Labor and Production Control Chapter 1

  1. What are the five divisions of of the travel and tourism industry?
    • Lodging Operations - Hotels, Motels, Resorts, Timeshare Hotels ect...
    • Food and Beverage Operations - Restaurants, Lodging properties, Retail Stores, Vending, Catering, ect...
    • Transportation Services - Ships, Airplanes, Autos, Buses, Trains, Limousines
    • Retail Stores - Gift Shops, Souvenir Shops, Arts/Crafts Shops, Shopping Malls, Markets, Convenience Stores.
  2. What are commercial food service operations?
    Organization such as those in lodging properties, restaurants, and other for-profit enterpises.

    Those organizations that stand to make a profit from food and beverage sales.
  3. What are noncommercial food service operations?
    Organizations such as schools, nursing homes, hospitals, and military services.

    • Organizations thatare not for profit.
    • Also called Institutional food service operations.
  4. What are the two divisions of the noncommercial food service operations?
    Self-operated and contract management company-operated facilities.
  5. What are Self-Operated facilities?
    Self-operated food services are those managed by the organization that offers them.
  6. What are Contract management company-operated facilites?
    Contract management company-operated facilities emply a contract management company to operate food services for its students, patients, residents, employees, or other constituencies.
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Labor and Production Control Chapter 1
Chapter 1 from planning and Control for Food and Beverage Operations for Labor and Production Control.