-
When achieving
success, most Asian-Americans are taught to:
c. Be humble
-
You can tell who is
gay or lesbian by:
- d. None of the above
- (a. Their mannerisms; b. Whom they associate with; c. The kinds of personal
- stories they share; d. None of the above)
-
In group sessions,
some Japanese find it hard to share their feelings and ideas because:
- c. They feel it’s
- wrong to tell personal experiences in public
-
As the year 2000,
which one of the following ethnic minority groups is the largest in the U.S.?
b. Hispanics
-
In most
Asian-American cultures, a sign of respect to another person is indicated by:
- b. Looking down and
- avoiding eye contact
-
When communicating
with others, people from traditional Italian and Latino backgrounds tend to stand:
- b. Closer from the
- other person than people from North American cultures
-
The “glass ceiling”
theory in organizational life refers to
- b. The frustrating
- limits that women and minorities experience in promotions, especially at
- mid-to-senior levels of management
-
One of the most
common complaints of employees with physical disabilities is:
- b. They are treated
- as though they are invisible
-
When a woman is in
control of a communication dynamic with a male, she will tend to stand:
- b. Farther from the
- man than he will stand from her
-
-
Currently, the new
entrants into the workforce are comprised of:
- b. 75% minorities,
- women and immigrants
-
Many managers “walk
on eggs” around female and minority workers. As a result they fail to
supervise fully and fail to give effective performance feedback. This results
in:
d. All of the above
-
The concept of America as “melting pot” is:
- c. An outmoded
- sociological description that has caused many diverse groups to either lose
- their identity or remain outside the U.S. mainstream
-
Corporate managers
from diverse Asian-American backgrounds have consistently
observed that:
- c. They have been
- assumed to be good at technical tasks but weak in people management
-
Affirmative action
programs are designed to:
- b. Open access to
- potential employees who had previously been excluded from equal
- competition for jobs within particular organizations
-
In a number of major
cities, incidents of violence based upon overt prejudice against members of a
group was found to be highest against:
c. Gays and Lesbians
-
When referring to our
own or someone else’s culture, (taste in food, dress, music; beliefs,
traditions, customs, language, interactional etiquette) which of the following
statements is NOT true?
-
According to our
"Diversity Layers", which dimension does NOT apply to each of us?
- d. None of the above
- (a. Organizational; b. External; c. Personal; d. None of the above)
-
Our personal perceptions
have a major impact on whether and or how we interact with others.
a. True
-
What percentage of
interpersonal communications is non-verbal?
-
What is requirement
to be eligible for FMLA?
- must have worked 1250
- HRS worked within 12 months.
-
Is it acceptable to
make an allowance and give an entry level test to someone with dyslexia?
Oral Test
-
If your city or
county government receives Federal assistance you agency must comply with what?
- Uniform Guidelines on
- Employee Selection Procedures
-
Under the provisions of the Americans with
Disabilities Act, a person is considered to be disabled if he or she has
what?
A restriction on major life activities
-
Under the provisions
of the ADA, a major life activity includes what?
- breathing, seeing,
- hearing, caring for self, walking
-
Individuals who may
not be required to be paid overtime include:
- Executives (Chief or
- Sheriff), Administrators (People that make recommendations to the executive on
- hiring and firing), & Professionals (Teacher, Lawyer, Pilot)
-
Spouse of an employee
killed in the line of duty would be eligible for health insurance coverage
under which Federal Law?
- Consolidated Omnibus
- Budget Reconciliation Act (COBRA)
-
Requiring an
applicant or entry level police officer to be at least 5’10’’ tall would be an
example of a:
Disparate Impact
-
Garcia vs. San
Antonio Metropolitan Transit Authority is a Supreme Court case which what?
- mandated coverage of
- protected employees on hours worked over 40
-
Age Discrimination
and Employment Act prohibits discrimination against an employee who is at least
what?
40 years of age
-
The procedure for
identifying and determining in detail the task and sequences of tasks necessary
to perform a job is a?
Job Task Analysis
-
The purpose of a Job
task analysis includes which of the following?
- Selection Procedures,
- Determining Training Needs, Compensation, Performance Reviews,
-
When conducting a job
task analysis which of the following aspects of the job are analyzed?
- Job duties and tasks,
- Environment, tools and equipment, human behaviors, human requirements
-
ADA stands for?
- Americans with
- Disabilities Act
-
Summerize the
employment provision of the ADA
- Under the employment
- provision of the ADA, it is unlawful for an employer to discriminate
- against a qualified individual with a disability.
-
ADA applies to whom?
- Applicants and
- current employees
-
Describe a qualified
individual as it applies to the ADA
- A qualifed individual
- with a disability means an individual with a disability who, with or without
- reasonable accommodation, can perform the essential functions of the employment
- position.
-
-
As used in the Civil
Rights Act of 1964, describe Disparate Treatment
- Disparate Treatment
- occurs when an individual suffers direct and deliberate discrimination.
- (Ex. A minority job applicant being denied employment because a supervisor
- "can't work with blacks"
-
As used in the Civil
Rights Act of 1964, describe Disparate Impact
- Disparate Impact
- occurs when a discrimination occurs because of a personnel policy or procedure
- (Ex. All applicants for a police office must be5'10" tall)
-
What is ADEA?
- Age Descrimination in
- Employment Act
-
Whom does the ADEA
apply to?
- Individuals at least
- 40 years old
-
Exceptions to ADEA
- Age is a BFOQ (bona
- fide occupational qualification) reasonably necessary to the normal operation
- of the particular business, Bona fide seniority system that is not intended to
- evade the ADEA, & Certain bona fide executive or high policymaking
- employees (under certain conditions)
-
FMLA stnds for?
- Family & Medical
- Leave Act
-
Describe FMLA
eligibility
- 12 months for the employer AND 1,250 hours
- during the 12 months immediately preceding the date
-
When do the Uniform
Guidelines on Employee Selection Procedure apply to your agency?
- If your government
- receives federal funds, that government must comply with the guidelines
-
Describe Garrity v. New Jersey
- The U.S. Supreme
- Court ruled inGarrity v. New Jerseythat a violation of the Fourteenth Amendment
- occurs when the government uses a police officer’s statement in a criminal
- trial against that officer when the statement resulted from his being told that
- he might lose his job if he failed to answer the questions.
-
Describe Ricci v.
DeStefano
- White & Hispanic
- firefighters sued New Haven Connecticut for racial descrimination based on disparate
- impact when the city invalidated a promotional test because no black
- firefighters scored high enough to be promoted
-
List the basic
functions of Human Resource Administration
- Job Task Analysis,
- Salary & Benefit Administration, Performance Appraisal, Recruitment, Job
- Interviewing, Promotion, Ethics, Supervision, and Management
-
What is an example of
an achievmen test that will predict performance in reading, reading
comprehension, spelling, grammar, conceptual math, and applied math?
- Test of Adult Basic
- Education (TABE)
-
Why is the
achievement test discussed used?
- It is cost effective
- & it is a reliable indicator of success potential in the basic law
- enforcement training process
-
A recruitment brochure should contain what?
- Wage/salary information
- –Minimum qualifications
- –Steps of the selection process
- –How an application blank can be obtained
-
An application for employment should contain the following on a mandatory basis?
Lots of slides on this one, not sure what exactly he wants.
-
Aspects of a structured interview contain what?
- Setting, Job specifications should be reviewed, Documentation, Standardized, Scoring, Train the Interviewers,
- Job Related Questions, Interview Committee
-
The kind of test which is the best predictor to do a job is what
TABE test
-
US supreme court ruling in reference to the violation of a police officer’s rights.
Garrity vs. New Jersey
-
List of human resource administration functions. (will need to identify the one which doesn’t fit)
- •Job Task Analysis
- •Salary and Benefit Administration
- •Performance appraisal
- •Recruitment
- •Job Interviewing
- •Promotion
- •Ethics
- •Supervision
- •Management
-
Sallary
of a field sergeant based on what?
Job Task Analysis
-
Steps
of a properly established salary and benefit program include?
- How do we get there?
- –Conduct salary survey
- –Conduct job task analysis
- –Establish benchmark positions
- –Group jobs requiring similar tasks and responsibilities into Pay Grades
- –Assign each Pay Grade a monetary value
-
Ethical Decision Making
- •An ethical person often chooses to do more than the law requires and less than the
- law allows
- •The ethical person is concerned with what is right to do, not with what they have a right do
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