businesses in which an organization gives another organization the right, for a fee, to use its name and operating methods.
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Global strategic alliance
A partnership between an organization and a foreign company partner in which resources and knowledge are shared in developing new products or building production facilities.
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Joint Venture
A specific type of strategic alliance in which the partners agree to form a separate, independent organization for some business purpose.
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Foreign subsidiary
A direct investment in a foreign country that involves setting up a separete and independent facility or office
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Parochialism
A narrow focus in which managers see things only thorough their own eyes and from their own perspective.
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Global Leadership and Organizational Behavior Effectiveness (GLOBE)
A program that studies cross-cultural leadership behaviors
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9 dimensions on which national cultures differ
- -Assertiveness
- -Future orientation
- -Gender differentiation
- -Uncertainty avoidance
- -Power distance
- -Individualism/Collectivism
- -In-group collectivism
- -Performance orientation
- -Humane orientation
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Green Management
When managers recognize and consider the impact of their organization and its practices on the natural enviroment
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Social responsibility
A business firm's intention, beyond its legal and economic obligations, to do the right things and act in way that are good for society.
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Social Obligation
When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
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Ethics
A set of rules or principles that defines right and wrong conduct
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Code of ethics
A format document that states an organization's primary values and the ethical rules it expects managers and nonmanagerial employees to follow.
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Workforce Diversity
Ways in which people in a workforce are similar and different from one another in terms of gender, age, race, sexual orientation, ethnicity, cultural background, and physical abilities and disabilities.
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Gen Y
A population group that includes individuals born from about 1978 to 1994.
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Family-friendly benefits
Benefits that provide a wide range of scheduling options that allow employees more flexibility at work, accommodating their needs for work/life balance.
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Contingent workforce
Part-time, temporary, and contract workers who are available for hire on an as-needed basis.
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Empowerment
When Employees have decision-making discretion
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Managerial actions that are needed
- -Selection
- -Training
- -Organizing
- -Empowerment
- -Leadership
- -Evaluation
- -Rewards
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Continuous improvement
And organization's committment to continually improving the quality of a product or service
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Kaizen
The japanese term for an organization's commitment to continuous improvement.
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Work process engimeering
Radical or quantum change in an organization
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