PS Chapter 12

  1. The
    power of nonverbal cues
    • Communication is based on a person’s use of voice and body rather than
    • on the use of words.
  2. Delivery
    and presentation factors that influence the level of impact the speech has on
    its audience
    • How
    • you use your voice and body to convey expressed by your words. Know how to say
    • it.
  3. Speaking
    extemporaneously—What is it?
    • A carefully prepared
    • and rehearsed speech that is presented from a brief set of notes.
  4. Using
    Pauses effectively—what did Mark Twain have to say about it?
    • ?”But no word was
    • ever as effective as a rightly timed pause”. “When the pause was right the
    • effect was sure; when the pause was wrong…the laughter was only mild, never a
    • crash”.
Card Set
PS Chapter 12
Chapter 12